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John B.
Customer Reviews for Greenwich Hardware Company
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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The owner is very rude! He think that is making favor to the costumers! Don't understand that the people pay for rent the trucks.
LUCIANA V.The 10' truck was spotless with the exception of trash in the passenger door but otherwise ran like a dream. The associate did a pretty good job going over the truck and I appreciate the emphasis on the mirrors.
JOSHUA P.Got charged for things that aren't true. I should have just taken my own photos so they couldn't lie about garbage etc.
Nashwan H.The truck itself smelled like cigarette smoke in the cabin which was a little disappointing
MICHAEL Y.Inform the next customer if returning after hours sign out before you put the key in the slot.
E S.No suggestion at this time everything went well
NADABH JR G.It's during the Omnicron wave. Staff was fully masked when I picked up the truck. But upon return one had no mask, another had the mask below his nose. Only one had a proper mask properly worn. Why do I need to be subjected to this?? If I had known, I would have gone to Stamford, where they may take health more seriously.
RICHARD Y.Close to every thing.
ALFONSO Z.For repeat customers and customers doing higher mileage a discount of some sort
HENRY B.Outstanding service Five star professional service will recommend to everyone. Used to go to White Plains this is my new go to spot for U-Haul
James C.Staff was friendly and extremely helpful.
Anthony P.Very friendly and helpful on the phone as well as in person! Great attitude great place very welcomed location. All the staff was super helpful. 5 stars all around.
HARRY S.Great service and location!
EMILYMARTINA B.Excellent service!!!
JOHNC H.Have all paperwork and equipment ready for the selected pick up time. We had to wait for the equipment to be loaded onto the truck and then no one was aware there was a crack in the windshield…took more time.
JAMESC C.Friendly folks and efficient
KIRK K.Keep doing what you are doing! Service was great people were very friendly and helpful. Thank you, Roger Watkins
TAMARA M.Guys at Greenwich Hardware are Superb!
Joe V.Staff very helpful and friendly
RAYMONDMARTIN V.This rental was saved by 1 employee that went above and beyond via phone. Joanna in New Haven Ct, went above to make this work. I found out day before pickup I would need to drive 2 hours out of my way to pick up truck. The preferred location does NOT provide 1way rental,consumers should know that ahead of time.
GARYM G.Great place, great service!!! Awesome experience…. Best of luck to you all in the future…
DAVID H.Better parking
JOHN V.Kevin the UHAUL REP was very professional and SPEEDY. I thought it was a very well kept location. As a woman I felt it was a good place to rent. I would definitely recommend and use the location for even more rentals. GOOD EXPERIENCE and convenient.
STEPHANIE M.All good
JUANCARLOS V.Truck seemed to have an imbalance in one tire.
FRANKM Y.The owner need to be more approachable and better actitud to customer
ANGEL M.Very easy and would recommend to anyone
ROBERT S.So so very professional and helpful. Love it has hardware store incorporated. We will be back.
RHONEALLISTAIR C.Everybody at their location was friendly and helpful went miles out of my way just to go to this U-Haul versus another because everybody is pleasant and more than willing to help you. Thank you guys appreciate all the help
CHRISTOPHERGERAL R.The pick up and drop off location was helpful and professional. I would definitely use them again Thank you John Behette 718-564-3371
JOHN B.The trucks are pretty rickety.
DIANNEM C.I was very pleased
BRADLEY F.Very friendly and accommodating staff. Will certainly use them again! ¡Gracias!
ROBERTO H.Trey even drove us to the truck fro pick up and showed us where to park for free.
KAREN T.All it was excellent.
ANTONIO P.Very helpful staff! Made renting so easy!
Johanna M.The truck was great, but I noticed when I went to put my water in the cup holders that the cup holders were sticky with something from whoever used the vehicle before me. Other than that, all went well.
ELLIOTJOSEPH F.Thank you very much! Allowing us to pick up early really really helped.
DAVID K.Uhaul is the problem. Not the location. Great people, shitty uhaul.
GEORGEL G.Greenwich Hardware was very professional and friendly. I would recommend them to everyone.
WILLIAMS P.Thought we were getting a van but when we went to pick it up we were told we had to take a truck. This needs to be communicated earlier.
GLENN H.Whole experience was great. They called to check that truck was adequate and inquired about how long we would need it. Very friendly and helpful. No waiting at x of pick up or drop off. I live in New York and could not find a truck here. I WOULD DRIVE BACK TO GREENWICH IF THD NEED ARISES AGAIN.
LAURIE F.Great customers service. My only concern was the after hour fee. I bought the truck back before 12am. But forgot to log in and confirm the miles fuel and time. I dropped the keys inside the box before I realized it. Sorry for the inconvenience and hopefully you guys can wave the fee. Gracias
CARLOSA Q.Easy in easy out
MARK C.The local U-Haul Store was wonderful. However, we were very disappointed with the U-Haul app which did not work properly when we were returning the vehicle. Also, since we were returning the vehicle after hours and could not get the app to work, we tried to call your 24/7 Helpline and was on hold for over half an hour. We used the chat function on your website and they just told us to call. My wife called one 800 U-Haul While I was trying to get through to your hotline and she also was on hold for over half an hour. Neither of us was ever able to get our call answered. That was very frustrating so we just took photos of the truck and left it where we were told to. Luckily, the people at Greenwich hardware are great and they checked the truck in the next morning with no issues. Their customer service is excellent but the main U-Haul customer service It's completely non-existent and impossible to get in touch with
DAVID P.Easy-peasy.
THOMASFRANCIS M.