Customer Reviews for Hampstead Self Storage
(U-Haul Neighborhood Dealer)

312 reviews

16700 US Hwy 17 N   Hampstead, NC 28443

(910) 270-5275

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(910) 270-5275

16700 US Hwy 17 N
Hampstead, NC 28443

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Absolutely wonderful. Service was 20/10. Highly recommended recommend!!!!

John Nelson 
Rating:
5.0

Customer did not leave a comment.

Lynn Steever 
Rating:
5.0

Planning on a rental next month! Awesome service

Matt Brigance 
Rating:
5.0

Keep the crew’s at Hampstead in the network. They were Great!

MITCH SOBA 
Rating:
5.0

Everything was fantastic.

MICHAEL BUSH 
Rating:
4.0

Customer did not leave a comment.

CECELIA VERARDI 
Rating:
5.0

Customer did not leave a comment.

BRAD RICKABAUGH 
Rating:
5.0

Great drop off experience! In and out in less than one minute.

Kristi Robison 
Rating:
5.0

Customer did not leave a comment.

Joseph Ambrose 
Rating:
5.0

Customer did not leave a comment.

Jennifer Padgett 
Rating:
5.0

Customer did not leave a comment.

Jeanette Ward 
Rating:
5.0

Awesome truck. Smooth ride. Perfect for what we needed.

Sheryl Olson 
Rating:
4.0

Customer did not leave a comment.

Tom Corcoran 
Rating:
5.0

Customer did not leave a comment.

michael harte 
Rating:
5.0

At least they had a jack to lift the unit off the hitch! Saved my back from injury!

Joseph Bettro 
Rating:
3.0

This is not the location that I picked out when reserving a U-haul. This is 20 minutes away from my original chosen spot. Not only does it add mileage on to the total trip that we desperately needed, it was inconvenient. Why do you have people choose a location in advance only to change it on them?

Paul Davis 
Rating:
3.0

Price was outrageous was told 1 price an it ended up being 150% more then I was told.

Cody Webb 
Rating:
5.0

Customer did not leave a comment.

Emmanuel Sable 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY CAULDER 
Rating:
4.0

Customer did not leave a comment.

Holly Hurt 
Rating:
5.0

We were able to get a hold of a representative on Sunday and were able to drop off the vehicle. Great parking and drop off. Would recommend

Mark Travers 
Rating:
5.0

Customer did not leave a comment.

Timothy Caulder 
Rating:
5.0

Other than the radio not working it was great and customer service was very patient and fast

Micaela Boone 
Rating:
5.0

Customer did not leave a comment.

Joseph Levesque 
Rating:
5.0

Chris is great always friendly & fair. Thanks Jaclyn & Eric

JACLYN IMANI 
Rating:
5.0

Customer did not leave a comment.

William Nelson 
Rating:
5.0

Customer did not leave a comment.

Gerald Noon 
Rating:
5.0

Great location. Truck was ready and on time. Great service.

DONALD ENSOR 
Rating:
5.0

Customer did not leave a comment.

Amber Harris 
Rating:
5.0

Customer did not leave a comment.

Alex Mendez 
Rating:
5.0

Your agent made the rental nice, easy, and smooth. Thanks

Kenneth Williams 
Rating:
5.0

Customer did not leave a comment.

Stephanie Coleman 
Rating:
5.0

Chris went out of his way to help us. Thank you so much

Michael Stewart 
Rating:
5.0

Customer did not leave a comment.

Rachelle DePasquale 
Rating:
5.0

Customer did not leave a comment.

wanda mukherjee 
Rating:
5.0

Customer did not leave a comment.

James Hutchinson 
Rating:
5.0

The Anytime check in app needs some work. Kept timing out, wouldn't go back to where I had stopped last and didn't give the option to start over. Same things with checking it back in.

Thomas Cardea 
Rating:
5.0

Customer did not leave a comment.

Andrew Lener 
Rating:
5.0

Staff was super friendly and accommodating.

Matthew Campbell 
Rating:
4.0

Customer did not leave a comment.

Eric Brandenburg 
Rating:
5.0

Shane was excellent. Great place to rent from.

Timothy Alexander 
Rating:
5.0

Customer did not leave a comment.

Charlene Gallagher 
Rating:
5.0

Very nice folks operating both the u-haul and the storage units. This is a convenient location for both.

Joseph Mecca 
Rating:
5.0

Customer did not leave a comment.

Gary Robinson 
Rating:
5.0

Customer did not leave a comment.

Chris Savory 
Rating:
4.0

Customer did not leave a comment.

Harry Hartofelis 
Rating:
4.0

Good clean equipment at a fair price. I will rent again!

Tim Rose 
Rating:
4.0

Customer did not leave a comment.

Diana Toronto 
Rating:
5.0

Shane was so helpful to me! I was in a pinch and he helped so much right through it all!! He was so kind and really cared about what I needed!! I will recommend this particular uhaul service place to everyone! Thanks, Shane! Blessings to you!!

Regina Smith 
Rating:
5.0

Friendly service and dependable equipment

TIMOTHY CAULDER 
Rating:
5.0

Again, outstanding customer service

Joseph Levesque 
Rating:
4.0

Customer did not leave a comment.

ROBERT BILLINGHAM 
Rating:
5.0

Customer did not leave a comment.

David Manns 
Rating:
5.0

Customer did not leave a comment.

Gregory Palumbo 
Rating:
5.0

None

James Luedtke 
Rating:
5.0

Customer did not leave a comment.

Howard Hobson 
Rating:
5.0

Everything was easy and -pleasant.

Erik Sperling 
Rating:
5.0

Customer did not leave a comment.

JOHN MCFAYDEN 
Rating:
3.0

When you receive an email saying your truck & equipment are guaranteed and you show up to no equipment and a different truck, I would advise notifying the person in advance

Brian Jones 
Rating:
5.0

Customer did not leave a comment.

Dawn Jezina 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER AURGEMMA 
Rating:
3.0

Wasted time at facility getting scan of drivers license,and other preparations Had to fuel up immediately upon leaving facility and guess how much fuel I would use due to no gas in vehicle. I would rather pick it up full and fill it up at the end!

Jodie Gay 
Rating:
5.0

Service was excellent and professional. Top notch. Would use them again!

Susan Villhauer 
Rating:
5.0

Great service and communication through the whole process

Jimmy Oquinn 
Rating:
5.0

Customer did not leave a comment.

Michael Hallowell 
Rating:
2.0

The guy that worked at the self storage place wasn’t very helpful. He seemed confused about the process and wasn’t making a bunch of sense when speaking. He kept talking about my rate being lowered by a couple hundred dollars but still coming out to the original price. Just a weird experience.

michael alerding 
Rating:
4.0

Customer did not leave a comment.

jonathan buchsbaum 
Rating:
5.0

Customer did not leave a comment.

Michell DiBartolomeo 
Rating:
5.0

Customer did not leave a comment.

Michell DiBartolomeo 
Rating:
5.0

Really good !

Victor Pham 
Rating:
5.0

Great customer service

Janet Regan 
Rating:
5.0

Dropped in parking lot after hours

William Ballance 
Rating:
5.0

Customer did not leave a comment.

Keith Logsdon 
Rating:
5.0

Customer did not leave a comment.

Alberto Hernandez 
Rating:
5.0

Easy pick up. Convenient location.

Ashley Moreira 
Rating:
5.0

Arrived late afternoon and was met in the lot by an employee. Was very pleasant and still patient with it being very close to COB.

Christopher Wine 
Rating:
5.0

Customer did not leave a comment.

April Dunn 
Rating:
5.0

Quick and easy drop off

Lydia May 
Rating:
5.0

Easy/fast checkout.

John Buckley 
Rating:
5.0

Customer did not leave a comment.

William Robinson 
Rating:
5.0

Customer did not leave a comment.

SHELLEY ROBINSON 
Rating:
4.0

Truck had numerous leaks in the cargo area. There was also some type of fluid leaking underneath.

James Andrews 
Rating:
5.0

Professional

WAYNE WHITLEY 
Rating:
5.0

Customer did not leave a comment.

bridget rice 
Rating:
3.0

Customer did not leave a comment.

Randall Rains 
Rating:
5.0

It would be good to have trailer Jack's for safe removal off tow vehicle.

melvin smith 
Rating:
5.0

Customer did not leave a comment.

Monte Ruder 
Rating:
5.0

Customer did not leave a comment.

Joseph Milone 
Rating:
4.0

Customer did not leave a comment.

Gregory Nelson 
Rating:
5.0

Truck was ready and personnel were friendly abd professional

Tom Noce 
Rating:
4.0

Customer did not leave a comment.

CHARLESFRANK KENDALL JR 
Rating:
4.0

The service was good, and the truck worked fine. It was not swept out before I received it. I swept it out - got a dustpan full. So, please sweep out the truck - or make the previous user do it - before handing it off.

Douglas Unger 
Rating:
4.0

Customer did not leave a comment.

Carol Prince 
Rating:
5.0

John and Chris were great to deal with. They made renting and picking up the equipment easy.

Weavette Coleman 
Rating:
4.0

Customer did not leave a comment.

Patricia Homa 
Rating:
5.0

Customer did not leave a comment.

SANTO BAISI 
Rating:
5.0

Service was great as usual. My only concern is that it was raining this day and water was literally streaming into vehicle near seatbelt up near roof and running onto seat

Kevin Vinson 
Rating:
5.0

Customer did not leave a comment.

Richard Margo 
Rating:
5.0

Customer did not leave a comment.

Curtis Fitzgerald 
Rating:
4.0

Customer did not leave a comment.

Shay Tutton 
No reviews have been submitted for this location.

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