El cliente no dejó un comentario.Stefan S.
Gypsy Sisters LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Customer service at site could improve a bit.William P.
El cliente no dejó un comentario.david G.
El cliente no dejó un comentario.Mark W.
El cliente no dejó un comentario.ROBERT W.
El cliente no dejó un comentario.Eugene W.
El cliente no dejó un comentario.MICHAEL K.
El cliente no dejó un comentario.Jody T.
Our experience with Uhaul from beginning to end, was not a good one at all! I sure hope this gets in the right hands of a business that cares. Started with our pick up location changing to a run down sketchy non existing business location without a Uhaul in sight, not even a single car. Thinking we may have been given the wrong address we went down the road where we saw a Uhaul truck. We proceeded to follow directions via phone and was denied access over and over again. The people at the gas service station were not helpful at all and acted as if we were bothering them so we went to the biggest Uhaul place to get things straightened out in person. All information, reservations were confirmed & correct on his computer but I was still unable to login. He proceeded to talk to someone on the phone where she sent another link. We drive back to the place, and sure enough, it still doesn't work. The next hour and a half we spent on the phone with U-Haul trying numerous loginsÂ of which non worked - access denied. At this point, we are running extremely behind holding up our entire planning of driveingÂ 250 miles, not to mention our paid movers. We then were asked to go pick up at a completely different new location where we were able to take one of their trucks and deal with someone behind the desk. Ya! We are on the road now!Â BUT! That is not the end of it. On our way to return the truck a day earlier due to an upcoming ice storm, we were told that we had to return at a completely different location an hour away! I begged to let us drop it somewhere closer and even went to the original location to see if they could make it possible. Not the case. In order for us to make this happen, we had to have Roberta (client of why I rented the Uhaul to begin with) drive us to Eagle River, she is 87! This travel took double the time due to the road conditions, but we made it there. I can't tell you how disappointed i was in this entire process.Â There was roughly 4 hours of my time wasted, 4 hours of moving wages waisted, along with a lot of frustration & stress, and even unsafe situations.I don'tÂ know what I expectÂ to gain by this letter but I would certainly hope I could receive some compensation or refund because you are a reputable business.Please make sure this gets in the right hands, I am hoping for a follow up. Respectfully, Mardi Callahan--Thomas C.
The attending UHaul worker was excellent on all levels. Engaging, helpful, courteous, and serviced above expectations. Excellent rep of UHaul . 'Poster child' employee. I would hire her!Philip E.
Everyone at the location was kind very and helpful. Definitely would recommend UHAUL at this location.Timothy F.
wear a mask indoors to protect customers during a pandemicELIZABETH K.
Phenomenal people. Very knowledgeable staff, dealt with them a couple times and every time is excellentCaleb H.
El cliente no dejó un comentario.Mark T.
Very friendly and knowledgeable staffKimberlie E.
ty you michelle for all of your helpSteve A.
Clean the windshield. Give customer a quick tour of the vehicle to familiarize.JOSEPH B.
El cliente no dejó un comentario.Rebecca B.
El cliente no dejó un comentario.DENNIS C.
I was told to drop the truck in Eagle River, which was evidently the wrong place to go. But, it was handled very quickly and she did a great job. Thanks.LARRY P.
GREAT people to deal with!!!Leif G.
The customer service and professionalism of the owners and staff here is second to none. I couldn't have had a better experience.Cyrene L.
The women working at Gypsy Sisters were extremely helpful, kind, personable, and professional. I will definitely be using their U-Haul service whenever I need a truck from now on.Cyrene L.
The â€˜sisters' were very friendly and helpful. I picked up the trailer on Friday, returned home on Sunday and called their office for help about the drop-off point. Very helpful, she said her phone is on all the time!Scott B.
El cliente no dejó un comentario.GARY S.
El cliente no dejó un comentario.Patrick M.
El cliente no dejó un comentario.PATRICK W.
Great service. Trailer great condition. Thanks.LINDA I.
El cliente no dejó un comentario.Alicea T.
El cliente no dejó un comentario.Carmen C.
The Gypsy Sisters were awesome to work with and helped us start our journey out on the right foot. Thank you for making it so easy.CHRISTOPHER M.
Internet in this area isn't good at all. Please allow locations to use any other options for returning equipment. The phone application didn't work when I brought it back. Very friendly and nice at both locations. Thanks BryanBryan S.
They did a great job! Very helpful, explained everything and were efficient. They made the process easy! I look forward to renting with them in the future.Julie D.
El cliente no dejó un comentario.Peggy B.
very professional and helpfulMicheal B.
Very friendly and helpful. I would rent again from them anytime!Thomas B.
Google maps sends you to a different location.Melissa L.
El cliente no dejó un comentario.MELISSA Z.
El cliente no dejó un comentario.Paul C.
Nothing, everything went so extremely well that nothing needs to be improved.Margaret S.
El cliente no dejó un comentario.Elizabeth H.
El cliente no dejó un comentario.steven S.
Great customer service!!Heather R.
Barb and Jackie were very helpful in renting a motorcycle trailer. They were very professional and made renting a trailer fast and easy.EDWARD J.
El cliente no dejó un comentario.DAVID R.
El cliente no dejó un comentario.KIMBERLY Z.
It was perfectWilliam S.
Notify drop off location, that we are coming. The original drop off was closed. But the pick up location found another drop off location for us immediately. Very pleasant to work with.Larry W.
Excellent service will be doing business here again.Larry J.
The truck must not have been looked at carefully before giving to us to take all the way from Eagle River Wi to Madison Wi. The back tire had a bulge in it, and we cautiously drove the entire trip hoping that the tire wouldn't blow. Luckily it did not, but when we returned it, we brought that to the attention of U-Haul and they clearly saw the tire. Not a great experience!Gary F.
El cliente no dejó un comentario.Paul V.
El cliente no dejó un comentario.debora B.
They REALLY care about their customers. Exceeded expectations.David B.
El cliente no dejó un comentario.Debra B.
El cliente no dejó un comentario.Tom Z.
I wouldn't change a thing!!! Thank You ðŸ˜ŠCarol K.
Dealing with a true U-haul location the only way to go.david G.
The service provided was excellent and the agent was friendly and professional. You could not find a better representative for Uhaul than her!John M S.
Barb at Gypsy Sisters is fantastic. She was helpful, competent and fun, making a "usual" transaction pleasant and personal. We were SO pleased with the service throughout and we thoroughly recommend this location. As I told Barb when dropping off the trailer, "You are definitely my go-to trailer rental from now on!" Give Gypsy Sisters a call.PATRICIA T.
Very accommodating! Very Professional!JONATHAN K.
El cliente no dejó un comentario.Karlajean M.
Everything was greatJEFFERY H.
Great service from the SistersDOUGLAS P.
El cliente no dejó un comentario.Joseph M.
El cliente no dejó un comentario.COLIN E.
El cliente no dejó un comentario.Christine M.
El cliente no dejó un comentario.DUKE R.
Both Barb and Jackie of the Gypsy Sisters U-Haul were exceptionally helpful and bent over backwards in my rental. They followed up and addressed all my questions. I would highly recommend their location to anyone needing a rental in their area.David B.
El cliente no dejó un comentario.Thomas T. F.
El cliente no dejó un comentario.mark M.
El cliente no dejó un comentario.Jennifer H.
Very nice and friendly!Todd B.
Customer oriented. Great serviceMARCUS S.
El cliente no dejó un comentario.MATHEW H.
Gypsy Sisters are an amazing service provider. ¡Los recomiendo!BRUCE S.
Everything went very smooth with our rental. Owner was great to work with. Truck was immaculate inside (both cab & box). They even have an adorable dog Zeus who handed us the keys (so darn cute)! Would highly recommend renting from Gypsy Sisters UHaul!Lynda A.
Very helpful and efficient. Will only use gypsy sisters for our uhaul rentals.BARBARA K.
El cliente no dejó un comentario.STEVEN W.
Was absolutely perfect. Quick, easy, painless. The ladies here are a complete joy. Gracias.Jody J.
Very professional location helped me outJOHN D.
El cliente no dejó un comentario.STEPHEN B.
Lady was very helpful and knowledgeable!MAUREEN B.
Cordial & friendly. Excellent service.WILLIAM S.
El cliente no dejó un comentario.DEANNA F.
El cliente no dejó un comentario.GARREN K.
El cliente no dejó un comentario.Margaret L.
El cliente no dejó un comentario.STEVEN W.
Awesome people running the business. Great service and very friendly.albert M.
Excellent location and personnel to work with! Highly recommend the business owners to others.MICHAEL P.
El cliente no dejó un comentario.Phillip L.
Barb and a Jackie were great to work with. Would rent from them again even if was through another company. Rates could always be better- but very satisfied overall.Joe T.
The staff was top shelf.RICHARD H.
El cliente no dejó un comentario.Donald S.
El cliente no dejó un comentario.John L.
Have rental ready at proper time of pickupJEFFREY B.
El cliente no dejó un comentario.GEORGE C.
Always a pleasure to rent Uhaul products from the gypsy sistersMARK Z.
El cliente no dejó un comentario.GARY S.
Very friendly and helpful!Ryan S.
Great customer service! Quick, accurate and courteous. We would recommend this location to anyone looking to rent from UHaul.craig W.