Customer Reviews for Greg Butlers Auto Body
(U-Haul Neighborhood Dealer)

257 reviews

1028 N 2nd St   Jefferson, OR 97352

(541) 327-7817

Office Hours

  • Mon-Fri: 8 am–7 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(541) 327-7817

1028 N 2nd St
Jefferson, OR 97352

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–7 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

jennifer landrum 
Rating:
5.0

Make sure the straps are checked out, otherwise there were no issues.

Gene Grigsby 
Rating:
5.0

Customer did not leave a comment.

DEBBRA Brokaw 
Rating:
5.0

Customer did not leave a comment.

Blair Smith 
Rating:
5.0

Greg and his lovely wife worked around my schedule to get me the trailer i needed, he hooked it up and i was in and out in no time at all, he runs the uhaul out of a very busy body shop but took the time to make sure the trailer was set up correctly and when i dropped it off it was an easy deal great place to do business and they have 4 very cool kitties there also, great rental experience

Douglas Adams 
Rating:
3.0

VERY NICE GUY, WORKED WITH THE ONER

DAVID GAY 
Rating:
5.0

Customer did not leave a comment.

Lisa Miller 
Rating:
5.0

He was friendly, helpful, respectful. I will go here for my uhual needs.

David Sanchez 
Rating:
5.0

Would have been better to be able to rent a larger truck. The 15” required too many trips but going to a location farther away wasn’t really an option.

Gretchen LaPorte 
Rating:
1.0

Took an hour for the app to allow us to pick up. Then the engine sounded like it was going to blow up. On the way to pdx we has a flat that took 3 hours to get fixed. Really not satisfied

Matthew Steward 
Rating:
5.0

Great Guy to work with. Accommodating and professional!

Gretchen Kirk 
Rating:
5.0

Greg was professional and helped us find the trailer we needed for out giant camping trip. Reservation and hook up was a snap, return was prompt and cost less than budgeted. Will definitely recommend this location to friends and family. Thanks for the great service Greg!

Chris schwarz 
Rating:
1.0

Sight was very junky and didn't look like a rental location. Persons wife was there cause he was sick( understandable) but didn't know what to do or where to put it. Luckily I was able to do off hrs drop off online otherwise I would have had to call for new location.

Racheal Colmenero 
Rating:
4.0

Make sure location’s phone number is correct in U-Haul records. The correct telephone number is 541-327-7772, NOT 541-327-7817 as shown on my contract

Allison Skeesick 
Rating:
3.0

My truck did not come with the dolly or furniture pads I paid for.

Evan Clark 
Rating:
5.0

Customer did not leave a comment.

jack lawson 
Rating:
5.0

You charged me twice for 1 Dolly haven’t had time to call you.

Dianna Munson 
Rating:
5.0

Was adamant about dropping off in Blaine wa!!! Where I was going!!

Richard Quesnel 
Rating:
5.0

Customer did not leave a comment.

Michael Hatton 
Rating:
5.0

This is also a great u-haul to do business with! Greg butler is good people!!

JEREMY MATE 
Rating:
5.0

Very friendly and quick service

Luann Gembala 
Rating:
4.0

Limited interface with owner at drop-off location. Owner met me in parking lot and I handed him the truck key. He checked the cargo compartment and fuel level, then I was outta there.

MARK RAYMOND DAVIS 
Rating:
5.0

Customer did not leave a comment.

Nicholas Kwiatkowski 
Rating:
3.0

Customer did not leave a comment.

Jesse Miller 
Rating:
5.0

Very easy pickup and drop off

Heather Conwell 
Rating:
3.0

Honestly think that a wheel that rotates needs to be added to car dolly frame the unit is vey heavy to move around and if had a wheel near hitch one could roll it

james swick 
Rating:
3.0

Air conditioner was broken. I called U-Haul to fix it. They wouldn’t send a repairman to fix it. Terrible service

WILLIAM CHARLES BURFORD 
Rating:
3.0

Customer did not leave a comment.

John Perez 
Rating:
5.0

Customer did not leave a comment.

JAMES CINCINELLI 
Rating:
1.0

Not raise the price 300 dollars over what was quoted and then not issue the refund that was promised at the time of return.

Steve Primley 
Rating:
5.0

It’s all perfect

Mary jane Schlotzhauer 
Rating:
5.0

Customer did not leave a comment.

Shantelle Randall 
Rating:
5.0

It was fine. Everything was ready to go when I got there.

CARL SAMPSON 
Rating:
3.0

U-Haul needs to improve on every part of the spectrum. I made a reservation in Houston to have my son moved from Oregon when i arrived there was no truck or tow. I was sent to 3 different locations and no truck or tow was available. Finally when we found a truck they sent us back across Oregon at 6:00pm to get the tow and that place did not have a tow so they sent us to another location at 6:25pm to pick up the tow. Very stressful, not please with the cs rep over the 800 number nor were the reps in person helpful.

Kristopher Nash 
Rating:
4.0

Customer did not leave a comment.

Erik White 
Rating:
4.0

Customer did not leave a comment.

LISA ANN WELBY 
Rating:
5.0

Greg was a great guy. Hooked the trailer up for us without us even saying anything and made sure everything was set up ready to go and working.

David Welby 
Rating:
5.0

Customer did not leave a comment.

Chalen beltran 
Rating:
5.0

Customer did not leave a comment.

Pedro Felix 
Rating:
5.0

Customer did not leave a comment.

Tyler Hull 
Rating:
5.0

When I tried to return my trailer after hours the mobile site would not find my location

Justin Scanlon 
Rating:
5.0

Customer did not leave a comment.

Wendy Foster 
Rating:
4.0

Needs signage to indicate that it is a U-haul dealer

Stephen D Irvine 
Rating:
5.0

Every thing was just wonderful.

Mary jane Schlotzhauer 
Rating:
5.0

Customer did not leave a comment.

teresa trimm 
Rating:
1.0

I did not rent shit

Chuck Watson 
Rating:
5.0

Customer did not leave a comment.

Cory Schudel 
Rating:
5.0

Customer did not leave a comment.

Sheila Rowbottom 
Rating:
5.0

Great service. Thank you

steve bock 
Rating:
5.0

I think everything went very smooth, and the gentleman was very nice, helpful and knowledgeable. I was pleasantly satisfied with his service.

leilani baker 
Rating:
4.0

Customer did not leave a comment.

Mark Lindberg 
Rating:
5.0

Customer did not leave a comment.

tracey epps 
Rating:
3.0

Customer did not leave a comment.

brandon rice 
Rating:
1.0

Customer did not leave a comment.

Bryanna Winchell 
Rating:
4.0

Customer did not leave a comment.

Maureen Wilson 
Rating:
5.0

The person I had previously talked to on the phone said that the card I used to reserve the van was just a hold. The person at this site also stated that it was a hold. But, as it turns out, I was charged ASAP on a card that I was not prepared to use for the full amount. I don't see it as the site person's fault, but it sure did cause me a lot of problems because it took from money that was already set to pay bills.

Julie Reyes 
Rating:
5.0

Customer did not leave a comment.

erik Frisk 
Rating:
3.0

Customer did not leave a comment.

MARVIN PORTER 
Rating:
5.0

Customer did not leave a comment.

Jerry Frisk 
Rating:
3.0

The owner has his dogs in the shop. I was ok with it, but not all customers will be ok with dogs barking at their feet and licking them. He seemed like he does not do many pickups there and seemed unorganized. It took him quite a while to find the drop off location.

Bonnie Taylor 
Rating:
5.0

Customer did not leave a comment.

Jason Hollingsworth 
Rating:
5.0

Reply to roadside assistance during travel when needed!

Cory Schudel 
Rating:
3.0

Customer did not leave a comment.

Candace Weston 
Rating:
4.0

Customer did not leave a comment.

dale burlison 
Rating:
5.0

Very nice, very friendly people.No waiting which is nice.

Gerald Baker 
Rating:
5.0

Customer did not leave a comment.

Dennis Kamilos 
Rating:
3.0

Customer did not leave a comment.

Raul Martinez 
Rating:
5.0

This location was shown as not available for drop off on line even though they were not at their max limit.

Nikkita Hatch 
Rating:
4.0

Customer did not leave a comment.

steve parrent 
Rating:
5.0

Customer did not leave a comment.

kenneth rogers 
Rating:
4.0

Customer did not leave a comment.

Shilo Harp 
Rating:
5.0

Customer did not leave a comment.

Elliott Williams 
Rating:
5.0

Customer did not leave a comment.

Mark Weiss 
Rating:
5.0

Customer did not leave a comment.

charles beachy 
Rating:
5.0

Customer did not leave a comment.

Ian Moog 
Rating:
5.0

Customer did not leave a comment.

David Majesky 
Rating:
3.0

Customer did not leave a comment.

Shane Porterfield 
Rating:
4.0

Customer did not leave a comment.

ken peterson 
Rating:
5.0

Everything was great and beyond expectations.

David Majesky 
Rating:
5.0

Customer did not leave a comment.

james alderman 
Rating:
4.0

Small town location but friendly and helpful

ROBERT' Harrison 
Rating:
5.0

Customer did not leave a comment.

Jonathan Gjemso 
Rating:
3.0

Customer did not leave a comment.

Stephen Sterling 
Rating:
5.0

Customer did not leave a comment.

Cory SHCULD 
Rating:
5.0

Greg went out of his way to find us a truck. Fantastic person and I hope he gets recognized for it.

lance keesee 
Rating:
5.0

I love doing my business local and hes my go to man for all my u haul and mechanical needs.

tesa woods 
Rating:
3.0

When a customer reserves a truck at a specific location don't have them waste an hour and a half of their time to get it from a location that is further from their place. I was not happy that I had to drive to Jefferson to pick up the truck. It should have been moved to the location near where I needed it. This was a huge waste of time for me.

Ryan Cone 
Rating:
5.0

Customer did not leave a comment.

TIM KUNTZ 
Rating:
2.0

Customer did not leave a comment.

Dale Engstrom 
Rating:
4.0

Relly was impressed with 24 hr rental & not having to beat the clock

joan haller 
Rating:
5.0

Greg was great, friendly and helpful. Van in fabulous condition and smooth/easy to drive. Great experience. Thank you!

Kimberly Wollenburg 
Rating:
1.0

I reserved a 26 ft. Truck They said there would be no problems getting it. When I showed up to get it I got a 20ft and a 5x8 trailer instead. I was told a 26ft trailer couldn’t be located and the 5x8 trailer was the only one avail as well. I did not get everything into the uhaul’s. I had to leave several items; Freezer, table chairs etc. I have multiple witnesses. Both the truck and trailer were packed tightly and were full. The cubic feet lost was greatly needed. I gave the items away to friends value probably around 1,000 dollars. I’m 900 miles away now so the chances of getting them are slim. Then Uhsul dinged me 90 bucks because the Truck that had less than half a tank when I picked it up didn’t have that exact amount of fuel. I will never use Uhaul again and will recommend everyone I know to do the same.

Jim Reeve 
Rating:
3.0

Owner was not very knowledgeable about how to best assemble and use certain packing products, such as the flat-panel tv box we requested. He also seemed somewhat unfamiliar with how to make alterations to an order (we were concerned we might have underestimated the size of truck needed, and might need to make two trips, so we asked if we could extend the number of miles allotted - owner could not definitively say whether this was possible.)

Claire Steele 
Rating:
5.0

Customer did not leave a comment.

Jeffery Behm 
Rating:
5.0

Don't change a thing.

marsha rice 
Rating:
4.0

The trailer had damage to the inside rubber bumpers, exposing nails. The right brake light was pushed in; luckily I was able to pull it out and reconnect the wire and place it back in the hole.

Laura Jensen 
Rating:
5.0

I had to travel 15 miles to get the trailer. The reservation was made at a store near me but i had to travel to get the trailer. It was a little inconvenient.

Jared Momberger 
Rating:
5.0

Customer did not leave a comment.

todd rund 
Rating:
5.0

Customer did not leave a comment.

JON KEMRY 
Rating:
5.0

Customer did not leave a comment.

CANDY MILLER 
No reviews have been submitted for this location.

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