Check and clean inside of truck the same way u request the back compartment to beErnest W.
Customer Reviews for Happy Store Citgo
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Could someone please give me a call at 404-207-7514. My wallet was left in the truck I rented on 7-25-2021 at 12 noon. Please contact me.ANASTACIA M.
El cliente no dejó un comentario.JORGE G.
The vehicle was in great shape, the check in and check out processes were seamless and the staff was professional, friendly and accommodating.Monica D.
Friendly service This place is uncommon We love italfred C.
El cliente no dejó un comentario.KADY M.
I made a reservation online, only to get there and have to go through the process again. On top of that, I was charged twice--one for the online reservation then again because the rep obviously set up a new reservation. One charge for more than double the price of the actual charge, and I am currently disputing the charge with my credit card company. I now understand wow the guy said he didn't need to see my reservation number. No doubt, this was intentional, esp since i made it clear to him that there were now 2 pending charges. And of course, he assured me that the one that was finalized would only go through. Maybe U-Haul should be strictly rented only at their facilities. My pick up location was at a gas station. Never again!Natasha M.
El cliente no dejó un comentario.GWENDOLYN C.
Great serviceDATEN H.
Super nice professional friendly serviceDATEN H.
The attendant asked for $35 to direct me to hitch the ball to the trailer. He was reluctant to rent me the trailer and sent me to other locations before finally renting the trailer to me.Frank D.
Best serviceJAMES B.
My vehicle wasnt at my location and i was called to go to another location that didnt have it. After about a hour n half delay i was told 1 was available in atlanta. A big run around n bad communication. Ruined an easy weekend move!Wade G.
Awesome serviceJAMES B.
Truck was dirty, was not pulling , truck was leaking, Staff was rude. I had a very bad experience will someone please call me ?CODY H.
Best serviceJAMES B.
Very politethelma Y.
El cliente no dejó un comentario.daniel N.
Nothing to improve. Everything is fine at this location.Azalea M.
Fast serviceJAMES B.
Outstanding service. I rented from this place twice and will returnCURTIS L.
Best service I ever get These employees are awesomeJAMES B.
El cliente no dejó un comentario.tiffany R.
El cliente no dejó un comentario.keymon T.
El cliente no dejó un comentario.LINDA J.
Amazing service. Quick and easy.khadijah B.
He was awesome!!!TEYUNIA NICOLE B.
People are very helpful, clean maintenance, fast service, I definitely recommend this location.THOMASMICHAEL W.
Employee service are wonderful I love this locationOscar L.
Nobody on-site to help.Christopher H.
Awesome serviceJAMES B.
Great serviceMorytt B.
L I've to spend money hear Great serviceJAMES B.
Fast n awesome serviceJAMES B.
Fast and the best service employees so friendly I love this locationJAMES B.
Nothing van or truck is ready when needed and all equipment is clean and maintainedDavid P.
nothing I can think of. The service is always good, everything is explained and equipment is always clean and ready.David P.
Great serviceJAMES B.
El cliente no dejó un comentario.MICHAEL B.
Great experience from pick up to drop off! Very friendly staff.NATASHA H.
I love to spend my money hear Fast and 24:7 friendly serviceJAMES B.
my second time using uhaul during this moving process and this second experience was as terrible as the first (after being encouraged by some supervisor that the first did not meet their standards and to try their company again) the first time drove to some far away city in Florida to find out they did not have ANY trucks, then got sent to some other far away city to finally pick up a truck extremely larger than i had hoped for AND not get all of the purchased equipment (my return was never processed either). When i tried to drop off the truck a worker felt the need to argue with me for 5 minutes that they didn't accept those trucks because they were too big (even though it was on my payment summary to drop it off there). this second time, i got a call in the morning to pickup from a uhaul pick up location 20 miles from the scheduled location.. there was shattered glass in the parking lot so i decided to leave my car parked in their gas station stalls as opposed to the uhaul lots. the trucks was disgusting and sticky, with a visible stain of someone spilling a milkshake from to cup holder to floor. The engine light came on while i was on the freeway. the truck at some point started driving slower and slower as i still tried to press on the gas. i pulled over (ON THE FREEWAY) to restart truck hoping it was just an error from when i started the engine up, nope. There was really an issue with the engine. I had to drive on the right side of the freeway the entirety of the trip because the truck would spontaneously start to decline in speed, thank god it never fully stopped. I had to call customer service on my way back to drop off truck because i was not sure the truck would make it. I was very upset with service and lack of care. People renting equipment from your company are trusting that this equipment is appropriately operable, they expect at the very least safety and peace of mind. Moving is stressful enough, the added stress of â€œwill this truck even make itâ€ was horrible. Shame on you, terrible product, terrible customer service experience.Makeda M.
El cliente no dejó un comentario.danisha M.
Awesome great serviceJAMES B.
They have very nice ppl, they are very good at what they do. A very good place to rent a U-haul. 24/7 service AwesomeJAMES B.
El cliente no dejó un comentario.CLAYBORNE R.
El cliente no dejó un comentario.David P.
Awesome serviceMorytt B.
Best Emplyee service in the planetAHKEEN B.
Awesome service best employees best location awesome I love to spend money at this location thanksMorytt B.
El cliente no dejó un comentario.Javarius P.
I love these employees awesome customer service Fast and quick I like to spend my money hearMorytt B.
El cliente no dejó un comentario.Kreasha G.
Clean out the vehicle and wash it.Azalea M.
Fast n best serviceMorytt B.
El cliente no dejó un comentario.Betty C.
The true benefit of this location is the late availability. It was very convenient for a late pick up. The down side was the truck could use some maintenance. The oil light and battery light were on. Also there was no knob for the window so we could not roll down the window.Angus W.
El cliente no dejó un comentario.JONATHAN P.
Had to wait until customer completed ahead of me transaction was a little slow, But I reserved and it was quick I was.in and out in no timeSANDRA F.
I love this location and best employee serviceBRANDI F.
Awesome service Fast and best employee friendly customer experiencemorytt B.
Truck should be cleaned better.Chasity P.
El cliente no dejó un comentario.Jennifer A.
Best service in the planetmorytt B.
The truck should be taken off the road. Clearly no one inspects the trucks because that truck should have not been allowed to be driven with those bad brakes or the jerking when trying to stop. It was an unsafe vehicle. I told the store owner about the issue.Cynthia A.
This is NOT the location I Dropped my rental off at. Just one example of how fucked up this whole thing was for me the customer. But at the end of the day, as long as money is coming in to the corporation one complaint doesn't matter. I will never rent from Uhaul again.MARY JENNIFER H.
Everything The service was horrible & the prices are too high, customer service sucksRoger D.
El cliente no dejó un comentario.Vivian M.
It was a dump. The guy called me 6 times within 3 hours about changing the time for pick up. Then when I got there, it was 40 minutes before I got the truck even though I'd made the reservation a week before. And he was having his son who was obviously too young to be working so everything. He saw customers in the gas station before me even though he identified me by name when I walked in. The whole experience was terrible.Taylor E.
I love these employees awesome customer servicemorytt B.
He over charged me for a in state route. I will be reaching out to Uhaul customer service line to get this issue resolved!Kenneth L.
These employees are awesome I love to give them more business hearmorytt B.
Fast and best servicechinnedu O.
The Customer Service was pretty good but I would not be willing to pay $.79 Per mile again.larry P.
It was a very good and nice rental the people were very nicelynee E.
I love this location and employees serviceSUBHASS S.
El cliente no dejó un comentario.SALACEYA F.
Best ever this employee servicechinedu O.
Will use againShadaja W.
I went to the location to pick up the truck with my confirmation but they didn't have any truck availableDaniel A.
I am a senior Citizen 87 years old These employees or very great full I am glad we got best store in my neighborhood I love to spend my money hearRobert B.
El cliente no dejó un comentario.Carlos H.
Convenient location and hours Best serviceJames B.
El cliente no dejó un comentario.Robert M.
Location had no idea why we were there, and had all the wrong information about our rental. they also changed the terms of our original agreement (allowed 101 miles instead of 126) which cost us more money at the end of the rental.David D.
El cliente no dejó un comentario.katherine C.
El cliente no dejó un comentario.Andrew T.
Lower the mileage from $79 a mile..tommy W.
I love to spend my money at this location This location way better than real U-Haul Reliable service friendly helpchinedu O.
Reliable hours Great and fast service Friendly and smiley employees Better then real UAHUALJames B.
Best place in town for uhauls.BROOKE A.
The problem wasn't this location, the problem was getting a truck. I booked a 1pm pick up in Smyrna, and I was told they were overbooked. Why book appointments if you don't have the equipment?CLARISSA S.
Fast n best servicejimmie C.
Great customer service! Helped me a lot with my unexpected changes. Owner and employees are very helpful ??katrina G.
Employees are not customer friendly. I had a reservation but employee stated couldn't find it so he canceled my reservation and rebooked it incorrectly. So upon my return the next employee wanted to charge me extra. I explained the situation and he corrected it but his attitude and tone was not friendly. I will never use this location again.Taylor D.
Very unprofessional...lack of customer service.ADZOA R.
Very professional and courteous gentleman that assisted me.LEE H.
Best service and reliable location Good service Awesome priceWillie W.
El cliente no dejó un comentario.FRENCHELLE H.