Comentarios del cliente para Grove Gas Mart

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Grove Gas Mart

Grado total:

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Eric R. en

Grado:

He couldn't speak English, use a computer or even have a clue. Took an hour to actually get the rental. The movers I hired had to wait for me to get to the place we had to load. He has no business trying to rent u hauls.

Lorilee L. en

Grado:

El cliente no dejó un comentario.

Scott R. en

Grado:

This location being a gas station, the people who I dealt with had no idea on how to process the rental, eventually put me on the phone with a U-Haul representative to complete the transaction. Then I was told to go hook up the trailer to my vehicle, with no assistance. I was unsure of the proper process and did my best. Luckily there was a U-Haul location by my house (they did not have the size trailer I needed or I would have went there). I limped to my town with the trailer and stopped at the Antioch, IL location where a helpful representative, came out looked over the trailer and hooked it up properly. He also told me that they NEVER let a customer hook up the trailer. The Union Grove location needs training on how to use the computer system and to service the customer properly.

Craig B. en

Grado:

El cliente no dejó un comentario.

Sarah R. en

Grado:

The attendant was very helpful!

Brian S. en

Grado:

When I left the store I noticed that the fuel gauge was not what was on the paper. I didn't think to go back and report it. I was only going 25 miles so I figured $6 would fill it back to where I got it. Well I had to put an additional $8 just to fill it to where store had it marked. I know its not much but it all adds up. Other then that I was happy with the service.

Mike P. en

Grado:

Read door can use some grease on it

Mike B. en

Grado:

El cliente no dejó un comentario.

Katherine F. en

Grado:

We ordered a 15 ft. truck, when we got there to pick up, only 10 ft. were available. Truck was clean but ran poorly.

Tammy D. en

Grado:

You need to keep windshield washer fluid in your truck that is for below zero weather. Plus, the wipers themselves were fine and working good for the drivers side, but the passenger side wouldn't wipe the windshield all the way clean.

Lisa D. en

Grado:

El cliente no dejó un comentario.

Katharyne S. en

Grado:

The staff here was so helpful I needed the U-Haul last minute in an emergency. I was able to pick it up at 8 o’clock at night. Pick up and drop off was quick and easy.

anne P. en

Grado:

El cliente no dejó un comentario.