I received amazing customer service. The U-Haul I was was given to use was one of the nicest U-Haul's I have ever been inside of. It was clean and well taken care of
Victoria R.
Customer Reviews for H&M Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Thank you! Very helpful and nice
ANGELINA A.It was easy and perfect! The gentleman that assisted me was awesome!
Karina M.Great customer service will use again.
CHARLES A.Great customer service at this location. Thanks
EDUARDO D.Tony gave outstanding service. I wish is would have gotten my storage at this location as well. I loved the vibe when you walk into the office it has so many positive things/ sayings on the walls . This location is awesome. I would highly recommend this location for your moving trucks and storage space. Thank you Tony !!
Irene H.When I make my reservation online my quote was $702 and when I picked up the truck I was charged $749. Also didn't get a discount when I returned the vehicle two days early and with less mileage used then allowed.
Shaun C.Nothing it was a good experience
Andrew E.Customer service on point.gas saver on our truck
Kaylah L.Tony and his staff are great !
maria T.Change nothing
William S.A+ highly recommend this facility, kind, helpful, respectful, pleasure to talk with, met all my needs
Cindy K.They were closed.
John W.Excellent and Efficient experience. Tony was awesome. Highly recommend this location for any needs
Ashish V.The rental agreement was for 116.00 but I was charged with $14.36 extra and the receipt doesn't show the reason why. My credit card shows that the amount of $130.36 was withdrawn on October 17,2022. The truck was dirty everywhere and I returned the truck with more gas than I received it. Why I was charged with extra money?
Adriana P.If People don't like their job, they should quit.
Dudly C.Van REEKED of weed in can and in the box truck portion. All our stuff smelled like weed when we got it moved. It said phone pickup but it was Al behind gates and had to be brought out to us. Not convenient
Anthony R.The lady was very nice and really passionate I really appreciate her work ethic!!!😀
Wilie H.Tony Torres displayed outstanding customer service and was thorough at explaining the service contract. He was friendly and went the extra mile to help me secure the reservation even though he was ready to close shop for the day.
Manny T.Nothing, all went well.
CHRISTOPHER H.nothing , Pauline was very efficient, courteous , and helpful , she provided the best service i've expierinced dealing with uhaul
Steve A.Nothing, all good
ANTHONY M.All was very good. The only "complaint" is that I was charges for 1 gallon of gas at $8 I put in 2.3 gallons before returning the van. The billing was correct at 31 miles so I would assume that 2.3 gallons would have covered the mileage. Otherwise, service and quality were very good. ed gregg
Edward G.Very friendly staff. Quick, clean, efficient!
Philip A.Tony always runs a Class A operation in all its aspects-relative to his customers. This is true not only for me, but as I have observed (on several occasions), to other clients as well. He is thoughtful, inviting (business sales), informative and very businesslike. Pauline (his assistant), also does a great job. Altogether, Tony is a definite asset to the UHaul brand.
LAMAR F.The BEST customer Service!
Juowon S.Manager at this location was awesome. Thank you for the easy experience. Will come here again!
paul M.Your onsite personnel was awesome!!! She was quick, knowledgeable and efficient. Smoothest uhaul rental to date. The Manager was also friendly and customer centric.
Eddie S.Servicio amable
Gregory W.Good, fast service...
Rudolfo P.Pickup time should be at 9 am or 9:30 am the latest.
Lino S.Equipment was in excellent condition. Check-in was a snap. Instructions for return were great. Location is close. Could not ask for anything better. Tony was good to work with. Will use this site again.
Rodney F.Application sucks, asks for a picture of the odometer- fuel and loops there endlessly, impossible to complete return using app. It says only takes 15 mins. took me more than an hour to be able to finish the remote return. No help available, no cust. Serv phone to call. Second time this happens wih same results. You need to revise your app, IT SUCKS!
Xavier L.Tony is awesome! I will definitely be back!!!
Todd S.The Manager was the Best U-Haul manager I've ever dealt with.
PATRICK W.No comments
Rodolfo R.I dont know that anything needs to be improved. The gal working the front desk was very friendly and helpful. I will definitely their business again.
Jason C.Great service, great people.
Ernesto M.Great service, quick and easy
Jordan C.This location was so helpful! I arrived and my reservation has been cancelled and I needed to move in a deadline. The woman who was behind the desk was so kind and helpful! She had me in a moving truck and on my way in no time! Thank you thank you thank you!
Dona J.Truck was ready and they called to make sure we would be there prior to close. Fast, friendly, and efficient. Gracias.
BARRETT B.I like the fact that the truck can be returned to a different place which is convenient
REMY C.