Customer Reviews for Haledon Gas & Auto
(Distribuidor de U-Haul del vecindario)

189 comentarios

351 Haledon Ave   Haledon, NJ 07508

(973) 595-1771

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: 8 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(973) 595-1771

351 Haledon Ave
Haledon, NJ 07508

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: 8 a. m. - 12 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

It was not the fault of the local business owner, but the truck was not maintained in good condition. The man who does that work has been away on vacation, apparently. The truck's acceleration is erratic, the wipers are terrible, the feel of the vehicle did not inspire confidence.

Margaret W. 
Clasificación:
3.0

El cliente no dejó un comentario.

ALEXIS Y. 
Clasificación:
4.0

Danny was amazing. Really too notch guy.

PATRICKHENRY R. 
Clasificación:
3.0

I would recommend updating the photo on google/google maps and perhaps using bigger signage at the location. I pulled into the abandoned(?) building nest door and just happen to go to the right location to ask the person there and say the little u-haul sticker on the window. It was confusing

PETER C. 
Clasificación:
4.0

El cliente no dejó un comentario.

juan C. 
Clasificación:
5.0

Nada

GUSTAVO G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANA G. 
Clasificación:
5.0

your app is killing me. I lease the car with even less filing. just for a few hours, I will rent a truck that's all. make it easear.

Ali K. 
Clasificación:
5.0

Great friendly service. Would rent again from this location !!

ana D. 
Clasificación:
5.0

The guy is so rude

Clidia F. 
Clasificación:
5.0

Nothing. Great customer care

steve M. 
Clasificación:
4.0

El cliente no dejó un comentario.

EDWARD H. 
Clasificación:
1.0

I was charged for a broken mirror. I purchased the safe move insurance & reported the damage as soon as it occurred was still charged for the damage. Also, the handtruck i paid for was not provided to me.

Kevin L. 
Clasificación:
4.0

El cliente no dejó un comentario.

rafaelina P. 
Clasificación:
5.0

El cliente no dejó un comentario.

karina C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward H. 
Clasificación:
5.0

El cliente no dejó un comentario.

marybeth N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tarashun H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ceaser C. 
Clasificación:
5.0

Great location close home, friendly costumer service. I would recommend to all my friends

CARLOS E G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan J. 
Clasificación:
3.0

It's a lesson in false advertising. It's says 19.99 but I ended up paying 90 odd dollars for 2 hours. It's a rip off - never again!

sowmya N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Susan J. 
Clasificación:
5.0

Gracias

Abdur R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Orlando M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolany G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kiai J. 
Clasificación:
3.0

Everything was as expected

JOHN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENDRICK N. 
Clasificación:
3.0

I signed up for the option where I didn't have to go in and sign anything so I could do it all on my phone and that didn't work. The truck was fine except when you ask if it's clean it's never really clean. I have rented other times as well and it wasn't clean. The location is fine but no one was wearing masks which was upsetting when they asked me to come inside to do the paperwork that I was supposed to do on my phone

Cristyn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA U. 
Clasificación:
5.0

Have a pickup key box so we can use self service instead of waiting

Fatos A. 
Clasificación:
1.0

Pick up before 8 AM procedure was not easy

Michael S. 
Clasificación:
2.0

The location has a lockbox for keys yet mine were not left in it or with attendant. Location stays open longer than rep is on property. I arrived at 5:05 and the owner/ uhaul rep had already left leaving me with no way to get rental. Then my reservation expired as I was waiting and I had to resubmit a new one that wouldn't go through because the system consi9the location closed. It was a headache to deal with after leaving work early and walking back and forth to location 2 days in a row. The next day I had reservation for after 5 and once again I chose pickup through phone option yet no keys were left and again in had no rental.

eugen P. 
Clasificación:
5.0

Danny was great!! It was all very easy! Thank you

linda B. 
Clasificación:
4.0

Customer service friendly and efficient.

Xiaosui P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher R. 
Clasificación:
4.0

Nothing- The truck rental was done in timely, professional matter. The staff was helpful, attentive, and polite. Thank you 😊

lou B. 
Clasificación:
4.0

Great experience. Very knowledgeable, attentive and customer focused. Will be renting there again next week.

Paul C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

antonio G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandy E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamika C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Flonza H. 
Clasificación:
5.0

Very helpful and on time.

Marybeth M. 
Clasificación:
5.0

no nonsense. friendly. cordial. in-and-out the way i like it.

Robert F. 
Clasificación:
5.0

Overcharged! Will be seeking refund

ANDREW M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl W. 
Clasificación:
1.0

Price is too high

DILUARUZ C. 
Clasificación:
5.0

Danny was terrific had my ready to go in minutes!

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cristina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Victor M. 
Clasificación:
5.0

Upon dropoff I was charged for an extra day and after contacting I was quickly refunded for the mistake. I would rent again, process was quick.

Josiah L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cristina M. 
Clasificación:
5.0

Excelente

fotis B. 
Clasificación:
3.0

Conditional yes to recommend location made reservation for 9am arrived at at 850am truck was not there was asked to come back at 10am

Mario B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raquel V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christina L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angela S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Diane S. 
Clasificación:
1.0

There is almost no room to park your own vehicle, parking on the street near the gas station is limited and does not appear to be very safe as there are street signs about late parking being available to residents only. The person handled the reservation informed me that the gas station would be open 24 hrs, despite I informed him my return being at 2:30 AM in the morning on a Sunday. Upon arrival at 2:15 AM the station was closed and there were no dropbox for the keys, I reluctantly threw the van keys through an opening in one of the repair shop garage doors. Luckily when I called back at 7:30 am they had located it. WHen I called next day the person took my reservation, a person named Yahya, was completely unfriendly and unaccommodating. This is not a good operation at all and I will not go back.

Hal T. 
Clasificación:
2.0

El cliente no dejó un comentario.

andrew R. 
Clasificación:
1.0

Terrible and overcharged

Herbert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

terrell P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mike C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zurab A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

glen P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Hugh B. 
Clasificación:
3.0

If someone could please get back to me. (914-391-9608 or swqm@optonline.net). This reservation (92530383) was booked on 7-2-19. On 7-7-19, the night before the pick-up, U-Haul changed the location. The location was 20 miles further away and not on the way for the person that was dropping me off. The U-Haul location was also farther away from my destination. In addition, the change resulted in a pick-up time of 8AM vs 24 hour access. This time resulted in me missing my prearranged loading time appointment at my destination in NYS. Overall, this cost me more money for mileage, cost me more money in gasoline consumption, and caused me to rearrange my family's schedule as to who can pick me up, who can unload, and who can pick me up at dropoff. Hopefully, I can receive some reimbursement for these troubles. Thank you Greg DelMastro

greg D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin H. 
Clasificación:
5.0

Very friendly and professional staff. I will definitely recommend and use them again.

Michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

jose H. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris K. 
Clasificación:
5.0

We have used this location several times now and we haven't had any issues, overall all we are happy with their service.

ceaser C. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeffrey Z. 
Clasificación:
5.0

Everything was quick,professional staff the location is close to me,and the price was right.

FRANCISCO B. 
Clasificación:
1.0

They scammed me on gas I'm calling in, this isn't acceptable, also they were late on my appointment time so fuck them and their 0% customer service

Stephanie G. 
Clasificación:
1.0

There was an issue with the truck. We got it home and went to restart it and it wouldn't click over. We finally got it to start and then was afraid to turn it off again

Richie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tania S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ceaser C. 
Clasificación:
5.0

Highly recommend.

fred R. 
Clasificación:
5.0

Speedy pickup professional staff will highly recommend and use again if need be.

julieann F. 
Clasificación:
3.0

I went 67.32 miles. I put in $18.50 in gas upon returning the van. The cost of the gas was $2.39 a gallon which is 7.74 gallons that means I got 8.8 miles to the gallon. Your website says 20 miles per gallon. The tank was not full when I picked it up. Very disappointing!!!!

Linda K. 
Clasificación:
4.0

El cliente no dejó un comentario.

dianal L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda K. 
Clasificación:
1.0

I just delayed one hour and u haul take 50 $

Emre E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

mable B. 
Clasificación:
5.0

My entire experience with the Haledon UHaul was great. Pleasant people, quick service, reliable truck (even with the service tire light stuck on, which was pointed out to me at the start with assurances that the tires were fine - and they were). Would return for another truck anytime!

Laurie E. 
Clasificación:
3.0

The milage did not match what I signed for on the paper and the actual odometer. Thankfully, it was only off my 20 miles and we were able to figure out what I owned manually. Still, it left a bad taste in my mouth.

Jeff F. 
Clasificación:
5.0

Very satisfied

Miriam O. 
Clasificación:
3.0

I made my reservation one month ahead and was told to pick up the truck in Westwood which is closer to my home but at the last minute I was sent to Haledon and was not happy with the extra drive to get the truck. I wish to be compensated for this inconvenience but was given nothing. The truck was fine but your customer service is horrible.

Linda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

roy R. 
No se han enviado comentarios para esta ubicación.

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