El cliente no dejó un comentario.DALVINDER C.
Customer Reviews for H&H Grocery Depot
(Distribuidor de U-Haul del vecindario)
North York, ON M6L1B5
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 9 a. m. - 9 p. m.
- Vie. - sáb.: 7 a. m. - 7 p. m.
- Dom.: 10 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.DANIELJ H C.
Good rental experienceSUHAIL B.
Nice and cleanERICK N.
El cliente no dejó un comentario.GLENN E.
El cliente no dejó un comentario.Lanny R.
should explain policy and insurance safe move properly. also check truck after returning if authorize agent is there.ASHISHKUMARJASVA P.
El cliente no dejó un comentario.PAMELAA N.
They tried to overcharged meDANY B.
El cliente no dejó un comentario.Ricardo B.
Fuel tank was not full on receiving although gauge was on F. I drove 20 miles and topped the tank costing 25 dollars and fuel gauge showing much past F. No recompense for the gas I provided. Inner windshield needs a good cleaning. Rating is difficult as this is my first U-haul. Good parking. Would not know the location except for Google.PETER S.
El cliente no dejó un comentario.JOSEPHMARTIN C.
Location is fine. Truck was not ready or cleaned when I arrived despite ample time for it to be ready. Fuel tank was low so I had to stop for fuel before leaving for my trip and again before returning the vehicle.Sam B.
El cliente no dejó un comentario.KING JEESONGALAG B.
El cliente no dejó un comentario.BRANDONKEVIN P.
Raj and his family were great... will definitely recommend them to family and friendslynne P.
Best customer service at this location!! Have rented there twice just because they are so nice and helpful.CHRISTA C.
El cliente no dejó un comentario.Alexander M.
The family was nice. Upon arrival had a nice chat after an unpleasant customer with a ridiculous request. Equipment was clean and well looked after.Genny T.
The owner at this location is very friendly and helpful.JOHNTIMOTHY C.
The right side signal wasn't working of the van.ATIQUE A.
I will never recommend Uhaul to anybody. It was a mistake using Uhaul. I really regret.adra A.
Customer service is very poor. Store attendents are very rude to the customer.DHAVALANANTBHAI D.
El cliente no dejó un comentario.FAIK H.
Above average customer service. Run by a sweet family giving their best they can. Keep the hard work! DSDANIEL S.
Easy check in and out, great customer service, recommend everyone to rent from here only!Dipikaben P.
El cliente no dejó un comentario.Samir B.
Though the people were friendly and nice, the van was dirty inside and out. Also, I got a parking ticket on my car after obeying all their direction and booking my car online at the site where they told me to register. It isn't worth my time to fight it. I'll just pay the ticket.FRANKWILLIAM F.
El cliente no dejó un comentario.ALIASGARSAIFEE P.
The rental was to come with a dolly but one was not provided and I was charged for the dolly anyways. The people were great to deal with although the location set up is quite strange the personalized service made up for the location set up.Emma K.
The sign of the U-haul location is hardly visible. Hard to find the office.VIKTOR B.
Customer service was amazing. I would go back again.Frank S.
Very helpful customer servicesHazel Z.
I want to make it clear that the online service is NOT appropriate for this location - you have to talk to the owners to get the keys and to figure out parking. Also, I was charged an extra $25 cleaning fee that was NOT on the original contract - such a scam! Not recommending U-Haul online service to anyone!Darren L.
El cliente no dejó un comentario.Fernando G.
Great service! Would rent with you guys again. GraciasEftimia R.
Very efficient service either in person or online to complete rental process. Online may take a little longer but process is not complicated. No issues in returning vehicle, just follow online process and hand in keys.Frank C.
The staff is very friendly and helpful.ELAINEH G.
El cliente no dejó un comentario.SAMIRS B.
El cliente no dejó un comentario.LUCIA D.
El cliente no dejó un comentario.ELECIA RENEE M.
Great customer services. For drop off 20 mins after hours they waited. I will be always booking uhaul from here now. Thanks for making my move so simple and easy. Comments for others- call them while approaching the location and they will guide you properly, very professional and helpfull people!Karan B.
This location is very helpful and flexible, they are willing to help us and very nice and polite. I will definitely recommend this! :)JOVIE D.
Lovely couple run this location, very easy to work with.Patricia T.
I requested a booking by phone call and was sent a confirmation email. When I arrived at the location on the date of appointment the van was not available. Calls were made to Uhaul customer service and it was confirmed that the booking was made but arrangements were not made for the van. In the end, I was compensated with a bigger van, and extra hours to make up for the initial disappointment. Other than that the location was great. Please ensure all bookings made by phone call are entered into the system.DAVID I.
El cliente no dejó un comentario.Pablo Salomon M.
The agent Rajoobhai Patel at 1422 St. Lawrence Avenue, gave us a very pathetic experience of Uhaul. We hired for 24 hours at 6:35pm for 24 hours, telling us the truck is available for 24 hours gave us only for 16 hours, then in the morning at 11AM he started abusing over the call saying we have to return the truck by 12 noon as he has other customers. To raise a complaint about this we have to waste 2 hours with the call centre and asking to change the time to 6pm and in order to do this we got late and only because of his behavior and wrong commitment, I reached back half an hour late and was charged late fee, so this fee needs to be refunded, next there is a cleaning charge of 56 dollars which is not part of the contract and there was no discussion about this. When we went to return the contract then he along with his wife started abusing telling we got late and was shouting at the top of the voice so I need the refund of cleaning charge and additional charges of 2 day and additional other charges. I would recommend no one to take Uhaul truck from 1422 St Lawrence Avenue, North York, OntarioSATYAJIT B.
Excellent ServiceGILSON D.
A very patient and helpful family made my moving experience a joy and a breeze. Thank you and keep up the great work.AMYSIMONE F.
El cliente no dejó un comentario.Ribhvan R.
An excellent pickup and dropoff experience. The place looks like an apartment building, but in fact there is a little store, and plenty of space out front for trucks to be parked and inspected. Trucks are moved from their parking lot to the storefront for pickup, which is great. The checkin process at the desk was very smooth, and most of the process is automated (no paper). Helps if you know how to use a cell phone. Registering of my car to leave in their parking lot was also very easy, but again had to be done on a website on my cell phone. The truck was clean. Both people that assisted were friendly and helpful. A very enjoyable experience all around.CHRISTOPHERR U.
great service, good people, price was right, plus free parking, bonus.ASLAM N.
Wonderful service. Thank you for making my move a pleasant one. Cheers.Jeremy S.
Super friendly people, clean truck, great price - just perfect!SAMIRS B.
El cliente no dejó un comentario.NELIZA PLZARRA L.
The owner is a really nice person and very friendlyHAKAN P.
My location was changed twice for pick up. Customer service misinformed me that I could pick my Uhaul up online and becuase of this had to wait an hour until the location opened up costing me $60.00 in labour for the guys I hired for my move. I dont understand why you only have some vans for just one way . Moving is tough enough to be Uhaul makes if more difficult.BARRY W.
I was not given the right instruction when taking the van. Also we have a pending u haul problem for the last 2 weeks where I was charged 80 dollars, where it was explained with u haul customer service that we weren't able to take the van due to some problems involving the brake and I was told to keep the van back and I will be refunded the money but till date we have not gotten any response or any news regarding that.AQIB Z.
Best experienceKAREEM I.
El cliente no dejó un comentario.OSCAR A.
Raj was very helpful and professional. Would definitely use their services again.Jason L.
Misleading, wrong information and selfish.KANE O.
I was misinformed by the management staff here. They seem to run a friendly family business, but they told me I could drop off my truck here; which was not allowed. I confirmed with them multiple times about this and simply misinformed by the worker. Mistakes do happen, and I do understand this may happen, but they did not take responsibility after and I was left alone to deal with the mess they created.william K.
El cliente no dejó un comentario.PAUL D.
El cliente no dejó un comentario.YEHUDAH F.
El cliente no dejó un comentario.Nathan H.
El cliente no dejó un comentario.J-CLAUDE C.
I requested for a Dolly along with the truck. The Uhaul customer service representative said it will be in the truck upon pickup. However, at the time of pickup, the agent at the location said they will not provide dolly for one way truck rental, despite having them. This is very poor customer service and lack of coordination between Uhaul agents. I ended up lifting my boxes. Will not recommend this location to others.Venkata N.
Website says you're open for 0900 but storefront wasn't open till 10.Hagop V.
El cliente no dejó un comentario.Ryan R.
I had a great experience renting, and returning a van at this location. I was there at opening and a line was starting but I was in my van not more than 5 minutes later. Very efficient, very friendlyCURTIS C.
El cliente no dejó un comentario.Shahriar G.
Customer service was horrible. I got charged a cleaning fee of $50.00 when clearly the vehicle was brought back spot clean. The $50.00 charge was fraud...plain and simple. I'm looking forward to getting a refund back for such a fraudulent charge.Joseph C.
Thank you for the wonderful Customer service! Will definitely be renting from you again.Giovanni F.
The lady at this location was very unprofessional. Rude and horrible. She had tryed to tell that I asked for the Insurance when I indeed did not. And then when I tryed to refer back to the camera that was facing in my direction she asked me what am I the police officer.KEVINFRIAS P.
Charged me a lot money for damage but I didn't even had a little scratch on it at all , I know what I'm doing when I rent those kind rental, bad language speaking after I called them what's going on , not good at all , I'm still getting a lawyer for that , not that easy to let it go and pay that much so easy because I didn't do anything to the car .MAJID Q.
El cliente no dejó un comentario.SHIVASHANKER K.
El cliente no dejó un comentario.CHERYLL ANN D.
Make it more clear where the office location is.LEAHL L.
¡Gracias!CHRISTOPHER KEVI G.
El cliente no dejó un comentario.MARIANNA D.
The customer service here is awful and they are very rude. Would not go back. They charge you for gas EVEN if you bring it back with a full tank of gas. Man yelled at me in the store. Unprofessional and not well kept.Katherine C.
Truck was booked for 9:00am even though the place only opened at 10:00am, delaying all my schedule. I asked about the mistake at the store and got treated poorly.Eduardo G.
The family that manages this location are such wonderful people! They helped out with my situation of an error in my pick up time. What could've been a major problem for me, they solved within moments and became the blessing I needed today! They're very polite, courteous, professional, and they helped make this move go smooth. If I ever need a rental again (or know anyone who might need a truck), I'll for sure tell them to go to the H&H Grocery Depot location. Thanks for all your help guys!!! You're fantastic!SATYENDRANAUTH S.
Super friendly and helpful!!!CHARLENE A.
El cliente no dejó un comentario.RENATO-LEONAZC R.
Friendly customers service, I'm very pleased with Raj for making sure my moving experience was a comfortable experience. Not rush in returning the rental. Beautiful experience Thank you.SANDRAE A.
I want a full refund, the truck AC was on and there was really hot air coming out by the bottom by the gas and brake pedal. My shoes started to smell like it is was burning truck # DC4039GCHAIM M.
El cliente no dejó un comentario.MICHAEL F.
El cliente no dejó un comentario.NADIA B.
There was leakage inside the truck, it was raining and water rushed inside the truck and damaged my stuffs.Prashant K.
Given it is a satellite location - would be nice to have clearer directions - very very nice people!!!!!JONJEFFREY H.
Extremely courteous and very professional service. Absolute pleasure to come back here again, thank you!JUDAHM M.
El cliente no dejó un comentario.vi L.
El cliente no dejó un comentario.REMO M.
There was a slight miscommunication in terms of what the agent communicated about pick-up & drop-off. Pick-up time was confusing/miscommunicated and drop-off instructions were not clear. However they were very cooperative via phone and helped. Perhaps U-Haul can provide them a refresher course? I did not get any help documents, or info sheets. Just received a contract on my email. Having a small flier or pamphlet would have been helpful. Also, for U-HAUL: if operating in Canada, the calculation should be done in KMS not MI. This is not USA. Please adopt practices of the places you do your business in!PARIKSHITH S.
There were cigarettes' in the ashtray and the store did not open on time and I had an elevator appointment that i was late for and was charged extra.ERICDAVID B.
Absolutely nothingâ€¦ the service was extremely professional and courteous!JUDAHM M.