Customer Reviews for Hampton Station Self Storage
(Distribuidor de U-Haul del vecindario)

114 comentarios

4351 Guthrie Hwy   Clarksville, TN 37040

(931) 266-4296

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(931) 266-4296

4351 Guthrie Hwy
Clarksville, TN 37040

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The staff here was very helpful, friendly, and knowledgeable. Thank you for the pleasant experience.

MARK L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID C. 
Clasificación:
5.0

Contactless pickup was exceptional! I was in and out of the parking lot is less than 3 minutes.

Chad C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM F. 
Clasificación:
5.0

The transaction was seamless.

Albert W. 
Clasificación:
5.0

Superior service and assistance. Friendly and personable.

Joseph G. 
Clasificación:
5.0

The lady at the location was super nice and helpful. The location was very well maintained. All the equipment looked in very good shape.

Aaron R. 
Clasificación:
4.0

The only issue I found was it's almost 3 miles from the nearest gas station. Perhaps a mention of this in the facility's description would be helpful to customers choosing to refill their truck before returning it.

James S. 
Clasificación:
5.0

Delightful folks.

Marilyn P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES T. 
Clasificación:
5.0

This is a Military Town and you could tell she was Friendly, I was not Happy as Franklin Kentucky Office rented my truck even though I had a flat the night before Very Much a Bad experience the Lady was Nice the Gentleman was Not comfortable working with a African American, Then I go to the Guthrie Office she was polite, very thoughtful and was so comfortable with our dealing, I would use this office again, Just a Fair Person

CORTEX B. 
Clasificación:
3.0

The drop off lot is not large enough to maneuver a trailer around in.

Troy G. 
Clasificación:
4.0

El cliente no dejó un comentario.

CYNTHIA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

Nothing!!! The agent was very PLEASANT and SO WONDERFUL to work with. She made me feel like Family!!!

Alex T. 
Clasificación:
5.0

Extremely helpful and worked to find the best option for my move!

Curtis M. 
Clasificación:
5.0

Nothing! Flawless Customer Service!

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
4.0

El cliente no dejó un comentario.

LA TONA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

eddie P. 
Clasificación:
1.0

El cliente no dejó un comentario.

James O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mickael C. 
Clasificación:
5.0

Fast, easy and reasonable rental rates. A real pleasure to visit this site when I need a truck or trailer. Gracias.

Larry J. 
Clasificación:
3.0

El cliente no dejó un comentario.

BARBARA D. 
Clasificación:
5.0

Great location great staff also very pleased

steve C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert J. 
Clasificación:
5.0

She was absolutely amazing to do business with! By far the best experience!

Kasenya T. 
Clasificación:
5.0

Customer service was good, in and out quick and easy.

wayne N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher W. 
Clasificación:
5.0

The people at Hampton station self storage were very helpful

Michael E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Otto C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jacob K. 
Clasificación:
4.0

El cliente no dejó un comentario.

heriberto R. 
Clasificación:
5.0

Excellent service

Peter J. 
Clasificación:
5.0

Everything was great! Staff friendly and professional!

John H. 
Clasificación:
5.0

Overall I had a really good experience at this location. The process was very quick and easy and they had the truck I needed ready for me as soon as I got there. They were helpful and I will definitely return if I have to move again.

Hannah J. 
Clasificación:
1.0

Stop telling lies. I was told that I HAD TO do a 2 day rental of the truck and tow dolly, but I would be refunded the second day charges if I dropped it off within the first 24 hours. They told me the drop off location would do the refund. I did drop off the truck and dolly within the first 24 hours. The drop of location said they just receive the equipment. I would have to call the pickup location. I tried and could not get an answer there, so I called 1-800--GO-U-HAUL. This site is for making reservations only. It refers you to a website for any other issues. After calling 3 times asking to speak to a manager at the reservations center, a guy said he could not find anything in writing to verify the refund. The contract is printed in such small print, that I could not even read it with my glasses. I told him the owner's daughter told me about the refund. The agent said, how do I know that you aren't lieing? I called the pickup location again this morning and finally got the owner. He did not have the professionalism to return my call as I had asked on his answering machine. The owner said U Haul controlled the rental contracts and he would not make any refund. As you can see, they have set up a system that gives you the run around and denies anything they said to you in person. My mistake was assuming these people were honest and would honor their word. I am sure this post will never see the light of day for anyone else to see, but if by a mistake it does...get everything in writing and ask for the contract to be in readable print and read every word of it. Better yet, take you business somewhere else!

Barry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason H. 
Clasificación:
5.0

Nothing. The contact person there was extremely nice and helpful.

Greg W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kai S. 
Clasificación:
4.0

The lady that helped me was very nice and very helpful.

Kai S. 
Clasificación:
5.0

Very friendly and helpful

STEVEN M. 
Clasificación:
5.0

Charity is awesome and helped out alot

trish M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert T. 
Clasificación:
5.0

I've rented from a number of U-Haul locations, and this one is by far the best. I recommend you contact them for tips they can share with other locations.

Mark O. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ricky P. 
Clasificación:
5.0

Friendly service. Overall great experience!

Matthew B. 
Clasificación:
5.0

Awesome job guys!!

GORDON E. 
Clasificación:
5.0

Truck exterior was dirty when I picked it up

David V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blaine F. 
Clasificación:
5.0

Hampton Statuon is the best. Very kind and wonderful to be around. Very clean and just very helpful.

rebecca B. 
Clasificación:
5.0

Very friendly and helpful staff.

jeff R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lana R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clasificación:
5.0

El cliente no dejó un comentario.

Terry S. 
Clasificación:
5.0

Great customer service. Very clean equipment and facilities.

STACEY L. 
Clasificación:
5.0

THERE IS NOTHING TO IMPROVE AT HAMPTON STATION SELF STORAGE..... THEY WERE GREAT! I WOULD RECOMMEND THEM TO ANYONE IN TOWN. THANKS MISS CHARITY FOR YOUR HOSPITALITY

CLAY B. 
Clasificación:
5.0

Nothing miss charity was a great help

VICKY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff N. 
Clasificación:
3.0

El cliente no dejó un comentario.

herchell S. 
Clasificación:
5.0

Cruise control on your trucks would be great.

ERIC B. 
Clasificación:
5.0

She helped us out and was very professional. We would recommend this place highly.

donald M. 
Clasificación:
5.0

Only recommendation would be to have equipment in a pick up area instead of inside secure fencing. Would expedite process for pick ups. Staff member was very kind and informative. I will be renting another unit from uhaul soon. Nice clean and new equipment.

Matthew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZACH W. 
Clasificación:
5.0

Very professional, helpful, & polite.

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARITY P. 
Clasificación:
5.0

Nothing. Customer service is outstanding!

ARTHUR J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry L. 
Clasificación:
2.0

Charged for 7 gallons of fuel to drive 11 total miles round trip. Truck was junk shakes over 45 mph.

SHAUN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandi B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARITY P. 
Clasificación:
5.0

Outstanding customer service and support.

Arthur J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARITY P. 
Clasificación:
5.0

always a pleasure to conduct business with the employee Charity Wilson of Hampton Station.

VICKI W. 
Clasificación:
5.0

The staff is extremely helpful and absolutely charming. Charity assisted with hooking up our trailer and verified the connection was secure and the lights worked. I was even entertained by the optical illusion the bullet proof safety glass in the office provided, which didn't alarm me at all. I would absolutely use again and recommend Hampton Station U-Haul. Thank you!!!

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh J. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICKI W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rader D. 
Clasificación:
3.0

Front desk is closed off with bullet-proof glass which is a little off-putting. But staff was friendly.

Nicholas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIMMY T. 
Clasificación:
5.0

Everything went so well from the truck rental, service, and the way that the location manager was very helpful, that I'm not aware of anything UHAUL could do to improve.

ROBERT T. 
Clasificación:
5.0

Friendly and helpful. Very welcoming, like good friends or family.

CONNIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis P. 
Clasificación:
5.0

Great location and a very easy in and out operation.

LARRY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACK H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS J. 
Clasificación:
5.0

Great service at this location! Thanks

LARRY J. 
Clasificación:
5.0

Had a great experience. The Lady that helped us was great and I will use them again. W E

WINN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE F. 
Clasificación:
5.0

It has always been a great experience for me whenever I have needed help. The people that work are very helpful and extremely nice. Very polite

DIANA Y. 
Clasificación:
3.0

Great service! Thanks for all the help!

NICOLLETTE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD S. 
Clasificación:
4.0

El cliente no dejó un comentario.

BERNETTA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANA Y. 
Clasificación:
5.0

Not send me across state lines 3 times for a uhaul. Makr me use my gas and then the uhauls gas for a pickup over 30 miles away that was supposed to be in town and me have to pay for it. The news media will hear about uhauls poor performance if something is not done.

MICHAEL B. 
No se han enviado comentarios para esta ubicación.

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