We reserved a dolly with the rental and there was no dolly. I had to run by Home Depot and buy one. There was nobodyâ€¦and I mean nobody at the location to ask about the dolly. All doors were locked. Also, the AC went out about 15 minutes into my trip. All I can say about that is â€œIt was hotâ€. I feel like I should get my money back for having to deal with such a negative experience.Scott B.
Customer Reviews for GTL Transportation
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It's a small place and hard to find with construction on the highway. Uhaul was more like a sideline at this outlet, which also leased big fancy buses. The trucks were parked in dirt and not washed. But the guy was helpful and very nice. The truck itself was in good shape with low mileage. Did the job just fine.Laurie J.
Customer did not leave a comment.JANIE MAE S.
There was no one at the facility during business hours. I had to pay for my uber driver to wait while I had to self checkout the uhaul. not a smooth process at all. Cost me $8 in wait fees for uber.Melissa B.
I was overcharged the Hispanic guy was nice. The chubby white man was a real asshole. I will never rent a U-Haul againbonny M.
Customer did not leave a comment.Elizabeth M.
Customer did not leave a comment.Sherri L.