Customer Reviews for Hi Lo Auto Sales
(U-Haul Neighborhood Dealer)

511 comentarios

1206 Cypress St   West Monroe, LA 71291
(Next door to Family Dollar Store)

(318) 397-2747

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sábado
    9 a. m. - 2 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(318) 397-2747

1206 Cypress St
West Monroe, LA 71291
(Next door to Family Dollar Store)

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sábado
    9 a. m. - 2 p. m.
  • Domingo
    Cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
1.0

It say 19.95 on side of the truck but ended up paying 400.00 on a dam U-Haul bad service

takira W. 
Clasificación:
5.0

El cliente no dejó un comentario.

AnnaMargaret G. 
Clasificación:
5.0

I lv great customer service I lv dealing with the uhaul place on Cypress in west Monroe the people there is very Genuine

Shawnta C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK T. 
Clasificación:
5.0

Continue to provide great service

Schequanna B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Satishbhai P. 
Clasificación:
5.0

Excellent service! Employees were very nice and friendly! Got me situated in no time. Will definitely rent from this location again if needed in the future.

April L. 
Clasificación:
5.0

Offer free coffee and donuts and rEwArDS

Samuel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK T. 
Clasificación:
5.0

Very courteous and supportive

Nettie R. 
Clasificación:
5.0

Very professional staff

Cheryol B. 
Clasificación:
5.0

Gene Hightower was born in 1942 and I was born in 1943. Gene was named after Gene Autry and I was named after Roy Rogers …

Roy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA M. 
Clasificación:
5.0

You did an excellent job. Thanks

Treva W. 
Clasificación:
5.0

Excellent service, very friendly

ronnie M. 
Clasificación:
4.0

El cliente no dejó un comentario.

David D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melvin H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carl Q. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terri C. 
Clasificación:
5.0

El cliente no dejó un comentario.

edward B. 
Clasificación:
5.0

So far so good.

zed K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce D. 
Clasificación:
1.0

I reserved my truck a few days ahead of pick up ,when I got to the location no truck was available, I had to take a smaller truck for more money, very unhappy, would not recommen to anyone after my experience...

Kimberly E. 
Clasificación:
5.0

Have helped me on several occasions and are always polite and helpful.

Barbara T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter A. 
Clasificación:
5.0

El cliente no dejó un comentario.

David I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakeisha D. 
Clasificación:
5.0

Na

Greg J. 
Clasificación:
5.0

This neighborhood dealer is exceptional. They called me the day prior, as promised, to schedule our pick up time and confirm their location. This dealer is professional and knowledgeable. They offer some moving supplies as well. They were very helpful and got me on my way within minutes.

John W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric F. 
Clasificación:
5.0

El cliente no dejó un comentario.

GINA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lora R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jodi A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard P. 
Clasificación:
5.0

Customer service was amazingly good!

Dan S. 
Clasificación:
5.0

It took three locations to finally get me a truck. I initially reserved my pickup in Columbia, La then the reservation was transferred to a Monroe, La office, who didn't have my reservation or a truck. So I called uhaul.com on the day before I was to pick up my truck and after the third transfer, I was able to pick up my truck. I drove all the way from Katy, Texas to Columbia, La to pick up this truck only to find out I had no truck the day before and no one reached out to me. However,Gene at 1206 Cypress rd in west Monroe, La and Rueben at barker cypress road in Houston, texas were very professional and personable. I will not be using uhaul again. My reservation wasn't a reservation at all. Just a number and no one made sure a truck was available to me until I called the third time. Not acceptable

Sondra C. 
Clasificación:
5.0

Always great at this dealer. Super folks great service

Elizabeth F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe L. 
Clasificación:
3.0

All ok. Thanks

Michael B. 
Clasificación:
5.0

The gentlemen are lovely to do business with. They were fun and nice folks

Barbara H. 
Clasificación:
5.0

I absolutely enjoy visiting this location and spending time with the guys there. They are courteous, easy to work with, and overall just a joy to be around. 10/10 across the board. It's because of them that I continue to use Uhaul.

Daniel N. 
Clasificación:
5.0

Didn't get my $25 kickback LOL!!!!

Richard T. 
Clasificación:
3.0

Lots and lots of hidden fees!!!

Christy R. 
Clasificación:
5.0

Nothing at all. They was very friendly & professional

Brianna A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sabrina C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff S. 
Clasificación:
5.0

El cliente no dejó un comentario.

warren K. 
Clasificación:
3.0

Nothing to improve. The guys were courteous and knowledgeable.

Mark A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARVIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Skyler H. 
Clasificación:
5.0

Best U-Haul I've been too, these two ol boys were as good as they get! Great Service - Honest - Highly Recommend!

Axell S. 
Clasificación:
1.0

I was 100% guaranteed a 8 foot truck and an auto transport in Ruston La. I booked it 3 days in advance. I paid for my ride to Ruston in advance because U haul put their “100% Guarantee” on it. The morning of my move my app shows that the pick up location has changed by 30+ miles. I Got no call, not even an e mail telling me of the change. I phoned into U haul and I ultimately was baited into getting a 10' moving van in place of the 8 foot truck and It was 30 miles the opposite way of where I need to go. I allotted a maximum of 250 for my haul that only would take around 6 hours. I picked up the 10 foot truck and did my stuff and returned it in perfect condition with within a sixteenth of a tank of gas that I had when I got it. On top of being taken for my more efficient 8' truck I was made to drive at least a hundred more miles then I originally planned for in a vehicle that takes up almost 3 times the amount of fuel as what was 100% guaranteed. I was talked into keeping my quest alive by being promised the small truck rate for the mileage. What the didn't tell me was that because they messed up that my taking the over sized moving truck a couple hundred miles in half of a day because of that U haul decided to slap a bill of $375 (keep in mind a couple hundred miles in a 10' truck runs around $200 right there) so what originally would have costed me no more then 200 over all turned into costing me over $500 (I can't afford it.) I did not know that any company could just take your card information and charge you whatever amount they feel like but I never imagined that after my reservation was not guaranteed by any stretch for some reason i thought U haul would take into consideration that they had already wasted the money I paid to be brought to Ruston but they in fact tricked me into taking a bigger truck twice the distance and charging me double what was ever even mentioned. I will never forget this ever for as long as I live. This is the problem with the internet and third party dealers. I am a lower class hard working person with enough obstacles to handle without a multi million dollar company over drafting my bank account and charging me an appalling $30 because I brought the truck back with about 1/2 a gallon less then when I got it (and that is only because I literally couldn't afford to eat a meal much less waste any more dollars I don't have on a company that clearly does not see customers as human) Thanks a ton U haul! You have truly made me not ever want to associate with anything you're selling ever again. I'll be not able to collect my next pay check because you took more then double what I agreed to ever pay and you somehow took it 4 days after I returned the truck.

Dustin C. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRIS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connor O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce S. 
Clasificación:
5.0

Wonderful experience great customer service

Vanessa H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paula M. 
Clasificación:
5.0

El cliente no dejó un comentario.

lela D. 
Clasificación:
5.0

Great Friendly, helpful. In & out quick

Marc D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK T. 
Clasificación:
5.0

El cliente no dejó un comentario.

lyn H. 
Clasificación:
5.0

Absolutely awesome people at this location.

MIKE P. 
Clasificación:
5.0

Absolutely nothing…the gentlemen working there are the best.

Rhonda M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Phyllis M. 
Clasificación:
5.0

Always try to use this location, great to work with

MARK T. 
Clasificación:
3.0

The roll up door would not stay up while we were loading the truck, kept coming down, needs to be fixed before it is rented again.

Kathy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

AVERY G. 
Clasificación:
5.0

The two gentlemen that have handled my rentals there are very helpful and friendly

Lance Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dae W. 
Clasificación:
5.0

I always can count on the associates at Harlow used auto sales in U-Haul rental to take care of that U-Haul vehicle and trailer needs

Harold B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra N. 
Clasificación:
5.0

El cliente no dejó un comentario.

TEZ W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TEZ W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LESLIE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Latasha P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen D. 
Clasificación:
5.0

Friendly and fast service. They always have a truck whenever I need one. Love this place!

Patricia D. 
Clasificación:
5.0

Super friendly folks!

Wesley K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexia L. 
Clasificación:
4.0

not much

THOMAS B. 
Clasificación:
5.0

Very efficient men who worked well together to check in customers, connect trailers, etc.

Judy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith F. 
Clasificación:
5.0

Great friendly people willing to help.

Kevin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON D. 
Clasificación:
2.0

They didnt put my Dolly I order in the truck it made the move VERY HARD I WOULD NOT RENT FROM HI AND LO NO MORE!!!

CEDRIC S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devontae W. 
Clasificación:
5.0

Just keep doing the good service

Carrie S. 
Clasificación:
5.0

They went above and beyond for me. Thank you guys so much.

Leslia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas H. 
Clasificación:
3.0

Good c/s

Marion G. 
Clasificación:
5.0

Please make it clear to your cash customers that they will receive the remainder of their deposit via check, not cash, upon return of your equipment. Had I have realized this beforehand, I would have probably paid by card, as waiting for a check to come in the mail takes time, and I expected to receive cash back, just as I paid.

AMANDA W. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

Volver
arriba