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Robert M.
Customer Reviews for H&H Holdings Group LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Friendly people & great service! I would definitely rent from this location again.
Sarah S.Other than not receiving the furniture dolly we requested and paid for it was overall good service.
Brianna T.Uhaul as a company doesn't give them time to inspect and service their vehicles. H&H it's self was a great place to rent from.
Jason J.No improvement needed. The lady I dealt with (Tiffany) went above and beyond. Was very helpful and very nice. Best customer service Ive had in years! It made me feel great! We are missing good customer service these days, but she was perfect.
Nicolee B.Super Easy and Fast! Tiffeny is very knowledgeable and her customer service is excellent!!! Thank you !!
TIFFANY B.An overview of the parking lot and an explanation of where to park the rental may have been helpful. There is a small motel and a bakery that share lot space.
Teresa D.Paperwork took forever
JANET W.Great help.
shawn W.She checked out why U-Haul said I owed money. She fixed the issue. Her's was second location the first was a closed location. And I don't mean time wise. Location shut down.
michael V.A step to get in the cab
JUDY V.Needs more training and more inform able as far as details.
Melody W.Customer service completely failed to resolve incorrect billing issue. Too much time spent on hold only to be over billed. Ratings based on local office which was very helpful. Uhaul customer services gets a huge zero, complete failure.
Kyle T.The mobile pick up option is nice but frustrating - it wasn't cooperative at all. We lucked out and the owner was on site at our pick-up time so all ended up well in the end.
Curt R.Nothing. Both pick up and drop off was flawless. Associates at both ends were professional and polite.
Matthew C.The facility was clean and the clerk was amazing.
Tyrone L.The best customer service I have had in a very long time! Tiffeny is prompt, courteous, accommodating, flexible...very personable! You have a winner with her!
JUDY J.