Customer Reviews for Grub Grab N Go
(U-Haul Neighborhood Dealer)

295 reviews

1849 Marlton Pike E   Cherry Hill, NJ 08003

(856) 524-7199

Office Hours

  • Mon-Fri: 8 am–3 pm
  • Sat: 9 am–2 pm
  • Sun: 11 am–2 pm

Services at this Location:

Contact Us

(856) 524-7199

1849 Marlton Pike E
Cherry Hill, NJ 08003

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–3 pm
  • Sat: 9 am–2 pm
  • Sun: 11 am–2 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
2.0

I asked for counter pick up when I get to the location everything was done thru the app witch was a nightmare there was a sign on the location door to call he doesn’t answer the phone this process literally added 45 more min to my haul such a inconvenient process and I’m still waiting for my receipt I picked the truck up at 845am and had it back at 11:30 still waiting will never use this UhAul location again wish I could at least get a credit or something I use uhaul a lot as I’m sure you see from my account with you

chris demitri 
Rating:
2.0

I put my reservation in online however upon getting to the location and opening the app, there was no apparent way to actually "check-in" or obtain the key without going inside. The gentleman at the counter assisted me by checking me in manually but when I went to return the van the shop was closed and I had to process the return using the QR code. The experience was rather fragmented and I don't understand why the whole thing couldn't be done easily on the app. if it's online via the app then I should be able to do that completely not just partially.

Justin Redeker 
Rating:
5.0

Customer did not leave a comment.

Joycelyn Chambers 
Rating:
1.0

Charged me $50 for not folding a blanket

Philip DAngelo 
Rating:
5.0

Customer did not leave a comment.

Robert Saracen 
Rating:
5.0

Customer did not leave a comment.

Chang Park 
Rating:
5.0

Customer did not leave a comment.

Geard Ferracane 
Rating:
1.0

An Absolute nightmare picking up this truck. The truck was not at the fuel level that was stated and when asked about it was told to just take a picture of it. When we asked to fill up the truck as properly stated on the contract, he said, "I don't have to rent you the truck at all" then proceeded to call us A**holes. Meanwhile, the entire side of his face was black and blue as it he had already been in another confrontation. What a poor contact person to have to deal with for this transaction and I can promise, I will never use this location again. He shoudl most definitely be fired for the manner in which he handled our rental. The most unprofessional person ever

Caroline Donnelly 
Rating:
5.0

Customer did not leave a comment.

Bruce Copp 
Rating:
3.0

Customer did not leave a comment.

Shima Talehy Moineddin 
Rating:
5.0

Nothing, all aspects of the rental exceeded my expectations.

Mark Gray 
Rating:
4.0

Don’t forget to take off my fuel charge of $24.75, John from haul called you on Monday to take it off…

david borda 
Rating:
5.0

Customer did not leave a comment.

Richard Plotkin 
Rating:
1.0

The website should be kept current. I originally booked a cargo van at Breenan Gas in Vincentown, NJ. I took a Urber ($39.00) to pick up the van, but upon arriving I was informed that they do not have any vans. The owner was kind enough to call Uhaul to locate a van, which was found in Cherry Hill. I took another Urber ($48.00) to the second location and saw a van onsite. Only to be told the he doesn't know why Uhaul sent me there as he does not have any vans available. When I questioned him about the one in the parking lot, he informed me that it was reserved and the customer was already 30 minutes late picking it up. He did not offer to locate a van elsewhere. After a few minutes of me complaining he call the reserving customer and left a voicemail then prepared the contract for me. The entire time he was rude enough that I had to remind myself to remain peaceful to complete the transaction. I have never had such a disrespectful experience and will avoid Uhaul at any cost as well as notify my family and friends.

Carl Jones 
Rating:
3.0

Customer did not leave a comment.

Sheryl Murphy 
Rating:
4.0

Customer did not leave a comment.

Thomas Cahill 
Rating:
3.0

Online system needs work. I waited 2 hours after my reservation because the system was not working. No one on site at location to assist me.

NICOLE RAINEY 
Rating:
5.0

Customer did not leave a comment.

KEN GOLDBERG 
Rating:
5.0

Forgot about tolls would be nice to have a reminder in the trucks to take out cash at the ATM at this location.

Shaw Levin 
Rating:
5.0

Customer did not leave a comment.

Esther Acheampong 
Rating:
5.0

Customer did not leave a comment.

Richard Perr 
Rating:
5.0

Returned the truck through the App. The App kept giving me an error that the picture would not compress (I've had this error about half the times I have used the app to return equipment) so I just had to verify the milage and gas level. I appreciated the gas attendant asking if I would like to wait inside for my ride since it was raining and cold.

John Morris 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Jaquay 
Rating:
5.0

Customer did not leave a comment.

paul bennett 
Rating:
5.0

Service was great thank you

William Bolderman 
Rating:
3.0

The owner or person who assisted me was very nice and helpful but the truck itself might need some engine work. The brakes were a little scary, and the engine is very loud when it starts. The steering wheel is also not strait you have to hold it like 1/4 of an angle to the left to actually be strait in the lane.

Jessica Day 
Rating:
4.0

Van was dirty, both inside and outside.

Alan Feldman 
Rating:
2.0

This Rental was mishandled from beginning to end by Uhaul and I got stuck with a smelly unusable van that was forced upon me 2.5 hours late. Complete fraud by uhaul. When I was dropping it off, a completely drunk woman and her mentally handicap son were harassing me as I went thru return procedure.

Christopher Dale 
Rating:
4.0

It takes 2 times coming the store to have a agreement of rental truck.

HOI DO 
Rating:
3.0

Drop off. No personnel there. Had difficulty with the internet and couldn't complete the drop off paperwork. After several minutes we gave up. When I got home I called customer service and Gisselle helped me finish the paperwork.

Michelle Utz 
Rating:
5.0

Customer did not leave a comment.

jonathan maldonado 
Rating:
5.0

Easy to work with and quick in and out.

John Clifford 
Rating:
3.0

Owner of location pulled the truck up for me and when I got inside I immediately saw that the dashboard indicated that both the right and left rear tires needed air. I believe that’s something the owner should have tended to before releasing the truck to me. There was also an unexpected $15 charge on my final invoice that I was not informed about.

Jes Scott 
Rating:
5.0

Customer did not leave a comment.

robert firster 
Rating:
3.0

Customer did not leave a comment.

Victoria Rizzo 
Rating:
5.0

Customer did not leave a comment.

Senthil Palaniyandi 
Rating:
1.0

Got dropped at location and found correct truck 10' truck. The incorrect key was left in the lockbox. It was after hours for Uhaul, and the gas station attendant did not have access to anything or know anything. Called Uhaul and got a rep who determined the key that was left was for the 15' truck. That was blocked in by others we didn't have keys to, and we didn't want that big of a truck anyway. Was given the code to another lockbox and was able to gain access to a van. Instead of just driving one way to our destination, we now had to drive to Maryland and back because vans have to be returned to the same location-more miles, more money. When returning van, the gas tank was on 1/2 full so we added $10 at Grub Grab N Go location to get it to the right amount (should have been well over). The gas station attendant said he would take care of everything. Unfortunately, we listened and got scammed as it was logged in as even less than 1/2 full and we owed more for gas. Terrible experience from start to finish.

James Orefice 
Rating:
3.0

Increasing the price per mile from .99 in 2021 to 1.99 in 2023 is excessive.

Eugenia Mirica 
Rating:
1.0

The charges on this receipt are incorrect. The place added and extra 27 miles and said that I didn't put gas in the van, which I did. I was overcharged for milage $34.83 and gas $27.50 equaling= $62.33 That is absolutely ridiculous considering I only drove 20 miles!!!!!

Eugene Catanzaro 
Rating:
3.0

Customer did not leave a comment.

Brian Leatherwood 
Rating:
3.0

Took three tries to get acceptable vehicle. First one had screw in tire, second one had headlight out. The only saving grace was the clerk, Anthony. He was very nice and helpful. Had it not been for him and his customer service I would have cancelled order and went to another rental company. My issue is I’m not convinced the site owner properly inspects his vehicles prior to renting.

William Ackerman 
Rating:
5.0

Repair UHaul before renting to next customer. Customer Service never followed up with me regarding issue/injury due to poorly maintained equipment.

Alexandra Bossi 
Rating:
5.0

Customer did not leave a comment.

Harry Bach 
Rating:
3.0

Customer did not leave a comment.

Megan Jester 
Rating:
5.0

Great Customer Service

Susan Smith 
Rating:
5.0

We need a receipt. The location was closed when I dropped off the vehicle a day early. I went back the next day and the location was still closed. I still have not received the receipt. Please sent a receipt to seathroughthewood@gmail.com

David Oppenheim 
Rating:
5.0

Have the gas station open

Joseph Rivera 
Rating:
5.0

Customer did not leave a comment.

michael zeitz 
Rating:
5.0

Customer did not leave a comment.

Steven Folbaum 
Rating:
5.0

Customer did not leave a comment.

Terrell Watkins 
Rating:
4.0

Customer did not leave a comment.

Ryan Knight 
Rating:
5.0

John was very helpful and was solution oriented when I found myself running late for pick up. A+ experience!

Darlena Ward 
Rating:
5.0

Customer did not leave a comment.

Michael Valentine 
Rating:
3.0

Open a franchise in Marlton, NJ

Dan Allen 
Rating:
1.0

Was charged for 2 extra gallons of gas even though I made sure to refill the tank to the exact spot it was at when I picked the truck up initially. I have pictures. Also was charged for 7 extra miles that I did not drive. I have pictures of that as well. And was charged $14 for vehicle protection coverage even though I did not select that option when reserving online prior to pick up. I will be contacting corporate to complain and get my money back.

Brandon Wons 
Rating:
5.0

Customer did not leave a comment.

Sharon Cohen 
Rating:
3.0

Customer did not leave a comment.

Carl Cravens 
Rating:
5.0

Customer did not leave a comment.

CAMILO GARCIA 
Rating:
5.0

Customer did not leave a comment.

kymberly felip 
Rating:
1.0

The vehicle was fine. The person who rented the vehicle was rude, unprofessional and clearly has subconscious racism within him. He was nasty from the onset, and kept pushing me to get the insurance. When I told him I wouldn’t drive it far enough to warrant it he responded “well make sure you bring $75000 in here if something happens.” And then he went on to say very rude comments afterwards and asked for several contacts. I’ve rented several times from Uhaul and I have never had to provide several additional contacts to get the rental. Perhaps it is a new policy I don’t know, but the manner that you deliver information matters. I deserve the same professionalism provided to white customers. Upon drop off I was asked very nastily “did you put gas in it?” And “it doesn’t ride on fumes”. With all due respect, I have never returned a uhaul without adequate gas. This experience was horrible. Never again. Never. Like i told the nasty man, I’m a professional and my black skin doesn’t make me a criminal. horrible experience!

Katina Chase 
Rating:
5.0

Everything was perfect

lisa grenier 
Rating:
5.0

John was great

John Vincent 
Rating:
5.0

Very convenient to have services at my local gas station. Attendant was very helpful and quick. UHaul was very easy return process.

margart erdman 
Rating:
5.0

Customer did not leave a comment.

Nicholas Brown 
Rating:
2.0

Had to travel further to pickup, only 1/2 tank of gas - I’m out $63.00 to fill & didn’t use much 63 miles.

john deluca 
Rating:
1.0

Don’t charge $14 insurance and no one agreed or asked to get it. It took over a hour to get the truck owner was on a online class the whole time

loida delos 
Rating:
5.0

Customer did not leave a comment.

Daniel Kurtzman 
Rating:
5.0

Customer did not leave a comment.

Aubrie Ernst 
Rating:
5.0

Great service

Roy Rodriguez 
Rating:
5.0

John was very helpful and made the rental experience easy and efficient.

James Johnson 
Rating:
5.0

Customer did not leave a comment.

JOHN GIBLIN 
Rating:
5.0

Easy to work with, friendly and knowledgeable.

Greg Ferro 
Rating:
4.0

Customer did not leave a comment.

JILLIAN WEINSTEINSWOPE 
Rating:
5.0

Customer did not leave a comment.

Mynor Rivera 
Rating:
5.0

Customer did not leave a comment.

loretta gaughan 
Rating:
3.0

The place of pick was not on the same place as its show in the bigging had to drive around the corner to get to the truck

Amit Schilgi 
Rating:
5.0

Customer did not leave a comment.

Thomas Therrien 
Rating:
3.0

over charged

john Rechner 
Rating:
5.0

Very easy to rent and return.

AMANDA MARTIN 
Rating:
5.0

Customer did not leave a comment.

pauline horn 
Rating:
1.0

I was charged for furniture pads but I never received them. There was no person there for me to speak to. Terrible experience

ASHLEY SHEPLY 
Rating:
5.0

Easy pick up.

Robert Andrey 
Rating:
5.0

Customer did not leave a comment.

Cosmo carbone 
Rating:
5.0

Easy. Help available.

theresia oconnor 
Rating:
5.0

Great customer service! The GMC Van is super smooth and easy to drive. Very clean as well. Will definitely use this location for future need. Thank you.

FREDERICK MARTIN 
Rating:
4.0

Very easy and helpful. I sent an email about tolls that I went through that were ‘mail only’. I don’t want any late charges or fees - just straight pay - should be about $40. I want to be able to rent again without this being an issue. Thanks!

John Brandt 
Rating:
3.0

No walk around or inspection or review of truck features.

Howard Schlesinger 
Rating:
5.0

Customer did not leave a comment.

Yaron Shanas 
Rating:
1.0

I believe this location is scamming custmers. I rented a van to go about 5 miles to an apartment, stayed there and worked and returned the van hours before expected. Original estimate was $70. Email bill I received yesterday is $235+. I visited the location and he just said that's the mileage. Someone must have driven the van after me. I am disputing this charge with my bank/credit card company.

Maryann Timko 
Rating:
5.0

Managers did everything perfect . Great experience.

jon klamo 
Rating:
3.0

Your mobile app did not work - to pick up van. Tried with multiple phones. Your location agent was not on site although the store hours said they would be open. However, the agent was available by phone and was able to provide info to access the van over phone. I appreciate his assistance in getting me on the road.

Michael Lippert 
Rating:
5.0

Customer did not leave a comment.

Mei Pang 
Rating:
5.0

Customer did not leave a comment.

Nicholas Guiliano 
Rating:
1.0

Truck was stuck behind other trucks and had to wait 45 minutes to get it out. Messed my schedule up. Would like a refund or discount at least

Nicholas Ruch 
Rating:
4.0

Customer did not leave a comment.

Clayton Ebling 
Rating:
2.0

Website is difficult and slow.

Gordon Beyerle 
Rating:
5.0

Customer did not leave a comment.

marina cook 
Rating:
3.0

They were closed on a Tuesday when they were supposed to be open. I had no opportunity to speak with them so I just parked wherever there was a spot.

Paul Leifer 
Rating:
3.0

Be sure to clean trucks/vans in between customers. Van I rented was filthy. Seats were covered in crumbs and animal hair. Steering wheel was sticky. Windows were gross. Cargo area was so dirty someone wrote in dirt.

Marie Manley 
Rating:
4.0

All good!

Arthur Brennan 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top