Comentarios del cliente para Guild Ventures

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Guild Ventures

Grado total:

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Kristen S. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

When we got there the guy was asleep on the couch... he set things up and didnt do it anywhere near correctly which when it got it home the wire snapped which we had to rewire and then it broke the front of my car. No one seemed to care.

Jose P. en

Grado:

El cliente no dejó un comentario.

Tiffany R. en

Grado:

There was trash left in the back of the truck provided for me. It had a very strong smell as if it had been left in the back of the truck for a while. Moving the bag of trash there were maggots underneath the bag. I took it upon myself to clean the back of the truck so I could start my moving process. However, the vehicle should have been cleaned upon renting it to me. Very dissappointed.

Crystal B. en

Grado:

El cliente no dejó un comentario.

Natasha D. en

Grado:

Easy to find. Easy to park. Great lighting and overall very clean. Love this uhaul stop.

Anitra D. en

Grado:

El cliente no dejó un comentario.

Lawannah W. en

Grado:

Very helpful and courteous!

Mark M. en

Grado:

Improve signage identifying location since it’s a relatively small location. The guys that helped me there were super. Definitely had their act together. In and without a question!

EDWARD E. en

Grado:

My rental was unavailable at my original locationbut the second location didn’t have the truck either. The manager at the Greenbrier location was good and found it at another location. The online reservation system needs to do a better job scheduling

Donald P. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

Justin was very effective and efficient

Donna P. en

Grado:

Very friendly and quick pickup time. Great customer service. Thank you, Donna Pruitt

MERRETTE B. en

Grado:

El cliente no dejó un comentario.

Joseph L. en

Grado:

Very disorganized. Poor customer service, incredibly messy process. Took over an hour to finally secure a vehicle. Unlikely to use UHaul again.

Jeremy V. en

Grado:

Easy and fast

Natasha T. en

Grado:

El cliente no dejó un comentario.

Daretta T. en

Grado:

Everything was good. No complaints at all

Bryant M. en

Grado:

El cliente no dejó un comentario.

Jason L. en

Grado:

El cliente no dejó un comentario.

Jonathan C. en

Grado:

El cliente no dejó un comentario.

Jeffrey C. en

Grado:

I requested a pick up at Churchland Movers. Upon arriving and waiting approximately 1 hour I was informed that they did not have the tow dolly I reserved. I had to drive to Newport News to pick up the dolly when I live 2 miles from Churchland Movers. Why does your website include a pick up location field when you can’t even get one to the city I requested a pick up in. This is the 3rd time in one year that this has happened. NO CUSTOMER SERVICE AT ALL!!

Brett E. en

Grado:

El cliente no dejó un comentario.

TERRY V. en

Grado:

El cliente no dejó un comentario.

Robert F. en

Grado:

El cliente no dejó un comentario.

Douglas E. en

Grado:

The final bill came out higher than expected. The mileage fee adds up pretty quickly. An alternate rental option may have been less expensive, but U-haul caught my attention by $20/day rental teaser rate.

chandler C. en

Grado:

El cliente no dejó un comentario.

stephanie B. en

Grado:

It seemed that the person checking us wasn't exactly sure what he was doing. He sent us out with the wrong mileage on the truck which then complicated the length of time it took to return the truck at the next location. We also had to pick up the truck from a different location than the one that we booked it with. The equipment was good and the person sending us out was pleasant despite the error of the mileage..

COREY J. en

Grado:

Better location

Barry P. en

Grado:

El cliente no dejó un comentario.

Rosamund M. en

Grado:

The truck was clean, but the auto transport wasn't. As a result, the charges for the trailer had to be refunded and we had to drive both truck and my SUV separately. This resulted in not being able to split the 24 hours drive. Unfortunately, they were no other trailers available. I was not a happy customer.

Deron B. en

Grado:

El cliente no dejó un comentario.