Customer Reviews for Grizzly Bear Storage/Sawgrass Mini Storage

59 reviews

13575 Sawgrass Dr   Caldwell, ID 83607

(208) 455-1877

Office Hours

  • Mon: 9 am–4 pm
  • Tue-Thur: 9 am–3 pm
  • Fri: 9 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(208) 455-1877

13575 Sawgrass Dr
Caldwell, ID 83607

Services at this Location:

Office Hours

  • Mon: 9 am–4 pm
  • Tue-Thur: 9 am–3 pm
  • Fri: 9 am–4 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Only thing I wish they would have done differently is to offer the special rates without having to ask for them. To me that would be outstanding customer service.

JARED FORNACHON  |  Overall Experience 
Rating:
5.0

Great staff, very helpful and always quick to respond! A+++

Jason Trabakoolas  |  Overall Experience 
Rating:
4.0

Nice place, friendly staff just hard to get ahold of

Chris Perry  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Colleen Landry  |  Overall Experience 
Rating:
5.0

Katie was always helpful

Becky Sprague  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie Gallegos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bryan Mendoza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela Hunter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank Piatek  |  Overall Experience 
Rating:
5.0

Overall great experience and the cost was reasonable. Staff was very helpful!

Paul Damiao  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Potter  |  Overall Experience 
Rating:
5.0

my experience with this business was a pleasant one

Warren Buchanan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAWNYA KNOX  |  Overall Experience 
Rating:
5.0

This storage facility was great and Katie was so easy to work with! I highly recommend!

Krysta Baglien  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBORAH MCGEE-GARCIA  |  Overall Experience 
Rating:
5.0

Staff was very friendly and helpful.

John Proctor  |  Overall Experience 
Rating:
5.0

Great value. Thanks

ROBERT URE  |  Overall Experience 
Rating:
5.0

Very friendly staff, never a problem of any kind. Thank you guys!

JAMES HARDEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tim Howard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rick Newton  |  Overall Experience 
Rating:
4.0

Good service

Jesse Kesler  |  Reservation 
Rating:
4.0

People are friendly if i ever need to rent a storage space ill be calling this place

Abel Zamora  |  Reservation 
Rating:
4.0

I ended up having to cancel the rental, but they were very efficient and got right back to me and took care of everything.

Jennnifer Wight  |  Reservation 
Rating:
2.0

I rented from them for the last 7 Years. At first these were locally owned and well maintained. It was sold to California investors and went down hill. No maintenance, and double the pricing. Bad idea

KENNY CHAPMAN  |  Overall Experience 
Rating:
5.0

Great location and easy to access.

Brianna Shain  |  Reservation 
Rating:
5.0

We needed to store some things while our house was on the market. Sawgrass mini storage was available, so we tried it. Everyone we dealt with was very friendly, considerate, and efficient. Very Honest

RANDY TALICH  |  Overall Experience 
Rating:
5.0

Thanks Kelly for all your help on our transition. I appreciate you. If we need another unit you will be the first place we will contact 👍😁

JENNIFER PIERCE  |  Overall Experience 
Rating:
2.0

After some frustration with this location not being open when they are posted to be open, someone finally contacted me and made it right.

Privacy Request  |  First Impressions 
Rating:
5.0

This is by far the best facility for speed and customer service! I will definitely be using this facility in the future!

Privacy Request  |  First Impressions 
Rating:
1.0

I was supposed to move in on a Friday and there was no one in the office that day, Saturday, or Monday and I needed to move in by Tuesday so I went elsewhere. This was unacceptable.

Privacy Request  |  First Impressions 
Rating:
5.0

Very clean. Easy access. I will recommend this storage facility to friends and family.

Privacy Request  |  First Impressions 
Rating:
2.0

Apparently the office is only open 3 days a week and I needed a unit before 1/3 so I rented from another place.

Privacy Request  |  First Impressions 
Rating:
5.0

Very nice people in the office. Great customer service on the phone!

Privacy Request  |  First Impressions 
Rating:
3.0

The process of getting my storage unit was very easy. The service was prompt and I was able to create my own pin.

Privacy Request  |  First Impressions 
Rating:
4.0

Everything went smooth as planned. Only small issue is door on unit is a bit hard to open

Privacy Request  |  First Impressions 
Rating:
4.0

Great place, clean and pretty secure. I made the reservation online with no problems and great customer service! Thanks

Privacy Request  |  First Impressions 
Rating:
5.0

They were so friendly and our unit is a great price and easily accessible! Super excited.

Privacy Request  |  First Impressions 
Rating:
4.0

People were nice to work with and explained everything clearly.

Privacy Request  |  First Impressions 
Rating:
5.0

Thank you for helping me be able to store some household furnishings... I am working on a move and don`t know what to do with everything so this a good alternative. Thanks.

Privacy Request  |  First Impressions 
Rating:
4.0

Great service. Ended up not needing the storage unit. They were very helpful in the process.

Privacy Request  |  First Impressions 
Rating:
5.0

It`s a little off the freeway but very clean. It was easy to pull in with our big trailer. The unit was clean and just as described. The people I worked with over the phone were SUPER nice!

Privacy Request  |  First Impressions 
Rating:
5.0

The staff is friendly, the storage facility is clean, and it is conveniently located. We can access our storage unit at anytime which is great. We would recommend using this facility to anyone.

Privacy Request  |  First Impressions 
Rating:
3.0

The 10 x 10 unit was very clean, but it was a little tricky at first working the sliding bar on the door lock and making the door stay all the way up.

Privacy Request  |  First Impressions 
Rating:
4.0

The employee was very helpful and the unit I rented was clean.

Privacy Request  |  First Impressions 
Rating:
2.0

Unit clean

Privacy Request  |  First Impressions 
Rating:
5.0

The staff was very nice and flexible with our needs. We appreciated their helpfulness! The storage unit itself is adequate and priced fairly. We would recommend this company.

Privacy Request  |  First Impressions 
Rating:
5.0

I really like the fact the manager met me after hours to get a gate code so I could get in that night. He lived 30 minutes away! That is true customer service. Thanks, Adam Weintraub

Privacy Request  |  First Impressions 
Rating:
5.0

Nicely kept facility and very friendly and courteous staff.

Privacy Request  |  First Impressions 
Rating:
5.0

Easy check in and helpful staff. Facility modern and well kept.

Privacy Request  |  First Impressions 
Rating:
4.0

Storage unit very clean and accessible. Friendly staff. Love that the facility is accessible 24 hours a day. Only complaint is the snow that hasn`t been removed on the road inside the facility.

Privacy Request  |  First Impressions 
Rating:
5.0

The service was great, the guy in the office was very friendly and knew who we were coming in. the facility was also great, it`s really clean and nice. I`m not worried one bit leaving our stuff there.

Privacy Request  |  First Impressions 
Rating:
5.0

Sawgrass has been extremely helpful and accommodating. I like that I have 24 hour access to my things. The facilities are neat and clean. I would definitely use them again if needed!

Privacy Request  |  First Impressions 
Rating:
4.0

Very nice storage unit. Helpful and friendly staff. I am very satisfied

Privacy Request  |  First Impressions 
Rating:
5.0

coming from out of state, they where very friendly,helpfull,knowledgable, last minute change to larger storage no problem - clean,low cost,we recommend sawgrass mini storage to anyone!

Privacy Request  |  First Impressions 
Rating:
5.0

The storage units here are always clean and nice.

Privacy Request  |  First Impressions 
Rating:
5.0

It was perfect for our stuff.

Privacy Request  |  First Impressions 
Rating:
5.0

facility is in like new condition. Manager was very accommodating and even went out of his way to come in on his day off to help out. I highly recommend this facility.

Privacy Request  |  First Impressions 
Rating:
5.0

Very friendly and helpful staff

Privacy Request  |  First Impressions 
Rating:
5.0

Great people! They where able to answer my questions, and help me with whatever I needed. I would recommend this facility to anyone I know that needs storage!

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

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