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David M.
Customer Reviews for Gregs Body Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fast and easy transaction. Excellent customer service.
DEWAYNE W.It was a fast, easy process with outstanding customer service. Even though there are uhaul locations closer to my home, I will always drive the extra miles to use this location.
DEWAYNE W.I would not recommend your company to anyone!!!
Glenda B.The check engine light came on 5 times. Id have to stop, turn the motor off & let it reset. I did not get everything done & the ramp would not pull out. I needed it. But the dealer was amazing. Great people.
LAURA C.This is the second time I have rented a uhaul from this location and each time I've put a deposit down and returned equipment on time, with gas back in it, and went under the miles I paid 1.29 per mile, I haven't received anything back from either time I rented a uhaul.i am supposed to get my deposit back, right.
Christie P.You kept my cash deposit Marked it off is wrongful drop off location even though you wanted me to drop it off 3 hours away from where I was unloading it. It wasn't enough that I had to go to Idaho to get the truck to go back to the Oregon coast to load it and I had to go get the truck from a different location from the trailer
Coby K.The truck was great
MIKE C.Josh and Greg do a great job
Jerry M.Great place to rent from. Very highly recommend them.
David B.The gas tank was on empty, and was doing some sputtering when we pulled in to the gas station, 1 mile away. But, we still left it 1/4 full at the end. Except for the gas tank being on empty, it was good. Can we get any refund on that since the previous customer didn't fulfill their part of that deal?
GEORGIA AN H.Quick no hassle at all
Randall S.Get wifi for better check in with the mobile app. The service out there is awful it took over an hour to get it the truck.
Carl G.Truck was filthy inside cab. Truck needed windshield wiper blades. We drove through severe storms with blades not clearing windshield.
Matt S.Fluid transaction from start to finish, no concerns related to equipment and U-haul staff.
Michael B.They weren't ready for me in a reservation. I had to pay more then I was quoted.
Falisha M.When i was moving an item the door went down and hit my head. But other then that it was alright a little expensive but drove smooth.
WESLEY B.Well everything including Greg and staff was great.. The equipment was very clean , Greg and his staff were very friendly ...
LINDA V.Great location, very helpful and friendly.
Monty D.Greg was very helpful advising me decide between trailer return options. Thanks for making the process MUCH easier!
Rita G.The inside of the uhaul did not have enough hooks to stabalize furniture.
LENORA R.Easy to drop off truck. Agent was nice and knowledgable.
Jacob L.Used web drop off process.
Daniel C.Very friendly and helpful service answered all questions I had. Went through everything made sure I had exactly what I needed for the move. I would recommend this location and Greg for future moves.
Claudia G.For a small town, much more professional!
Jackie D.Outstanding service as always.
DEWAYNE W.I have been very satisfied with the U-haul service I have received at this location. I have rented from them before, and they provide excellent service.
susan W.Great staff
GREG B.Very knowledgable, professionL very helpful dealt with Greg
PAMELA B.Your customer service is the worst I have experenced
JOE H.The truck was old and most likely needs a wheel alignment and power steering looked at. I am glad the I only had a 90 minute move. Other than vehicle itself customer service at pickup was great and made the process very quick.
Anthony C.The trailer light connection would not stay plugged in, apparently this must have previously been a problem as the cover was worn through. Luckily we had electric tape in our tool kit to try to tape the connection. Due to the truck receptacle being attached closely to the truck, it was difficult to tape securely and we used almost a roll of tape re-taping it multiple times. the ratchet to secure the car tire attachment also kept loosening as we traveled, but as we kept a close eye on it, it did not create a problem. I am 71 and my daughter is in her early forties and we managed quite well. Driving the truck was not nearly as terrifying as I had expected.
MARGRET K.Renting the U-haul trailer I needed was quick, easy, and affordable. I will use this agency again.
SUSAN W.Great drop off place. No complaints.
SHARON S.Very professional and courteous
James T.The location was fine. Nice people!
Brian C.Bumper was cracked and had to keep taping it to make sure it did not fall off and the right turn signal had been ridged up wrong and the ground came out of the plug. The wires were tapped up and had been spliced. They did not do a walk through or check list before they let me leave. The first time I rented from him one of the tire straps had a tare in it and he let me take it anyway.
BILLY B.Although location was closed, the drop off area was easy and quick to drop off forms and keys....thanks......gary
GARY W.Very good!
warren B.I will never be using U-Haul again
DAVID B.