Comentarios del cliente para Guardian Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Guardian Self Storage

Grado total:

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Rachele B.
Grado:

The representative that took my reservation messed up the entire reservation. They reserved it for the incorrect date and truck. And gave me the incorrect rate and things didn't go smoothly and I'm very disappointed as this was the first time using uhaul and will not be doing that again. Also, we filled the truck up with gas to what we were given when we got the truck, and was then changed a gas surcharge. Not happy at all. Would like a phone call and possibly a partial refund for all the troubles this has caused. Moving is stressful enough and then this just adds to the stress. Not happy

mark P.
Grado:

El cliente no dejó un comentario.

eric L.
Grado:

Nothing, great experience, smooth, and the guy I dealt with was so friendly. Thank you!

Mitchell K.
Grado:

El cliente no dejó un comentario.

David C.
Grado:

El cliente no dejó un comentario.

Tim V.
Grado:

Easy and convenient to our needs.

Robert M.
Grado:

El cliente no dejó un comentario.

Priscilla C.
Grado:

More truck sizes. I had to rent/pay for a 20' truck because a smaller one was not available.

Michael A.
Grado:

El cliente no dejó un comentario.

john P.
Grado:

El cliente no dejó un comentario.

Fabio F.
Grado:

Had to deal with the owner or manager of the facility, call me wondering where I was , since my appointment was at 1130 and I was running late , he said that I had to go back at 1pm since he close and go run errands. When I got there he was in such bad mood that was not even funny dealing with him, I had few questions that was answer yes or no, that's it, I wanted to drop off in different location, he said he was done and nothing that he could do. I was very disappoint with his attitude.

Francis C.
Grado:

El cliente no dejó un comentario.

Andrew L.
Grado:

The truck was out front and ready to go when I got to the location. Quick in-and-out transaction.

ANNE B.
Grado:

El cliente no dejó un comentario.

Mai N.
Grado:

The gentlemen was very nice and kept his place clean and was so helpful every step. Great place will be going back.

Dan M.
Grado:

The two gentlemen I had to deal with were very professional and very helpful...so at this location Nothing its perfect

Margaret O.
Grado:

El cliente no dejó un comentario.

Stephen H.
Grado:

El cliente no dejó un comentario.

Pamela B.
Grado:

El cliente no dejó un comentario.

Lisa C.
Grado:

Patrick was great, very flexible and helpful. He worked with me and even helped out early when the online system gave me some issues. Highly recommend - he should be training other location managers on customer service!

Michael M.
Grado:

El cliente no dejó un comentario.

mario P.
Grado:

El cliente no dejó un comentario.

janine M.
Grado:

Rick at the Foxboro location is excellent. Great customer service skills and would definitely use this location again.

Mark D.
Grado:

El cliente no dejó un comentario.

Deborah B.
Grado:

El cliente no dejó un comentario.

Richard D.
Grado:

El cliente no dejó un comentario.

Christopher C.
Grado:

El cliente no dejó un comentario.

donna D.
Grado:

El cliente no dejó un comentario.

Steve B.
Grado:

El cliente no dejó un comentario.

Marcia M.
Grado:

Rick was very helpful and made everything easy.

espen M.
Grado:

El cliente no dejó un comentario.

Harriet N.
Grado:

It's all good

Alexander M.
Grado:

Patrick was very personable & helpful- my only issue with my rental experience was trying to return the truck with the mobile web interface. I had a devil of a time trying to get the site to accept my GPS location, and it flat out refused to accept my photo. The truck was great. Web interface? D- work. Anybody renting just make sure you get it back during business hours.

Eleanor R.
Grado:

Quick and easy thanks

Steve M.
Grado:

El cliente no dejó un comentario.

Joseph H.
Grado:

Great service and I really appreciate the availability of the equipment at a moment's notice!

Leslie C.
Grado:

Terrific

mike O.
Grado:

El cliente no dejó un comentario.

wadea A.
Grado:

El cliente no dejó un comentario.

Albino M.
Grado:

Good Job!!

ronald K.
Grado:

This location is a very easy-in, easy-out rental facility and the staff are always very courteous and efficient.

LINDA S.
Grado:

Awesome, friendly service! I would definitely go there again!

Peter Q.
Grado:

??

John A.
Grado:

El cliente no dejó un comentario.

William R.
Grado:

Very personable and efficient. Definitely customer oriented.

Nelson A.
Grado:

Just keep doing what you been doing, I think it's great.

Rachel B.
Grado:

El cliente no dejó un comentario.

David F.
Grado:

Worked out great for us,,, thank you very much

Arthur Y.
Grado:

I was easy and took 5 minutes to rent a truck.

Ronald L.
Grado:

El cliente no dejó un comentario.

Marilyn B.
Grado:

Everything was great. Staff was friendly and helpful

Deepak N.
Grado:

My odometer reading was incorrect which resulted in trouble while dropping the vehicle

John H.
Grado:

Selected UHaul for cargo van rental based on cost and importantly, facility was open for Sunday rental. Vehicle return process after-hours was simple and efficient.

michael F.
Grado:

Great crew working there, those guys are the best, know the vehicles well and make it an easy and pleasant experience!

Matthew G.
Grado:

El cliente no dejó un comentario.

Rupesh B.
Grado:

El cliente no dejó un comentario.

Joseph D.
Grado:

They contacted me to see what time I thought I might be returning the truck. They wanted to make sure I had the code for the gate and where to park. It was very nice of them to be proactive.

Michael K.
Grado:

I am completely satisfied with the Foxboro rental place, the people who work their and their customer service. Thank you.

Cecilia S.
Grado:

The inside of the truck had not been swept/vacuumed. There were cat or dog hairs and lots of dirt/grit on the floor. This is not the first time I rented from this location. In the past, the truck had been quite clean.

Harriet N.
Grado:

None

Mike B.
Grado:

The only negative comment for both Foxboro and Franklin would be they should wipe down the interior before sending out to a customer. I have rented 6 times over the last few months and have to use wipes to clean the disgusting dirt on the steering wheels, dashboards etc. I realize this is a quick turn operation yet a little TLC goes a long way. People have been great which is a tribute to the organization. Thank you for reading

linda R.
Grado:

El cliente no dejó un comentario.

Solveig O.
Grado:

The gentleman at the front dest who helped us was absolutely wonderful. He was so friendly and upbeat. He answered every question I had being the first time renting a U-Haul. Very happy with my experience and will deffinitly be coming to this location when I move in a couple months.

Don C.
Grado:

Very accommodating. Rental process was very quick and simple. Truck was clean and seemed well maintained. Second time using this location and will use again if needed.

Ron K.
Grado:

Richard was very helpful

carol Y.
Grado:

El cliente no dejó un comentario.

DEBBIE B.
Grado:

Pat and Rick are the best!!

Minhaj M.
Grado:

El cliente no dejó un comentario.

Justin H.
Grado:

El cliente no dejó un comentario.

Mark V.
Grado:

Excellent customer service with very efficient and streamlined pick-up process, clean, well maintained vehicle, and easy drop off after hours. I received my return confirmation email first thing the following morning. Couldn't have had a better experience! Gladly recommend this location to anyone. Thank you.

Kirk M.
Grado:

The person that greeted me at the office was extremely professional, explained all the charges and reviewed all of the safety features of the truck. Very pleasant experience.

Stephen M.
Grado:

Terrible. That should not be a pick up location. Driver of the tow truck was awesome and very helpful. Outside of that terrible.

Joe C.
Grado:

El cliente no dejó un comentario.

Jason B.
Grado:

El cliente no dejó un comentario.

EUGENE D.
Grado:

El cliente no dejó un comentario.

charles H.
Grado:

Super easy and the manager was very pleasant to work with.

Nicholas S.
Grado:

Outstanding staff members and very vibrant! Very positive attitudes and were a pleasure to do business with! Beast experience I have had in 15 years with over 2 dozen U-Haul experiences!!

Dennis S.
Grado:

El cliente no dejó un comentario.

John M.
Grado:

It was a drop off, however, the emails recieved after the fact were clear and efficient. Thanks. Great job overall.

Robert S.
Grado:

Great customer service

Robert C.
Grado:

El cliente no dejó un comentario.

Peter N.
Grado:

Great location, friendly staff

Michael C.
Grado:

El cliente no dejó un comentario.

Ronald L.
Grado:

El cliente no dejó un comentario.

Ericka M.
Grado:

El cliente no dejó un comentario.

David B.
Grado:

Excellent experience

Edward P.
Grado:

El cliente no dejó un comentario.

vanessa S.
Grado:

El cliente no dejó un comentario.

Brynne B.
Grado:

El cliente no dejó un comentario.

Evan D.
Grado:

The gentlemen was very polite and helpfully, i will be using this location again for sure.

michael F.
Grado:

Great crew at this location, they are on top of things and make it seamless process!

GLENN S.
Grado:

El cliente no dejó un comentario.

Robert G.
Grado:

El cliente no dejó un comentario.

Peter N.
Grado:

Great location!

Deborah M.
Grado:

El cliente no dejó un comentario.

John M.
Grado:

Drop off was very easy, gentleman there was very friendly and helpful.

Christine D.
Grado:

My experience was very pleasant. The gentleman that helped was nice and everything ran smooth! I would definitely return and definitely recommend this location to friends and family.

Michael G.
Grado:

El cliente no dejó un comentario.

Richard T.
Grado:

Nothing comes to mind , close and convenient for me

John R.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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