Comentarios de los clientes para Greer Self Storage

Helpful and polite staff. Worked with me when I had a family emergency and had to delay rental for a day. Very sppreciative!

I was there to rent my truck. They took about hour to do tje reservation and they dont jave any extra employees. After that they give me the keys for vehicales and the vehicale key not insert in truck because some bodyess the lock. Then after ten minutes they check tje vehicales. And tjey told me wait and store give me call after 30 monutes. And told me i need to find otjer location. Westing time. I am not going to rent hual again. They need to pay me for my 2 hours westing time.

N/a

All good, don't change anything.

the amount of that fits in a truck must be done by professional packers and 90% of you clients are not that good and the truck we received was under estimated and we packed it solid. Your representatives should let customers know that. knowing that i would have used the 26' instead of the 20' and i did not have but an estimated 2 rooms or less of furniture.

Fix lights on trailer We couldn't drive at night because the trailer lights were not working. So we had to get a hotel until daylight.

Jody was super nice and very efficient.

Nothing, the process went very well. Drop off was quick and easy through the app.

As a customer. And a small business owner myself. The best thing you haul can do to improve this location would be to remove your equipment from that location I was harassed for keeping the trailer an extra day which I've done countless times throughout the years of rental with U-Haul service and I never ever dealt with such an arrogant individual, as is the owner of Greer Self Storage

I am extremely pleased with Joie. She is knowledgable, helpful, and so sweet. I have never had a problem. The facility is clean. Friendly service. I would recommend this facility.

They overcharged me by a day. They were also not open during their normal business hours when it was pouring rain and I wanted to return some packing materials.

Truck wasn't properly checked before I rented it. Headlight didn't work. I didn't notice since it was daytime. Became a problem driving across country at night.

Very nice place with helpful people. Return was way easier than expected.

Great service. Thanks!

Extremely courteous and knowledgeable

Make the online checkout easier.

I had issues returning the truck online after hours. The uhaul app wouldn't recognize my location. However when I called CS they made a note on my contract that I had the issue. I also left a note with the key. I wasn't charged the extra $20 so I appreciated this.

Manager was super nice and very efficient.

The gentleman was very helpful and nice, apologized on behalf of U-Haul for our earlier negative experience at a different location. Highly recommend this U-Haul dealer to everyone.

I just want you to know your dealer in Greer went over and above anything I could've expected very happy with him

I can say not anything due to what I experienced

Great people!

Great customer service! So kind and friendly! Definitely recommend!

The staff was very friendly and helpful. Best experience renting a Uhaul ever, and I've moved many times.

Uhaul's self check in is confusing for me. With your covid response, not being allowed to do buisness with an actual human is frustrating and almost lost my little $47.00 in business. However, the people working that location helped save my sale. They are great.

Call during the week and nobody picked

Drop off box did not see any people

Great customer service

I returned the vehicle on 5/8 and was still charged for gas. I was very unhappy about that. If you want people to easily fill the tank then all of your tanks should be on full. I was very very careful to make sure the gas was right where I picked it up. I want a refund for this and would like someone to reach out to me about it. There is no measurement on the gauge for 1/16th.

Woman that we talked to was rude and not professional. She was very demanding and had terrible customer service skills.

This place has very unprofessional staff, you will feel like you have arrived at a Repo or towing business where people are rude and they know you are not going to come back again to them. The lady claiming the manager will treat you like you stole something.

Good briefing on how to use the trailer.

Online return didn't work but no problem with simply using the night drop option. Would definitely use this location again.

Have used this location before- always friendly, courteous and efficient. All went well. Will continue to use them for my rental needs

Best service ever

Joie was wonderful! Very professional and polite. Moving is never fun and the last thing you wanna do is worry about whether the truck will be there and the equipment will be there as requested. Joie made sure everything was there that I had requested. Highly recommend this location. This has been the best moving experience that I have had thanks to Joie!

Trailer bed was had Red mud caked in the bed upon rental. Upon returning the trailer was placed in the area I was advised to leave it but was told if I left it where it was next to (not even close to blocking) some stepsome I was charged $25 for "cleaning". I asked where it should be placed as their was no other spots available in the trailer area and a lady named Joey said I would have to wait until she called someone to come show me. I advised her I had to leave urgently as the office was closed due to coved virus and I was urgently had to leave (bathroom 911). She threatened to charge me the $25 if I didn't wait, which she did. I have rented 100s of times from this location under previous owners for my business but will not be using U Haul going forward.

Friendly, efficient

No improvement needed!!!

I didn't have any issues. Very professional