Absolutely wonderful. Service was 20/10. Highly recommended recommend!!!!
John Nelson
Customer Reviews for Hampstead Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Planning on a rental next month! Awesome service
Matt BriganceKeep the crew’s at Hampstead in the network. They were Great!
MITCH SOBAEverything was fantastic.
MICHAEL BUSHGreat drop off experience! In and out in less than one minute.
Kristi RobisonAwesome truck. Smooth ride. Perfect for what we needed.
Sheryl OlsonAt least they had a jack to lift the unit off the hitch! Saved my back from injury!
Joseph BettroThis is not the location that I picked out when reserving a U-haul. This is 20 minutes away from my original chosen spot. Not only does it add mileage on to the total trip that we desperately needed, it was inconvenient. Why do you have people choose a location in advance only to change it on them?
Paul DavisPrice was outrageous was told 1 price an it ended up being 150% more then I was told.
Cody WebbWe were able to get a hold of a representative on Sunday and were able to drop off the vehicle. Great parking and drop off. Would recommend
Mark TraversOther than the radio not working it was great and customer service was very patient and fast
Micaela BooneChris is great always friendly & fair. Thanks Jaclyn & Eric
JACLYN IMANIGreat location. Truck was ready and on time. Great service.
DONALD ENSORYour agent made the rental nice, easy, and smooth. Thanks
Kenneth WilliamsChris went out of his way to help us. Thank you so much
Michael StewartThe Anytime check in app needs some work. Kept timing out, wouldn't go back to where I had stopped last and didn't give the option to start over. Same things with checking it back in.
Thomas CardeaStaff was super friendly and accommodating.
Matthew CampbellShane was excellent. Great place to rent from.
Timothy AlexanderVery nice folks operating both the u-haul and the storage units. This is a convenient location for both.
Joseph MeccaGood clean equipment at a fair price. I will rent again!
Tim RoseShane was so helpful to me! I was in a pinch and he helped so much right through it all!! He was so kind and really cared about what I needed!! I will recommend this particular uhaul service place to everyone! Thanks, Shane! Blessings to you!!
Regina SmithFriendly service and dependable equipment
TIMOTHY CAULDERAgain, outstanding customer service
Joseph LevesqueNone
James LuedtkeEverything was easy and -pleasant.
Erik SperlingWhen you receive an email saying your truck & equipment are guaranteed and you show up to no equipment and a different truck, I would advise notifying the person in advance
Brian JonesWasted time at facility getting scan of drivers license,and other preparations Had to fuel up immediately upon leaving facility and guess how much fuel I would use due to no gas in vehicle. I would rather pick it up full and fill it up at the end!
Jodie GayService was excellent and professional. Top notch. Would use them again!
Susan VillhauerGreat service and communication through the whole process
Jimmy OquinnThe guy that worked at the self storage place wasn’t very helpful. He seemed confused about the process and wasn’t making a bunch of sense when speaking. He kept talking about my rate being lowered by a couple hundred dollars but still coming out to the original price. Just a weird experience.
michael alerdingReally good !
Victor PhamGreat customer service
Janet ReganDropped in parking lot after hours
William BallanceEasy pick up. Convenient location.
Ashley MoreiraArrived late afternoon and was met in the lot by an employee. Was very pleasant and still patient with it being very close to COB.
Christopher WineQuick and easy drop off
Lydia MayEasy/fast checkout.
John BuckleyTruck had numerous leaks in the cargo area. There was also some type of fluid leaking underneath.
James AndrewsProfessional
WAYNE WHITLEYIt would be good to have trailer Jack's for safe removal off tow vehicle.
melvin smithTruck was ready and personnel were friendly abd professional
Tom NoceThe service was good, and the truck worked fine. It was not swept out before I received it. I swept it out - got a dustpan full. So, please sweep out the truck - or make the previous user do it - before handing it off.
Douglas UngerJohn and Chris were great to deal with. They made renting and picking up the equipment easy.
Weavette ColemanService was great as usual. My only concern is that it was raining this day and water was literally streaming into vehicle near seatbelt up near roof and running onto seat
Kevin Vinson