Customer Reviews for Hi Lo Auto Sales
(Distribuidor de U-Haul del vecindario)

431 comentarios

1206 Cypress St   West Monroe, LA 71291
(Next door to Family Dollar Store)

(318) 397-2747

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(318) 397-2747

1206 Cypress St
West Monroe, LA 71291
(Next door to Family Dollar Store)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Super friendly folks!

Wesley K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexia L. 
Clasificación:
4.0

not much

THOMAS B. 
Clasificación:
5.0

Very efficient men who worked well together to check in customers, connect trailers, etc.

Judy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith F. 
Clasificación:
5.0

Great friendly people willing to help.

Kevin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON D. 
Clasificación:
2.0

They didnt put my Dolly I order in the truck it made the move VERY HARD I WOULD NOT RENT FROM HI AND LO NO MORE!!!

CEDRIC S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devontae W. 
Clasificación:
5.0

Just keep doing the good service

Carrie S. 
Clasificación:
5.0

They went above and beyond for me. Thank you guys so much.

Leslia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas H. 
Clasificación:
3.0

Good c/s

Marion G. 
Clasificación:
5.0

Please make it clear to your cash customers that they will receive the remainder of their deposit via check, not cash, upon return of your equipment. Had I have realized this beforehand, I would have probably paid by card, as waiting for a check to come in the mail takes time, and I expected to receive cash back, just as I paid.

AMANDA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLIE N. 
Clasificación:
4.0

UHaul has a TERRIBLE communication system! I have used them 3 times in the past several years and I have always had issues. You reserve your equipment and they jack something up each time. This time they changed my location of pickup with NO COMMUNICATION. I didn't know until the day of pickup at the original location. Luckily…the guy at location was able to transfer my truck that I had already reserved back to me! Location - Great! U-Haul as a company - SUBPAR!

Christopher H. 
Clasificación:
5.0

Keep up the good work and I will rent again.

Patricia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaChandra G. 
Clasificación:
4.0

A little hard to get in and out of especially once pulling a trailer but the guys who worked there where super nice and very helpful

Corey C. 
Clasificación:
5.0

Great Location -- friendly group to deal with -- Need more locations like this!! Thanks

Mark D. 
Clasificación:
1.0

Ordered for pick up at 6 am- not standard pick up- app pick up. Never had an issue before when we did this until we used this place. Reservation was scheduled a week ahead of time. Day of reservation we got there at 6 to pick up and nobody was there & nobody answered the phone . Somebody could of called me that whole time to inform me that app pick up was unavailable. We went when they opened at 9 and wouldn't give us the keys bc we couldn't show proof of payment even though it was all done over the app. Paid at the store and left with the truck. We didn't leave the place until 12 with the truck. We were on a time crunch and had to have to stuff done that's why I had ordered for 6 am to pick up. Went to drop off and turned in the receipt with the keys and then got emailed another bill with a different price. I will be highly mad if I get charged again. I truly feel we should get a refund or some kind of credit for this whole situation. We have never had this happen to us but 6 hours later we finally got the truck. That's absolutely uncalled for. so I am very dissatisfied with this whole situation. I will be sure to let the people I know to not use this location for this service.

MICHAEL P. 
Clasificación:
2.0

I was told verbally and on my contract that my uhaul insurance will be 14.99 then wen I get receipt emailed after turning in the uhaul it said 28.00 and some cents.Plus I added gas over the mark wen I returned it,the man that took my keys in return might have read it wrong being that he do wears glasses and he is a very settled age man.I need some of my money BACK.

Michelle P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Clinton L. 
Clasificación:
5.0

El cliente no dejó un comentario.

George P. 
Clasificación:
1.0

Get software that actually works and you are not on hold fo over an hour to get help to get your after hours pickup and drop off. This is totally un acceptable in a time of computer driven world. I was over an hour and a half trying to pickup in an area that was unsafe after dark with people coming up to me. And it took me 45 minutes to drop off after hours. “ALL DUE TO SOFTWARE THAT IS NOT CUSTOMER FRIENDLY “ your company needs to get with the times.

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyrone S. 
Clasificación:
5.0

We are so grateful for the professionalism and resourcefulness of this location after having searched 3 other locations...first one of which was HORRIBLE in customer service. This location was the opposite...at first made sure a smaller trailer wouldn't work and then calling me the next day letting me know he found what I desperately needed. Will always come back to this location and recommend it to others.

Matthew P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucas T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abby F. 
Clasificación:
5.0

Great service!

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter A. 
Clasificación:
5.0

Everything was superb!

Errol C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pam M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

scott C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LESLIE W. 
Clasificación:
4.0

Uhaul needs a better system regarding “reservations”!! I had reserved a 5x8 enclosed trailer over a week in advance. I had driven over 200 miles to the Uhaul location on my reservation, only to discover they didn't have a trailer for me😬. They did begin calling around and thankfully located one within a reasonable distance. Others were not so fortunate.

Sharon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelicia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan W. 
Clasificación:
3.0

Customer service. When we arrived we received hardly any help. The receptionist was blunt and acted like we knew where to go. I got charged an extra $10 not sure why but I'm just glad it was over

Sandra T. 
Clasificación:
5.0

Have all your locations run by people like the ones at this office!

David C. 
Clasificación:
5.0

Gene and Jerry were amazing. After the unbelievably difficult day my mother and I had, they were the sweetest and we're so thankful for them.

Nicole A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S. 
Clasificación:
5.0

Super friendly and helpful. Would definitely recommend using them for your rentals.

Gabriel B. 
Clasificación:
4.0

El cliente no dejó un comentario.

TERENCE P. 
Clasificación:
5.0

Friendly and very courteous service 👌👌👌

Laura W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve B. 
Clasificación:
5.0

Staff very friendly and efficient! Love doing business with this location!

Ethel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joey H. 
Clasificación:
5.0

Great guys, got me out of there in no time.

clint M. 
Clasificación:
5.0

Bueno

Alex N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kacy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian K. 
Clasificación:
2.0

The cup holders and center console were sticky and the truck was very loud and rough riding. UHaul cancelled my first reservation without contacting me and it took me two phone calls, being on-hold for approximately 10 min. each, to get another truck at a higher price. This was with the 800 #, not this specific location. Tammy

Tammy S. 
Clasificación:
4.0

this was the easiest rental ever! Did the whole thing on my cell phone. When we picked it up the people were so nice and friendly. I would definitely recommend this place to others! Thank you!!

Kenneth C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hiram W. 
Clasificación:
4.0

My drivers were very satisfied. I will recommend you to my friends.

J'Louis H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jay B. 
Clasificación:
5.0

Mr. Gene was really helpful throughout the whole process! Great hospitality as well! I definitely recommend this location.

Tori I. 
Clasificación:
5.0

Very friendly, let me know he was on the phone helping someone but if it was ok I could leave the keys

Carla D. 
Clasificación:
5.0

No improvements needed. Those were some of the nicest most helpful guys I've ever met.

Patrick T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anita C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gretchen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jarrad T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas P. 
Clasificación:
5.0

Everything was very nice.

Willie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER G. 
Clasificación:
3.0

El cliente no dejó un comentario.

ALVINDARREN C. 
Clasificación:
5.0

when i came i had to wait two hours because the uhaul rep was out on an emergency call... Although this was an inconvenience he made it up with his excellent customer service.... so i suggest more available trucks and train an additional person at this site

Cassandra S. 
Clasificación:
3.0

El cliente no dejó un comentario.

WALTER G. 
Clasificación:
5.0

Na

Clifton L. 
Clasificación:
5.0

Nada

Rickey B. 
Clasificación:
5.0

The same as before, no problem

EDDIE A. 
Clasificación:
5.0

The seller was very nice

lakeyshia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vickie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rose H. 
Clasificación:
1.0

I didn't rent anything. This was a fraudulent transaction with someone using my email address who is not me.

Charles O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dr. Shelia F. 
Clasificación:
1.0

Need to have staff that knows how to process a UHaul reservations. Truck was in bad shape, broken window, not clean in the cab.

Kyle S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karlisha D. 
Clasificación:
5.0

I was very pleased with the service I received.

Randy A. 
Clasificación:
5.0

I Think you are doing an excellent job

roy W. 
Clasificación:
5.0

Well my day also most ended really bad ,but thanks to salesman who went over and aboard to follow up why my mileage didn't calculated correctly all my years I never had that happened. I live less than a mile from pickup and traveled less than 8 miles total bill came up 88 miles I couldn't believe it I only had truck for 4 hrs if that long not including loading and unloading. Well the salesman did his part and got approval to pay what the bill should have been for same day. It's tough out here I dont have extra money to give when mileage don't match vehicle miles. Thanks sir for your help!

Raymond D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joni G. 
Clasificación:
5.0

Nada

walter G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francisco P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marla N. 
Clasificación:
5.0

GENTLEMAN WERE VERY NICE AT THIS LOCATION!

John M. 
Clasificación:
3.0

Had to wait for 2 hours just turning in truck.

DERRICK J. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENYON B. 
Clasificación:
3.0

I have been over charged and can't get anyone to contact me. I'm very disappointed. If someone see this message. I will greatly appreciate That some one contact me. I have called and emails customer service. My number is (318) 372-6671 David Keith Mayo

David M. 
No se han enviado comentarios para esta ubicación.

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