El cliente no dejó un comentario.
KEESA J.
Customer Reviews for Hanford Motorsports
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Not a thing
TIMOTHY Y.N/C
Derek P.Amazing costumer service
ANTWAIN H.I would say no improvement needed
TIMOTHY Y.Nothing all was great
DONALD B.Great friendly service â¤
candy A.Great experience all around!
THOMAS N.Good customer service
ALDRIDGE H.Chuck was great to work with.
Susan T.Got a $20 in town uhual & ended up being $130! Wasnt told if I do drop off after store hours a $20 charge would apply even if returned the same day! The key didnt have any mark where the fuel should be filled to as well.
Alexandria Z.The person that helped me was AWESOME!! A great place to rent your U-Haul !! Thanks! James Garcia
JAMES G.The Audio inputs and power plug adapters did not work.
Ivan P.Chuck was a character. Not very many OG's like him left.
Arthur S.You guys system takes more than it should other than that excellent
Cynthia W.Thank you for such excellent service. I look forward to coming back.
ANGELIC L.The fresno office kept calling, texting, myself and my references saying I did not turn my UHAUL in. They need to verify before they start reaching out to everyone saying we are late.
Rickelle S.I rented this equipment from the Belmont, CA location one month prior to the rental date. You did not have equipment available. You made me drive 200 miles to get the car trailer.
Thomas O.Great people very curtious!
Marvalee D.Explain the return truck process.
Paul D.It's too expensive, the per mile charge!
Bonnie V.Great Customer Service! She was very nice.
MARIA M.The only reason I did not rate this as excellent was because when I tried to return it from my phone there was a glitch and it kept telling me that my find my location was off on my phone when in fact it was not- so I was unable to complete my return property and it was on a holiday which is why I wasn't able to go in for assisstance. Other than that glitch, my experience was great.
Melissa M.Ensure all equipment is in one location, i.e. truck and auto transport... not in two separate locations.
TOM C.Great help from the lady that helped me
Ryan H.The tire was low when the service guy was told that the tire was low it took him 20 minutes to come out with an air bubble and fill up the tire and then it didn't even get enough air in it to keep the tire full within a few hours the tire was low again I had to run around town and get more air in the tire I should've gotten credit then this morning the tire wasn't just low the stupid service the tire light was on
Sheila M.Make sure tanks are full and check the back
Jorge F.Great service
Roman F.The experience at this store was fine, but the overall experience was a nightmare. Getting my reservation cancelled at the last second caused me to have to drive over an hour to get the trailer. I was especially annoyed when the customer service agent on the phone told me, "we can get you a trailer on monday." Do you not understand how moving works? I made a bunch of arrangements including reserving a trailer so that I could move on a specific day. UHauls crappy system not only cost me me both time as I was not able to leave until the next day and money as the 50 dollar reservation cancellation credit did not cover the cost of gas that I needed to get the trailer. I'm never going to use Uhaul again.
QUAN N.The manager was very friendly and helpful and understanding. Very quick and easy to use. And there wasn't 1000 papers that needed to be filled out! Highly recommend using online check in and highly recommend the location on Lacey in Hanford!
Matthew F.Lower your prices To equalize and not price gouge in California I paid $530 for a U-Haul plus insurance of 70 understand the insurance But in Texas that same U-Haul is $98 Going one way To California versus $530 going one way to Texas I felt that was totally price gouging from your company And unfair but when you're caught between a rock and a hard place you pay the price won't do it again
Joy R.Was not open when manager stated he would be on location when I dropped rental off.
KEVIN H.choose to use my phone to pick up my car and when i went there i had to wait in line to pick up the key off the counter. the service was extremely slow and they added SafeMove insurance to my bill which i didn't ask for ! Disappointing
EMAD M.Best uhaul rental location in Hanford area!
EVAN K.Chuck at Hanford MotorSports is a really cool guy. He will be my GoTo UHaul rep from now on. Thanks for the experience.
Thomas I.Have your system for credit cards working!
LEON H.Nothing! Everything was great!
ROXANNA T.I don't care for your policies as a returning customer I should not have to jump through hoops to rent a truck for 4 hours!!! It's ridiculous next you will want a copy of my financial report................not happy!
Veronica G.Great service
Ramon G.Outstanding!!
RICHARD N.I always get great service Thanks so much!
Lorraine H.The mobile check in process took almost 20 minutes. Had to wait for approval for over 15 minutes. This needs to be fixed. Everything else was great.
Allen P.Improve the ease of online checkout. Wasted 30 minutes.
ANTHONY S.only downfall is on a sunday the lock box for the keys can be a bit confusing
ROBIN P.I can't think of anything, all was great! The service topnotch!
Santos G.Overall rating is excellent, so no improvement needed.
Anita H.Truck had a bad electrical connection. Had to jump it twice to start.
jagade D.I always use this dealer for all my rental needs. The Service is Great and I have recommend this business to Several of my friends needing Rental Trucks and Vans
James C.All smooth and good. Just wish U-haul didn't have such a high mileage rate. But the guy at this location was great and the equipment was in excellent shape and condition.
Hugh N.Great customer service. Friendly and made us laugh. Helped us a quickly as possible. Made the process quick.
Brittany S.Drop off was done after hours
Kristina C.Steering wheel, dash, radio buttons, interior door handles/door panels etc. Need to be cleaned and sanitized.
Jesus A.