Customer Reviews for Halal Market
(U-Haul Neighborhood Dealer)

Rating:

4.0

Todo ok

Rating:

4.0

The people were very nice at the drop off location but when we rented the truck they left the drop off location open so we could drop off close to home. Then we were sent a message with a location that was not close to us. Had to refuel and pay tolls.

Rating:

5.0

Nice service overall. Truck was clean & works well.

Rating:

5.0

This location is convenient and easy to check in and out with the staff. The staff are very pleasant and helpful to rent and return the rental and equipment.

Rating:

3.0

Location was closed

Rating:

1.0

I reserved a truck, an appliance dolly through U-Haul app several days ahead of time. And I had been receiving several emails reminding me the time. But when I went there to pick the truck and dolly, the lady told me there won’t be dolly for me. I asked why I didn’t notified by that info ahead of time. She never answered my question, just ask me if I still want the truck. Her attitude was like my need for the U-Haul service didn’t matter to her and she didn’t care about my situation at all. I ended up called 800 number and the lady online was very kind. She helped me located another location with dolly. But I had to spend an hour to pickup the dolly from different location. Nowadays, everyone’s time is very valuable. I am not satisfied with this dealer’s attitude towards customers.

Rating:

5.0

The driver door don’t close good.

Rating:

1.0

Dirty truck, no fuel, awful service.

Rating:

2.0

My location that I originally asked for was to return it in Kissimmee and it was changed to over 40 minutes away. I did not appreciate that change when there was a U-Haul within 5 minutes from my location

Rating:

1.0

Stopover charging customer to steel money

Rating:

5.0

Very Good excelente

Rating:

5.0

They had bad reviews but that seems unfair, they were nice and quick and got me what I needed very quickly.

Rating:

5.0

They have great customer service and are very friendly all equipment always in good condition I’ve rented from here multiple times and will again

Rating:

1.0

This location was terrible. Couldn’t find the place. Asked 2 people who worked in the market and they had to get a manager from the back. Truck was wrong size and has less than a quarter tank of gas in it. Has to put $40 in gas in truck and the guy wouldn’t account for it. Wouldn’t recommend it.

Rating:

5.0

Not an improvement…that was the cleanest uhaul truck I’ve ever rented!

Rating:

1.0

When I arrived, the attendant said, "You are lucky you arrived early; I have one truck and two reservations." The second reservation arrived 5 minutes later to be turned away. I also pre-rented two dollies; they did not have one. I had already hired two men to help me move and needed to be out of my apt by the end of the day. If I would have arrived later, I would have been Screwed. We had to hand carry all the boxes, which increased the time of the move and the cost for the men I hired. It's not a business way, especially when representing a National brand.

Rating:

5.0

Drop off was close, fast and easy. However, I was instructed by Uhaul to go way out of my way to return the truck so I asked if I could go to this location and the representative approved it. It was much closer to my unloading area.

Rating:

1.0

Truck door was broken and had to wait 5 hours to get it fixed. Also tire has a gash in it.

Rating:

5.0

Well maintenance Yes, cleaning NOT. It's very important with those kind of Virus that we are experience these days that the Trucks need to be clean inside before you provide to the next person. It was with trash and 🐜 inside.

Rating:

4.0

Keep prices low.

Rating:

4.0

Trying to sell too much online before getting to checkin - boxes ,storage, etc Should all be on one page If customers want it they will navigate on site

Rating:

5.0

Thank you so much!!!

Rating:

1.0

Worst experience I’ve ever had with uhaul. They didn’t have the truck I reserved a week in advance and had none of the equipment I paid for.

Rating:

5.0

El equipo estaba en buen estado pero no muy limpio donde va el conductor pero tampoco algo que incomodara.

Rating:

4.0

It was very dark behind the building the location to drop truck off.

Rating:

1.0

Hard to find check out was difficult

Rating:

5.0

Good

Rating:

5.0

They rent a 15' truck, i need a 10', and in the app apears avalibles, i can see in the parking. I have to paíd 4 gallons of gas = $21 and just ride 68 miles, 17 miles per gallons... It's was a 40' truck?. In my pictures you can see that i use maybe 2 gallons

Rating:

5.0

Excelente service

Rating:

5.0

The truck needed 2 new front tires.

Rating:

4.0

Excellent customer service. They picked up the phone every time I had questions. Mr. Mohammed was very professional and helpful.

Rating:

5.0

This is the 2nd time we use this location. Everything went smoothly! Please extend our thanks to the gentleman at the store!

Rating:

5.0

Easy to register Friendly staff

Rating:

3.0

I returned on the app so it was easy

Rating:

5.0

Super quick

Rating:

5.0

Friendly Stuff ! Family business

Rating:

5.0

Fast and easy drop off process.

Rating:

1.0

The vehicle was in very poor condition. It was so out of alignment the driver had to turn the steering wheel 45 degrees to the right in order to get the truck to go straight. Wen were told by two different parties that it looked like our front wheel was going to come off. We had to have the tire replaced as the poor alignment was shredding the tire making it unsafe to drive on. In addition, the check engine light was on and the air conditioning didn't work. Central Florida and no air conditioning. Really? As for the mobile check-in, it didn't work. Reserved the truck for 7:30 am to get an early start as the store didn't open until 9:00. Filled out the information. Got there at 7:30 and hit check-in on the app and was told I had to rent from the store. An hour and a half delay.

Rating:

1.0

The windshield wipers didn’t work on the truck, and the truck smelled horrible

Rating:

5.0

I got denied a truck from budget trucks the day before my move. Uhaul came in clutch and saved my moved and they were sooooo courtesy at the location I’ll never use another moving company again. Uhaul all the way baby

Rating:

4.0

The cab was very dirty.

Rating:

5.0

Excellent service, fast, honest, and fantastic location. Thank you

Rating:

5.0

Excellent service at the grocery store.

Rating:

2.0

Hard to find. No signage out front of market. Also, did not have the appliance dolly ordered. But charged me for it anyway. Overall, biggest issue is no clear signage for pick up or drop off.

Rating:

5.0

Necesito people

Rating:

5.0

The staff was friendly and made sure I had returned the truck clean and refueled before accepting it, so I would avoid any charges. I will do business with them, if needed, in the future!

Rating:

2.0

The truck smelled like weed and was charged 20 more than the receipt

Rating:

5.0

The drop off was quick and easy. No fuss.

Rating:

2.0

Operator didn’t check us out or back in when getting the truck and over billed us for an additional 100 miles. Last time I use U-Haul.

Rating:

1.0

I showed up at 3:30 to pick up my 10’ UHaul. When I showed up my moving truck was not available. The store was telling me it wasn’t available and she couldn’t do anything. So I called U-Haul and they got in touch with the family who was supposed to be dropping it off and they said they would drop it off at 4. So we waited until 4 and still no U-Haul. Around 4:15-4:20, the U-Haul was finally dropped off and the lady at the store said she couldn’t rent it to me because her manager was not there to do the return, even though I rented it for 3:30. I finally ended up getting a cargo van which was not what I rented, but I had movers waiting on me to get the truck. This caused us to have to make more trips moving than planned. I rented the van for 24 hours, even verified this with the rental dealer. About an hour after I got the cargo van I receive a text saying I only have the uhaul for 6 hours. I tried to call and get this changed to 24 hours like it was supposed to be. Scheduling was closed and nobody else could do anything to help. So after waiting an hour passed my uhaul time, talking to roughly 6 different people at uhaul, not getting the moving truck I originally rented, this was the worst experience with uhaul ever.

Rating:

1.0

Took over 20 minutes for us to be helped. I checked in using my phone so all I needed was the key. Was told “they were coming” for 20 minutes while someone else who worked there was not able to help us. Very poor service.

Rating:

5.0

The front seat smelt bad but it was a great exp for sure

Rating:

3.0

Make sure they actually have the items requested. Also make sure the app actually works like it’s supposed to.

Rating:

2.0

I did not have a good experience at this location. Truck was not ready when checked into the 24/7 mobile service. After a while they provided me with a very high mileage truck that didn’t feel safe driving it. The place wasn’t very pleasant. The truck was parked next to a dumpster. At checkout I parked in the same location and it didn’t feel safe.

Rating:

5.0

I have rented plenty of uhauls over the past 20 some years and this was by far the easiest and best experience I could ever imagined. They were friendly, fast and made the process better then any rental process in the past. Glad to review them!