Absolutely helpful and kind lady running the place She was pleasant and enjoyable to deal withðŸŽ‰ðŸŽ‰JUDITH S.
Customer Reviews for Grove Motel
(Distribuidor de U-Haul del vecindario)
Lake Wales, FL 33853
Services at this Location:
- Lun. - sáb.: 8 a. m. - 7 p. m.
- Dom.: 8 a. m. - 1 p. m.
- 5/15/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JAMES W.
El cliente no dejó un comentario.DAMON N.
El cliente no dejó un comentario.Maria P.
El cliente no dejó un comentario.Terri S.
El cliente no dejó un comentario.Tobin S.
El cliente no dejó un comentario.Erich H.
El cliente no dejó un comentario.Howard L.
Cleaner cat free environment. Location had a cat in office. Cat was an indoir cat. Not good for those with allergiesNancy H.
I am always after a 5 x 9 trailer with ramp to cut my snowbirds grass as they are at their house in Tennessee .In other words a super simple way to check locations that have the trailer without filling in first time reservation rental hoopla. Plenty of Uhaul facilities near me just need to know where one is at without giving the same information.over and over while on the WebRoy I.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.Tracy A.
My credit card was used to rent that truck out again and I have a $556. Frausulent Charge on my card. The truck was reported as not returned.RODNEY C.
Thanks for the serviceCharles A.
El cliente no dejó un comentario.ALINA M.
El cliente no dejó un comentario.Jim B.
El cliente no dejó un comentario.Eric R.
I'm happy with everything quick smooth process and the price was fair so I was good with everything, thanks, would definitely rent there again.Anthony S.
El cliente no dejó un comentario.Thomas R.
Very helpful and friendly.Virginia S.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.SHAWN B.
El cliente no dejó un comentario.edward D.
Very good experience.chelsi L.
El cliente no dejó un comentario.DOUGLAS C.
Very accomidating...!willard B.
There seemed to be a small confusion with uhaul and the rental at first. They cancelled this location and sent me to another location that was unprofessional. I called uhaul and they had me go back to this location, and I was completely happy with this pickup location. the lady named Dawn was very nice, professional, friendly and informative. Dawn is the reason why I didn't cancel my uhaul, she helped me out so much. Thanks Dawn at Grove motel.Carmen C.
El cliente no dejó un comentario.Tara R.
El cliente no dejó un comentario.Jason A.
El cliente no dejó un comentario.Anna G.
El cliente no dejó un comentario.Dean C.
The location is a seedy motel that is difficult to get to and even more difficult to get a trailer in and out of. To say the staff is disorganized, is about the nicest thing I can say. The motel office (where you make the transaction) is dirty, has a bad smell, and is just generally unkempt. I rented a 6x12 enclosed trailer. They had no jack to lift it onto the hitch. The two ladies who worked there did offer to help me lift the tongue of the trailer onto my hitch. I was told that if I was returning it after 1pm, to just drop it off because nobody would be there. Having to lift the tongue of a trailer that size, without a jack, on my own was not easy or fun. I have used u-haul for many moves and projects over the years, and this was, by far, my worst experience with them. I will not return to that location and I certainly cannot recommend it to anyone i know.theodore H.
El cliente no dejó un comentario.Myrna P.
CUSTOMER SERVICE NEEDS TO SPEAK ENGLISH AND THE OFFICE NEEDS TO BE CLEANCarla M.
El cliente no dejó un comentario.Christopher W.
El cliente no dejó un comentario.roy D.
Probably not because we do not usually deal with rental trucks.Victoria G.
El cliente no dejó un comentario.John H.
El cliente no dejó un comentario.dale W.
El cliente no dejó un comentario.Efrain G.
El cliente no dejó un comentario.vanessa P.
El cliente no dejó un comentario.david T.
El cliente no dejó un comentario.M Teresa R.
She was really professional and pleasant, I would use them again!Efrain G.
El cliente no dejó un comentario.NARESH P.
El cliente no dejó un comentario.JAMES H.
The lady was so nice and made my first time renting a U-Haul a breeze. She explained everything and the whole experience went very smoothly. ¡Gracias!Tamela W.
The extended hours were very helpful. I really appreciate being able to work around my work schedule.Angela L.
Grove Motel is a dump. Homeless people outside. The lady helping us though was very nice and very helpful!Charles Y.
El cliente no dejó un comentario.Melinda S.
Nothing very nice lady very helpfuljuilo S.
Clerk was rude and argumentative with my sons when they returned the truck. I was surprised at how different the service was from the location In Alsip, Illinois.Sheryl B.
El cliente no dejó un comentario.Vicki C.
El cliente no dejó un comentario.Nicole P.
El cliente no dejó un comentario.Richard E.
El cliente no dejó un comentario.Jose R.
When we first got there the lady couldn't find the key to the truck then she called her son who was not at the location and he said he had the key and he then brought it over to the motel but we had to wait on him and then when we got to the truck it wouldn't start after a few times of trying it did start finallySalena H.
El cliente no dejó un comentario.eiu I.
El cliente no dejó un comentario.Aaron W.
problem I requested a 26' truck and got a 20' truck made for a longer dayJOE G.
El cliente no dejó un comentario.claudia A.
Very friendly and simple drop off. Very courteous and helpful. I will use this location again.LOUIS M.
El cliente no dejó un comentario.DAWN M.
This place is like a roach motel. They keep the office door locked and you have to ring a bell. As far as the truck... the brakes were spongy and the tail lights did not work.TIFFANY A.
Owner was friendly...Rented my truck promptly. Great experience!Virginia G.
El cliente no dejó un comentario.Richard E.
El cliente no dejó un comentario.Terry C.
I don't understand why I needed to go 20 min. Away to the above location while 2 min. from my home is a U Haul with exactly what I needed. I know it was available there because I accidentally stopped there first. The man said there were 2 available ??Marjorie M.
El cliente no dejó un comentario.Rick F.
El cliente no dejó un comentario.LAWRENCE E.
The truck was very clean and ready to be used! Easy pick up location and very friendly people to deal with! This is my second time picking up from there and returning there in the last couple of years and I will recommend them to anyone who asks and use them again if I need to!Jonathan B.
El cliente no dejó un comentario.Norman C.
El cliente no dejó un comentario.trina M.
She was so patience & had excellent customer service. Moving a 5 bedroom house after 15yrs is stressful but I truly appreciate her helped.Shaquashia C.
El cliente no dejó un comentario.Kevin M.
Dawn was very professional and friendly. Great customer service.Anisley L.
El cliente no dejó un comentario.STEWART H.
Everything went great.Lewis O.
Great representative. Extremely helpfulTamara W.
El cliente no dejó un comentario.shamari L.
El cliente no dejó un comentario.david R.
Things went very well. The Uhaul rep was very helpful, and the move went smoothly. Thanks.STEWART H.
the tendent never pre checked out the truck befor me leaving and the the paperwork said it was at 3/4 of a tank and it was only 1/2 tank and the whole back of the truck was dirty and then when i called and asked about things she got mad and starded arguing with me and when i asked for a refund it only got worseJerry V.
El cliente no dejó un comentario.scott R.
Not much. Everything was just fine.bill P.
Dawn was very accommodating and she Took excellent care of us.JACKIE T.
Very courteous and professional, and convenient! Awesome too!Richardson P.
El cliente no dejó un comentario.Eric J.
The lady there was very nice and seemed willing to help, and Polite.Roderick C.
El cliente no dejó un comentario.Beatriz G.
El cliente no dejó un comentario.Gale D.
El cliente no dejó un comentario.Donald B.
El cliente no dejó un comentario.doug P.
Very helpful and friendly service.Karen F.
The lady was super nice and helpful ,Robert P.
they couldn't find the trailer I needed so they searched my whole county and found one. even then the manager of that branch had a death in family and was not around. the owner took me there and got the trailer for me was a great experience.STEPHEN W.
El cliente no dejó un comentario.DAWN W.