Comentarios del cliente para Gulf Express

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Gulf Express

Grado total:

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Stephanie B. en

Grado:

El cliente no dejó un comentario.

shanikqua D. en

Grado:

I filled the gas to the amount it was supposed to be returned at, i was still charged for a few gallons of gas.

Grisel L. en

Grado:

El cliente no dejó un comentario.

petrina K. en

Grado:

El cliente no dejó un comentario.

Marc C. en

Grado:

When I received my receipt, I was dumbfounded to see a charge of $12.00 for fuel? When I returned the vehicle the fuel gauge was at half full as it was when I picked it up. The gauge did not move during the time I used the vehicle, but I did put one gallon of gas into the vehicle as I thought I must have used some fuel. When I returned the vehicle, the fuel gauge was at 1/2 as it was when I picked it up. It as not between 3/8 & 1/2 stated on my receipt. Thinking of the 7 miles that I used during renting the vehicle & a charge of $12.00, that would mean the vehicle makes 2.33 MPG. Does that make any sense to you whatsoever? I am very upset with the fuel charge of $12.00 & want it to be returned as a credit to my credit card. What you are implying is not true & I would like it corrected, please. Thank you, Marc Champigny

Stephen B. en

Grado:

The young man in the service station was obliging and helpful.

JEANETTE A. en

Grado:

The online process was easy and through.

kyle P. en

Grado:

El cliente no dejó un comentario.

Ryan L. en

Grado:

El cliente no dejó un comentario.

Joel C. en

Grado:

Move my stuff for free. Ha! Seriously though, Great truck. Perfect location. Thanks.

Kristan D. en

Grado:

It was very convenient and all, but I didn't like having to talk to a stranger on someone else's cell phone to set this up. It was super unprofessional and uncomfortable. If i didn't NEED to move I would have left.

Dave A. en

Grado:

Don't go to this for a rental. Rude 20yo kid. Brought the key back to him then he tells me to take a pic of the mileage so I do. Then he asks again, to pic of the gas indicator. I told him it was way past full. He wanted a picture of it anyway. That's not my job it's his. I took a pic of the mileage for myself before I rented it. NEVER AGAIN WILL I RENT FROM THERE. It's easier to rent from the N. SMITHFIELD location. They are courteous and helpful unlike Gulf Express on Park Ave Woonsocket RI.

James E. en

Grado:

El cliente no dejó un comentario.

Dennis G. en

Grado:

El cliente no dejó un comentario.

Tanya M. en

Grado:

El cliente no dejó un comentario.

Caitlin R. en

Grado:

El cliente no dejó un comentario.

Michael G. en

Grado:

I set up a truck renal on line with no issues. When I got there to pick it up I was unable to rent a truck. So I called and got through right away. Turned out I helped a couple move last September. Neither 1 of them had a license and they paid cash. They owed $7.60, UHaul had no information on them Just my license cause I drove the truck. So they flagged my license. Should have came up when I set it up on the computer Not when I go to pick the truck up and foil my plans and set me back an hour and a half. I paid the $7.60 and rented the truck an hour and a half later. Truck only had 1/4 tank of gas when I picked it up. The guy said that's ok just return with the same and take pic. So I did actually it was returned with a little more gas. I went over 10 miles. I rented a 10ft truck. Estimated 30 miles I went 40 miles. I Paid $66 originally at $1.09/mile I should have been charged an additional $11. Instead I was charged an additional $77. When that cleared both charges combined on my bank records to show 1 charge for $143.70 and I got charged a 3rd time for $77 again. Now it showed 2 charges, 1 for $143 that cleared, and 1 for $77 that was pending totaling over $220. At this point I've racked up 2 $35 charges from my bank for insufficient funds. I had to borrow money to prevent any more $35 insufficient funds charges hitting my account. At this point what should have cost me $77 has cost me around $300 and I'm completely broke and stressed, I can't get UHaul on the phone. When I called Saturday when I couldn't pick up the truck I was able to get through right away. I tried numerous times to call for 3 days and sat on hold over a half hour every time. Like my phone number was flagged cause you know you screwed me and you wouldn't put my calls through. So when I called from my cars bluetooth and left work drove to my old house, got some final things call on hold the entire time. Then I decided to go to my mothers and call from her phone to see if I could get through from a different line. The call was finally answer the moment I pulled in her driveway, about an hour waiting for someone to pick up. I explained what happened and your rep was astounded at what happened to me. She looked it up and told me that I was charged for 5 gallons of gas and $30 to put it in, it was $50 something maybe $60, it was less than $77. she said maybe there were charges from my bank or something bringing it to $77 when it hit my account. I told her I questioned the gas when I picked it up, I took a pic of the dash and returned it clean and a little more gas. So far she was able to reverse the $77 pending charge and cancelled that one. And I'm supposed to be getting a refund for what ever $50 or $60 BS they charged me for and a phone call from a supervisor. I have Not gotten a phone call and there is no refund on my account. UHaul owes me $70 in bank fees they caused. the supervisor is supposed to have the authority to do that. And what about all the aggravation this has

Kyle T. en

Grado:

El cliente no dejó un comentario.

Michael K. en

Grado:

El cliente no dejó un comentario.

mukesh P. en

Grado:

The manager at the location was tewlly nice. She helped me get the rental truck on time and provided nice customer service.

Kate B N. en

Grado:

El cliente no dejó un comentario.

Renee G. en

Grado:

Have the tank full. It was inconvenient to have to fill it up when I picked it up. I filled it up and returned it with over half a tank. I also did the express check in the day before and it took about an hour to get the truck.

Samba C. en

Grado:

El cliente no dejó un comentario.

Dennis R. en

Grado:

El cliente no dejó un comentario.

James W. en

Grado:

El cliente no dejó un comentario.

Linda K. en

Grado:

I rented a uhaul and only drove 36 miles i was charged for 88 miles even when the records showed different I have still not received my mo way back the owner of the place was rude and argued with me with my miles I would never send anyone there or go there again

Carolyn M. en

Grado:

I got there and the guy inside didn’t even come out to check the truck had me mark the mileage! I was pretty insulted by his lack of professionalism.

Anthony G. en

Grado:

El cliente no dejó un comentario.

victoria B. en

Grado:

El cliente no dejó un comentario.

Marylin L. en

Grado:

El cliente no dejó un comentario.

Rowdy T. en

Grado:

El cliente no dejó un comentario.