Customer Reviews for H R I LLC Self Storage
(U-Haul Neighborhood Dealer)

42 reviews

833 Butler Rd   Kittanning, PA 16201

(724) 543-1478

Office Hours

  • Mon-Fri: 10 am–3 pm
  • Sat: 10 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(724) 543-1478

833 Butler Rd
Kittanning, PA 16201

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–3 pm
  • Sat: 10 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Barry Ritchey 
Rating:
4.0

Customer did not leave a comment.

Jeff Lucas 
Rating:
4.0

Customer did not leave a comment.

Jeff Lucas 
Rating:
4.0

Customer did not leave a comment.

Jeff Lucas 
Rating:
5.0

Customer did not leave a comment.

John Heckman 
Rating:
5.0

The floor of the box had an oily film all through it. It was raining and a couple fell until we played boxes on the floor. I think I deserve a partial refund

Andrew Housley 
Rating:
5.0

Mike was friendly and professional

Jennifer Doss 
Rating:
3.0

Customer did not leave a comment.

Angel Mercado 
Rating:
2.0

I had very little cell service at this location and it was difficult to use the mobile check in/out process because of that.

Kevin Breski 
Rating:
5.0

Customer did not leave a comment.

GENEVA GEROW 
Rating:
5.0

Customer did not leave a comment.

Stephen Gilliland 
Rating:
4.0

Customer did not leave a comment.

Shana Soloski 
Rating:
5.0

Customer did not leave a comment.

Paul Hale 
Rating:
1.0

To have better cell phone service and I think I got ripped off. I was suppose to pick It up one place and than drop it off another place causing the miles to rack up to Pay more money. I didn’t get til leave the parking lot til almost 4:30. I don’t think I’ll be using this company any more. I put a lot of money into this the last month or so and it’s just not worth the fees.

JENNIFER RANKIN 
Rating:
5.0

Customer did not leave a comment.

John Riskosky 
Rating:
5.0

Nothing, Mike gets a10+ for the way he handled and had everything set up for me.

Cliff Ridinger 
Rating:
5.0

The truck was clean. But in need of front end work. Steering popped and clunker, steering off to the left, vibration at 65mph

Michael Dugan 
Rating:
5.0

Great to work with

darrel hicks 
Rating:
3.0

Customer did not leave a comment.

STEPHEN DOBRANSKY 
Rating:
5.0

Customer did not leave a comment.

robert mowry 
Rating:
5.0

Customer did not leave a comment.

Mileak Ford 
Rating:
2.0

Customer did not leave a comment.

John Myers 
Rating:
4.0

Customer did not leave a comment.

Jay Geisler 
Rating:
5.0

Customer did not leave a comment.

Johnathan Cousins 
Rating:
5.0

Nothing it was easy,

Bernadette Morey 
Rating:
1.0

The guy over charged me by far

Bobbie Truckley 
Rating:
3.0

Customer did not leave a comment.

Robert Dunmire 
Rating:
5.0

My truck return was coincidentally, the same place as my storage unit destination. It could not have been a better arrangement. If I need to move anything again oh, it will be through U-Haul.

Karen Hughes 
Rating:
5.0

Customer did not leave a comment.

Kristen Brown 
Rating:
1.0

Get rid of that stupid idiot running the place

Taylor Goodjoin 
Rating:
3.0

Would rent here again but only if I’ve had verbal communication with proprietor. The online access was easy to use but the reservation was a little late, probably could have been avoided if I would have called ahead.

Jody Thatch 
Rating:
2.0

Customer did not leave a comment.

Yakima Coles 
Rating:
5.0

Customer did not leave a comment.

Justice Houston 
Rating:
5.0

Customer did not leave a comment.

Mary Jackson 
Rating:
5.0

The owner was there to meet me upon drop-off. He was very respectful and apologized for my poor experience. He is a good representative for Uhaul.

Andrew Round 
Rating:
5.0

This, again, was the best U-Haul place!!!

Jeanne Englert 
Rating:
5.0

Customer did not leave a comment.

Jose Villalongo 
Rating:
5.0

This is the absolute best Uhaul experience I have ever had!!

Jeanne Englert 
Rating:
5.0

Customer did not leave a comment.

v.allan toy 
Rating:
3.0

Inform the customer before they show up to pick up the Uhaul that there is a $0.99/mile charge in addition to the rental fee.

Joseph Gispanski 
Rating:
5.0

Customer did not leave a comment.

James Toy 
Rating:
5.0

Customer did not leave a comment.

Brian Karcher 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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