Comentarios de los clientes para Guardian Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Guardian Self Storage

Clasificación general:

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HAROLD A.
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When bringing the vehicle back I was not able to complete the return because your web site was not working. And no one would puck up my call to the 800 number. Poor customer service

cassie W.
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El cliente no dejó un comentario.

DESMOND C.
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I drop the truck off full of gas, which was over the limit in which i pick it up,, but they charged me $5.00 for extra mileage, which I'm not mad but they could of took that in consideration and made it equal value

emileo M.
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Great service every time..

Ryan B.
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Excellent staff, great experience.

pierribia P.
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El cliente no dejó un comentario.

Russell W.
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The space was a little small compared to others, but the service was excellent and more than made up for size. "Good things come in small packages" comes to mind! Thanks!

Joan W.
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Everything ran smoothly and the associates were friendly and very helpful/knowledgeable.

BARBARA K.
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Gentlemen was very nice and location was easy to find. Would recommend both locations to other renters. Awesome service!!!

VICTOR L.
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El cliente no dejó un comentario.

liz G.
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El cliente no dejó un comentario.

Charles S.
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El cliente no dejó un comentario.

John S.
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El cliente no dejó un comentario.

GUNTHER A.
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We received a call prior to us dropping off the unit and it was very much appreciated as they closed at 4 and we didn't know that and otherwise could have been stuck for more charges.

chris P.
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Process was easy

Terry K.
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El cliente no dejó un comentario.

bob M.
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I had a great experience. I rented 2 trucks for a move and Al, Pat and Rick were all great guys that were a pleasure to deal with!

bob M.
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I can't think of anything. The three guys I dealt with on the two occasions I rented a uhaul this week were great guys. Al, Pat and Rick all had great attitudes and were very congenial. Everything I needed was there. Nothing but good things to say.

Ron K.
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Great location and helpful staff. Easy in/out process

Michala R.
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El cliente no dejó un comentario.

BRADFORD P.
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El cliente no dejó un comentario.

ANDREW N.
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There was limited parking, we were lucky to find a spot for the drop off. Another person came in after us and had to park awkwardly. It was also hard to find the key drop off box.

John A.
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Let people change drop off location at any point or make sure you tell the customer the closest available. Keep a spare tire on your trailers, why waste 3 hours waiting for roadside

cynthia P.
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El cliente no dejó un comentario.

DARLENE G.
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El cliente no dejó un comentario.

Karen F.
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Everything went smooth easy and easy drop off

Edward C.
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El cliente no dejó un comentario.

John T.
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El cliente no dejó un comentario.

bart M.
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Truck rented sounds very unhealthy under light loads at road speed. Otherwise truck was clean and presentable.

reem O.
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El cliente no dejó un comentario.

Blake L.
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El cliente no dejó un comentario.

brian M.
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Quick, friendly service. Very easy to schedule pick up and return

wilmer M.
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El cliente no dejó un comentario.

RAMI R.
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Great friendly service

Stephen R.
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Code to open the gate did not work. No response when I called the number given

Vanessa P.
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El cliente no dejó un comentario.

Daniel P.
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Overall a great experience. Pickup was fast and friendly and after hours drop off was clear and easy.

Jamie L.
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El cliente no dejó un comentario.

Abdulmajeed S.
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Thank you for the manager of that branch, he was so friendly and helpful.

Reem O.
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El cliente no dejó un comentario.

James C.
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Richard was very helpful. Was happy with the rental and everything went very smoothly.

Robert J.
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El cliente no dejó un comentario.

john M.
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Patrick was extremely accommodating. A very nice gentleman. He went out of his way to call and make sure my reservation was correct - it wasn't. He helped me adjust it and was so pleasant to work with. Highly recommend this location

Mary Y.
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Please don't double-book your reservations. I initially scheduled my truck for 12:00 PM pick up, and a week later was called and told that wasn't possible and it would only be available at 4:00 PM. It luckily worked out, but make sure all the dates and times on the UHaul system are actually available. Thanks.

Steve B.
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El cliente no dejó un comentario.

Pattie O.
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El cliente no dejó un comentario.

Kathleen C.
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El cliente no dejó un comentario.

Ann R.
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El cliente no dejó un comentario.

GARY G.
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El cliente no dejó un comentario.

scott H.
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Kind of deceiving when you rent a van for the stated $19.95/day, put just under 100 miles on it and it costs over $100 (incl collision waiver)

DEBRA O.
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The truck was clean, though made some troublesome noises. Barely got to 60mph with your foot on the gas to the floor. Loud clanging when you put your foot on the gas. Needs new shocks, and tires def should be balanced. Otherwise...ok.

Douglas S.
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Pick up and drop off were quick and easy. Owner was very nice and accomodating.

Eileen R.
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Great location / easy access / lockbox is clearly marked / reps at office were very kind and respectful - great rental experience!

Lucia S.
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I'm very happy renting on this place. Very satisfied 👏👏

Henry D.
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El cliente no dejó un comentario.

Scott G.
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El cliente no dejó un comentario.

debbie F.
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Van was parked in a way that made it very difficult to get it out and onto Route 1. For the van parked on the end, maybe don't back it in so you can pull onto Route one without having to turn around first. There were other people picking up at the same time so there were a few cars in the lot and there wasn't much room.

Vincent S.
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El cliente no dejó un comentario.

Nils N.
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El cliente no dejó un comentario.

Michael C.
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Drop off key box was confusing as not what the picture showed at checkout. I dropped into a lockbox w/a key drop which I found out was not the right place when I called the next day. I would suggest labeling with night drop to avoid confusion for others. Other then that all else great. Thanks

Mark M.
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El cliente no dejó un comentario.

Monica G.
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El cliente no dejó un comentario.

peggy G.
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Just a great experience all around. Fast and efficient

KATHERINE H.
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El cliente no dejó un comentario.

julius O.
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El cliente no dejó un comentario.

Kenneth V.
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FAST & grate sevice from the first phone call ,pre reservations, pick up and drop off !!!!

clara Q.
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Very prompt service. The vehicle I rented was available, and in great condition.

Mark M.
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El cliente no dejó un comentario.

Jeff R.
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El cliente no dejó un comentario.

MARIANNE M.
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Patrick was great! Very efficient and friendly.

sean M.
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El cliente no dejó un comentario.

Carol S.
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The steps to obtain key was too time consuming. Wait time after a 10 min process to complete all steps on line then took an additional 5min waiting for the approval piece. I think the process needs some streamling. All the preorder information when making reservation should be ample.

steve D.
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its very important to be serviced by a pleasant person i was accommodated last minute which was great YES i will definitely deal with them again

Daniel N.
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El cliente no dejó un comentario.

Baolin L.
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El cliente no dejó un comentario.

maura R.
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El cliente no dejó un comentario.

scott S.
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Great overall experience! We will definitely rent from you again!

Patrick D.
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El cliente no dejó un comentario.

Todd C.
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The process was super easy and efficient

William L.
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El cliente no dejó un comentario.

Zachary B.
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El cliente no dejó un comentario.

John K.
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El cliente no dejó un comentario.

Crisandra G.
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The truck smelled like cigarette smoke. I am currently expecting, so I would have chosen a smoke free vehicle. Having the option to know if I was getting a smoking vs smoke free vehicle would have been helpful.

Andrew H.
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Drop off was easy.

Rita M.
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Not only will I recommend this U-Haul location to family and friends but its the only location I will go to from here on in. Thank You!

Robert B.
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El cliente no dejó un comentario.

gary P.
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Excellent experience all around 5 STARS!

STACEY N.
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Be up front w/ additional charges which could be incurred

Greig S.
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No issues with drop-off, but all I did was park and have the guy tell me he'd email me the receipt, so virtually no interaction there.

David C.
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Easy transaction, manager was great.

bob R.
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El cliente no dejó un comentario.

John M.
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Your website kept crashing, reporting low memory (have not had any issues with any other app or website), when trying to add pictures during the return process, very frustrating and not the first time this has happened. It took over 20mins for what should have been less than 5.

Costantino V.
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Small and doesn't look like they have much inventory but I made my reservation months ahead wgich is why I got what I needed at the location I wanted.

Donald K.
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Using the app made it easy

Casey S.
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El cliente no dejó un comentario.

Rachele B.
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The representative that took my reservation messed up the entire reservation. They reserved it for the incorrect date and truck. And gave me the incorrect rate and things didn't go smoothly and I'm very disappointed as this was the first time using uhaul and will not be doing that again. Also, we filled the truck up with gas to what we were given when we got the truck, and was then changed a gas surcharge. Not happy at all. Would like a phone call and possibly a partial refund for all the troubles this has caused. Moving is stressful enough and then this just adds to the stress. Not happy

mark P.
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El cliente no dejó un comentario.

eric L.
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Nothing, great experience, smooth, and the guy I dealt with was so friendly. Thank you!

Mitchell K.
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El cliente no dejó un comentario.

David C.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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