Customer Reviews for Gwyns Gifts & Home Decor
(U-Haul Neighborhood Dealer)

798 reviews

1031 Howard St W   Live Oak, FL 32064
(half mile west of 129 on hwy 90)

(386) 362-5755

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 9:30 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed

Services at this Location:

Contact Us

(386) 362-5755

1031 Howard St W
Live Oak, FL 32064
(half mile west of 129 on hwy 90)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 9:30 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

very friendly and helpful. would highly recommend

Donald DeFlavis 
Rating:
4.0

after hours and did not see anyone just dropped off the key. the location was not on the initial places to drop off.

shawn Hillengas 
Rating:
5.0

Customer did not leave a comment.

Cole Atkins 
Rating:
5.0

I received great service with Ms Dorthy at Gwyns Gifts and Home Decor. She was very accommodating to the last minute reservation transfer, and was very knowledgeable of the products and travel information. The trailer was in a good location for hook-up and was clean and ready to go. I appreciate all her assistance. Thank you

Sheri Williams 
Rating:
5.0

Customer did not leave a comment.

tiniki alexander 
Rating:
5.0

Excellent and fast pick up center including courtesy call when our rental truck was available early!

Carol Kockler 
Rating:
5.0

Gwyn's Gifts and home Decore is the only place i would recommend renting a trailer or truck from. I always receive excellent service at this location. As a matter of fact, I have been directed to other locations to pick up equipment in the past and always there is a problem. Either they are closed {always} its way out of my way, unpleasant or non-friendly. Dirty and unkept. I am a frequent renter and the ONLY place I do good Business with is Gwyn's of live oak FL. Thanks Gwyn.

Greta Codder 
Rating:
5.0

Customer did not leave a comment.

Robert LeFrancois 
Rating:
5.0

Gwyn met us at the door and helped us breeze through our truck return. She was friendly and very welcoming to our new community.

John Cooper 
Rating:
5.0

When I rented online from the location that I wanted which was Gwyn's gifts, I received a phone call from Uhaul stating that my location didn't have the rental I needed and sent me somewhere else. I got to the location and no one was there. I called and was told I'm sorry but it will be an hour before I can get there. I went to the prior location I wanted and they did indeed have the truck I wanted to rent. I was able to have Gwyn's gifts to change my rental to her. If you try to rent and this happens to you please call your rental location of choice to verify.

Bobbie Jo Hunter 
Rating:
1.0

Revamp your system. If you reserve equipment make sure equipment is at that location and don’t change pu locations midstream

Steve Thomas 
Rating:
5.0

Customer did not leave a comment.

daniel boatright 
Rating:
5.0

This site was excellent for me. I had other things to do in town and this location gave me an excellent starting point. I have recommended to a friend for his future relocation. The equipment was clean and ready for us to sign the papers and go. The truck performed well for the trip. Definitely on the list of “do it again”!

NANCY HILLSTROMB 
Rating:
5.0

Gwen, very sweet. Helpful with my questions.

Sharon Porter 
Rating:
4.0

Customer did not leave a comment.

Cristi McClain 
Rating:
3.0

Customer did not leave a comment.

Tarveine Scott 
Rating:
5.0

Gwynn the UHaul rep was knowledgeable and very helpful! This will be my go to location for any future needs here in Live Oak, Florida!!

EARL BARNES 
Rating:
5.0

Customer did not leave a comment.

Johanna Munoz 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Dennis 
Rating:
5.0

Customer did not leave a comment.

Michael Carden 
Rating:
5.0

The lady that owned the shop where I rented the truck was one of the nicest ladies I ever delt with

alan derflinger 
Rating:
5.0

Super helpful

THOMAS EDWARD DEVINE 
Rating:
5.0

Customer did not leave a comment.

Robert LeFrancois 
Rating:
5.0

Amazing customer service from this location and staff. Their internet was out due to the hurricane and the owner was on her phone with her family making sure everything could be done so we could make the move in a difficult time. Above and beyond to make things work for us. Thank you!

St Lukes Episcohpal Church 
Rating:
4.0

Customer did not leave a comment.

jerry phillips 
Rating:
5.0

Customer did not leave a comment.

John Lane 
Rating:
5.0

Customer did not leave a comment.

JAMES WEATHERSPOON 
Rating:
5.0

Customer did not leave a comment.

Michael Miller 
Rating:
5.0

Have the preferred trailer size available

Robert LeFrancois 
Rating:
4.0

Trailer was parked under a tree and had a bunch of leaves in it. Handwheel on trailer hitch was hard to operate due to a lack of lubricant. Everything else went smoothly.

Stephen Bronson 
Rating:
5.0

Customer did not leave a comment.

Ivey Robinson 
Rating:
2.0

To have some to give a proper equipment.

HECTOR QUEZADA 
Rating:
5.0

The first location that the Uhaul representative sent me to was supposed to open at 9:00 am, but at 9:40 I gave up and went to another, the second one I went to was great ! The lady was so nice and helpful! I would recommend her to everyone

Robert schiefelbein 
Rating:
5.0

Customer did not leave a comment.

Tracy Mort 
Rating:
5.0

Customer did not leave a comment.

Paul Livernois 
Rating:
5.0

Excellent experience. Gywn was friendly and took the time to make sure I had the location's best road worthy equipment for the long one way move. Everything was ready when promised. Although I don't have experience with the other Uhaul locations in Live Oak for comparison, I would definitely recommend Gywn's location to anyone.

Adam Jenkins 
Rating:
5.0

Customer did not leave a comment.

Scott Waldron 
Rating:
5.0

Customer did not leave a comment.

Alana Combs 
Rating:
5.0

Customer did not leave a comment.

Terry McCoy 
Rating:
5.0

Customer did not leave a comment.

Travis Smith 
Rating:
4.0

Customer did not leave a comment.

Michael Gordon 
Rating:
5.0

This truck had 97,000 miles on it when I rented it. The steering wheel when you turned it to the right or left and let go of it it would not come back the front end was all over the road. This truck should not even be in the fleet the right front tire had more wearing it in the left it was a job keeping it on the road. It smells like cigarette smoke. Quite honestly I would like a refund on that truck if I could get it or some compensation for having to drive at Grag.

David Bruni 
Rating:
5.0

Customer did not leave a comment.

Joseph Dukes 
Rating:
5.0

Gwyn Is one of the nicest people you will ever meet or deal with she makes renting a pleasure.

David Bruni 
Rating:
5.0

Service was excellent, no improvement needed.

Deborah Farmer 
Rating:
5.0

Customer did not leave a comment.

Stephan Forrester 
Rating:
5.0

Customer did not leave a comment.

Chadwick Jacobs 
Rating:
5.0

Customer did not leave a comment.

Jacques Perreault 
Rating:
5.0

Customer did not leave a comment.

Jacques Perreault 
Rating:
4.0

Place was closed

Jacques Perreault 
Rating:
5.0

Customer did not leave a comment.

Frances Simpson Simpson Jones 
Rating:
2.0

The signs on door are misleading.

Austin Roberts 
Rating:
5.0

Customer did not leave a comment.

Dana Sublett 
Rating:
3.0

Customer did not leave a comment.

MICHAEL DARBY 
Rating:
5.0

Make sure and verify that truck alignment is up to date.

Juan Sala 
Rating:
5.0

Customer did not leave a comment.

Logan Collins 
Rating:
5.0

Gwyn is amazing! Her staff is also friendly, professional and kind. Gwyn was quick, detailed and accurate in addition to her friendliness. We had rented from her before and she remembered us. Will go back for any future needs - highly recommend others do as well.

Rob Davis 
Rating:
5.0

Customer did not leave a comment.

Sherri Spicer 
Rating:
5.0

Customer did not leave a comment.

Bruce Henson 
Rating:
2.0

Customer did not leave a comment.

Tracie Bryan 
Rating:
5.0

Customer did not leave a comment.

David Wenz 
Rating:
5.0

The on line drop off is very hard to do

Roberta Briel 
Rating:
5.0

Customer did not leave a comment.

Levoy Shrader 
Rating:
5.0

Customer did not leave a comment.

Erich Schmunk III 
Rating:
5.0

Customer did not leave a comment.

Ray Rivera 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Tabur 
Rating:
4.0

I have rented from Gwen several times and always had a good experience.

JIMMY DEAS 
Rating:
5.0

Customer did not leave a comment.

Ernest Pell 
Rating:
5.0

A little bump at the start but the team worked it out and got me om the road and moving.

paul sajovic 
Rating:
5.0

Gwyn is a very nice lady to do business with. She definately cares about the quality of the truck she rented us. We will be back again if need be. Thanks Gwyn.!!!

MARK HAMER 
Rating:
5.0

This location had everything I asked for ready to go. Thank you again

Steven Browning 
Rating:
5.0

Customer did not leave a comment.

Evelyn Rosado 
Rating:
5.0

Customer did not leave a comment.

Cody Carlton 
Rating:
5.0

Customer did not leave a comment.

Belinda Laffoon 
Rating:
3.0

There was less gas in it than what the location said there was going to be

Alex Green 
Rating:
5.0

No way to improve. Miss Gwyn is the best in her business.

Tim Faulkner 
Rating:
2.0

They forgot to put in an appliance dolly and I forgot to grab it when I left. So I had to haul my appliances on a separate day. They also park 2 of their UHauls behind massive curbs that you have to pull over. If you reverse you’ll slide down a pretty steep hill.

Michael Lassabe 
Rating:
5.0

My only request would be to print the gas-gauge re-fill meter on a larger page, maybe its own page, so the tiny numbers of how many gallons to add is easier (more BLATANT) to read. We definitely overfilled the tank to be on the safe side because first we didn't see the line of suggested gallons to add, and then when we did see it, we had trouble reading the tiny print under the little picture-meter.

Mandy Elliott 
Rating:
5.0

Everything was perfect!

Frank Miller 
Rating:
1.0

Customer did not leave a comment.

Andrea Reed 
Rating:
5.0

Excellent!

Terrance Dukes 
Rating:
5.0

PERFECT MOVE. GREAT SERVICE.

CHRIS THOMAS 
Rating:
5.0

Customer did not leave a comment.

Christina Fullard 
Rating:
5.0

Customer did not leave a comment.

CHERYL WILLCOX 
Rating:
5.0

Customer did not leave a comment.

Winslow Fredriksson 
Rating:
5.0

Customer did not leave a comment.

larry VILLAFANE 
Rating:
5.0

Nrs.Gwen was very helpful on checking my trailer in.

ARTHUR DAVIS 
Rating:
5.0

Customer did not leave a comment.

Charlie Glover 
Rating:
3.0

Customer did not leave a comment.

JEFF KIM 
Rating:
5.0

Easy accessibility and was in and out.

Lance Bolena 
Rating:
5.0

I was under my estimated mileage and was charged the full amount

Kenneth Setty 
Rating:
5.0

Customer did not leave a comment.

Brian Glisson 
Rating:
5.0

Customer did not leave a comment.

Jeremy Pittman 
Rating:
5.0

Customer did not leave a comment.

joel ramirez 
Rating:
5.0

Customer did not leave a comment.

KALPEN PATEL 
Rating:
2.0

Customer did not leave a comment.

John Dill 
Rating:
5.0

Customer did not leave a comment.

Cathryn Sabrin 
Rating:
5.0

Customer did not leave a comment.

Chris Trovato 
Rating:
2.0

Was over charged at this location will never use it again

Earle Tokarske 
Rating:
5.0

Customer did not leave a comment.

KIM SOLANO 
No reviews have been submitted for this location.

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