Customer Reviews for Happy Haven Kennels
(U-Haul Neighborhood Dealer)

31 comentarios

19682 Richardson Rd   Pitt Meadows, BC V3Y1Z1

(778) 625-2037

Horario

  • Mon–Sun
    9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(778) 625-2037

19682 Richardson Rd
Pitt Meadows, BC V3Y1Z1

Servicios en esta ubicación:

Horario

  • Mon–Sun
    9 a. m. - 5 p. m.
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Rental location staff was very friendly.

Tobias R. 
Clasificación:
1.0

Had to drop off out side gate . Was not easy to do in dark. Drop of web site was hard to get in to, but once you in it was easy to use

Joseph M. 
Clasificación:
3.0

This was not the location I was supposed to pick up from. I was supposed to pick up in Surrey but received a call the night before saying my rental was delayed 2.5 hours because someone else was using it (double booking). I could not be delayed 2.5 hours because I had already booked ferries and planned moving help. I was redirected to this location. When I arrived at this location they were great except they did not have the extra equipment that I reserved (furniture dollies and only one utility dolly). I had to make different arrangements last minute. Very inconveinient and disappointing service by UHAUL management. Pitt Meadows location probably deals with this kind of thing a lot. They handled it as well as they could have under the circumstances.

Richard F. 
Clasificación:
1.0

Truck with malfunction, low on gas, and wet inside. The pick up location was changed by U-Haul a couple days before my move to a much farther location and U-Haul charged me for extra miles. That's a scam!

Rafael M. 
Clasificación:
5.0

The 20 foot van was perfect for the material I had to move. The people at happy haven kennels were excellent to deal with and every thing worked out very satisfactory.

Al G. 
Clasificación:
3.0

Please read my notes of inconvenience and experience on this booking. After August 18th everything went in many directions and caused great frustration. Also, stop sending people to 22358 Lougheed Hwy. It is a Pizza place. My discrepancies were finally resolved, by Alton/Field Manager after having to involve him.

VIRGINIA M. 
Clasificación:
1.0

The lady was running a kitten mill out of the office for the uhall! She had about 10 cats in very small cages wining constantly…I felt terrible for them all! The office was extremely dirty and the smell was awful! The truck had a similar smell and was grimy! Very uncomfortable and unimpressed! As a business owner myself, I can say if she was representing my brand, I would fire her after seeing that!

David M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Doug B. 
Clasificación:
1.0

Close this site. The truck was parked on a farm in an overgrown area. The person I spoke to on the phone could barely communicate in English.

Jonathan K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jake D. 
Clasificación:
1.0

I booked a U-Haul within 4 km of my home and your robot redirected me well over 20km away to another location and charged me $55 for mileage!! DISGUSTING... The truck had spilt coffee everywhere and I was told I had to do a round trip or I would be charged another $120?! I expect a refund for all the mileage , If not this is my last uhaul rental!!!

Dustin M. 
Clasificación:
1.0

Dogs barking on the property and running around. No service on my cellphone, nearly impossible to check out. Super far drive from original pickup spot and was super out of the way.

Matthew K. 
Clasificación:
1.0

This was very far away from the requested drop off point. I wasn't asked if it could be changed, but basically received a text saying I needed to take it to the new place. It was in the middle of nowhere which would have presented a problem if my spouse hadn't been following in our car. (This isn't the fault of this location's owner, but rather uHaul). There was an after hours key drop, but no clear place to park the truck. Eventually someone came out and helped, but he left me feeling uneasy. We basically we had to drive away from the road back into what resembled a farm to park the truck.

Cassandra F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Craig G. 
Clasificación:
5.0

We loved the customer service at this location . They were so nice to us it really was better than going to uhaul , and they really helped us out with the times.. We will use this location again and recommend .

Dylan S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul M. 
Clasificación:
1.0

Make sure the person is present for pick up and not doing other things and not in the office, had to wait for a 1/2hr calling and leaving voice message just to get the truck. Very disappointed In the whole experience, also having to input my own info into the computer and doing her job

Lucky D. 
Clasificación:
2.0

I asked to pick-up in Coquitlam. I lost money and time to get there. I asked for 24 blankets, only got 12. The truck was in awful condition.

dominic G. 
Clasificación:
1.0

Internet at this location did not work, and when it occasionally did, was slow. Owners were not prepared. Took over an hour to get the rental completed. Also, the rental location was changed on me within 30 minutes of pickup and became an hour away from my location... less than ideal when my schedule had to be re-worked the entire day because of this last minute change and lengthy process.

Connor E. 
Clasificación:
1.0

Was a dilapidated farm in the middle of nowhere with no uhaul signage. Staff unhelpful.

Frank B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mohathir S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Moriah L. 
Clasificación:
5.0

We're good service tanks

MOHAMMADMEHDI P. 
Clasificación:
1.0

They charged us the whole amount for our uhaul truck before we even left. They said they were just going to hold the credit card number until we got to our destination.

WILLIAM L. 
Clasificación:
3.0

Don't phone the day before someone moves and tell them they don't have the truck they reserved weeks before moving what a joke 🤬

Clayton E. 
Clasificación:
1.0

El cliente no dejó un comentario.

Masaaki T. 
Clasificación:
3.0

My rental was supposed to be at wren street in mission. Come pick up day my rental was in Pitt meadows, 45 minutes away from where it was originally stated to be. The majority of my rental cost came from driving this extra mileage and it wastes two hours of an already stressful moving day. I would demand a refund but it's nothing but faceless entities who don't care. Horrible experience for me and my family.

tyler T. 
Clasificación:
4.0

The couple at this location were super friendly and welcoming. Considering how this move started with uhaul I was happy to bring the truck to a location with very nice personnel….

Kathleen W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mitchell T. 
Clasificación:
1.0

Very off putting experience. As I was doing my mobile check out the man and woman there who spoke broken English were not letting me take pictures. When I told her I was doing the check out myself she just kept saying not enough gas but when I took a picture it showed it was the right amount. I again told her to stop I was responsible for checking out as it was my card that was attached to the account. When I finally finished it said mobile checkout has already been completed. They were trying to rip me off for more money. It makes me very uncomfortable to rent a truck again from you as I don't feel they are honest.

TIMOTHY H. 
Clasificación:
3.0

El cliente no dejó un comentario.

S M S. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

Volver
arriba