Customer Reviews for Greenwich Hardware Company
(Distribuidor de U-Haul del vecindario)

584 comentarios

205 Railroad Ave   Greenwich, CT 06830
(in rear)

(203) 987-6949

Location Hours

  • Lun. - sáb.: 8 a. m. - 5:30 p. m.
  • Dom.: 9 a. m. - 4 p. m.

Services at this Location:

Contáctanos

(203) 987-6949

205 Railroad Ave
Greenwich, CT 06830
(in rear)

Services at this Location:

Location Hours

  • Lun. - sáb.: 8 a. m. - 5:30 p. m.
  • Dom.: 9 a. m. - 4 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

JAMESC N. 
Clasificación:
3.0

We had to wait 30 minutes to pick up our van which had not been cleaned. It was dirty inside and smelled. I asked the attendant if it had been cleaned and he said no.

JON L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sebastiano G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
5.0

The manager was very professional, she possess high interpersonal skills and went above and beyond to ensure customer satisfaction for me. Thanks guys great job!

THORNTON C. 
Clasificación:
4.0

Nada

DORIS E. 
Clasificación:
5.0

El cliente no dejó un comentario.

REBEKAH G. 
Clasificación:
5.0

Great people

ROGER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelet H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCEDONALD ALEX M. 
Clasificación:
5.0

The store professional maintained professionalism and accommodated me with a capable vehicle that best matched my needs

Jorge Luis A. 
Clasificación:
5.0

I had a horrendously dangerous experience with the truck. The passenger side mirror kept falling down/not staying in place. I got out of the truck several times to adjust it but it just kept falling. I could not see any cars to my right. I was petrified. I had filled up the truck and was in a rural area in CT which made it impossible to change trucks.

Lisa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

This community hardware store was a great place to pick up and drop off the Uhaul. Helped us quickly with the check-in process and we're very pleasant to work with!

ALEXANDER B. 
Clasificación:
5.0

This is second time I am using and always excellent service.

ANGELA S. 
Clasificación:
4.0

Washer fluid was empty

JOSEPHV L. 
Clasificación:
1.0

Vehicle was grossly dirty cups and mugs left. Used masks where in the truck

LILLIAN P. 
Clasificación:
5.0

Trey rocks!

Miles S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS C. 
Clasificación:
1.0

El cliente no dejó un comentario.

OLGA S. 
Clasificación:
2.0

Surly and scam like attendant Poor customer service

JULIA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DELCIRAPRUDENCIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

cathy B. 
Clasificación:
4.0

My experience was very good overall. I had to move my son and daughter to North Carolina. The Truck was a fairly new truck that ran great. The only negative experience was whoever had the Truck before me had the passenger cab and dashboard really dirty. They must have left the windows open and somehow really dirtied up the front cab. I cleaned the whole front cab and dashboard. I did not want to bother the people at the Hardware Store. They were pretty busy. The people at the Hardware Store were excellent. I work for a moving company in Harrison and I really take pride in the Cleanliness of our Trucks. There are some people out there who just don't care how they leave the Truck. Any questions you can call me 914-774-1595. Thanks, Jack Quigley.

JOHN Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCOS M. 
Clasificación:
5.0

A wonderful member of staff handed me the key, helped me find the truck, and wished me good luck with the move! Very friendly start.

Graeme M. 
Clasificación:
5.0

Very helpful

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ben R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALDJ R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Linda C. 
Clasificación:
1.0

The person in charge of uhaul at the site was not there at 4pm for our reservation. Instead, we were forced to wait 22 minutes for him to return before we could be taken care of. This made me late for my pickup.

PETERJ T. 
Clasificación:
2.0

El cliente no dejó un comentario.

Santiago A B. 
Clasificación:
5.0

El cliente no dejó un comentario.

NANCY C. 
Clasificación:
5.0

The staff at the location were all very helpful, knowledgeable and nice !

BRITT S. 
Clasificación:
4.0

I tried to use the 'after hours' return through the U-Haul website and the service did not work. It could not confirm my location and I had to return the next morning.

Jeffrey Z. 
Clasificación:
3.0

We are in a health crisis. Dirty truck rentals are unacceptable!

JAHDAJAANAYE L. 
Clasificación:
5.0

Great and convenient wish the truck were cleaner. The people at Greenwich Hardware were livery helpful

paula D. 
Clasificación:
2.0

The truck reeked of body odor. Absolutely horrible to experience.

Sorrel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janis B. 
Clasificación:
5.0

I cannot thank Kevin enough for calling me when our truck size arrived a day earlier than needed. We were able to maintain our "well-timed" moving adventure which was critical. THANK YOU!

KATHRYNA H. 
Clasificación:
5.0

There was a sizable hole in the roof of the cargo area of the 10' truck I rented. If there had been rain in the forecast I would not have been able to accept this vehicle. This is in no way a bad reflection on Greenwich Hardware. Their customer service is excellent.

JANISAMY B. 
Clasificación:
5.0

Had a leak in one tire. I did Advised prior to renting

leigton J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAN G. 
Clasificación:
5.0

I rented a 10" truck the cab was REALLY DIRTY - under the current pandemic situation it was not a comfortable experience. Luckily I purchased alcohol wipes and cleaned up the best I could but this was a hardship as I was pressed for time. Also a tire light was on - saying right front tire was under inflated - I accepted the truck anyway as I WAS PRESSED FOR TIME and it was the only truck there. I feel this is a UHaul issue NOT Greenwich Hardware. I am a repeat customer and I have never experienced either of these issues in the past.

Claudia Z. 
Clasificación:
5.0

Easy peasy. Great van!

Elizabeth W. 
Clasificación:
5.0

excellent service

cap L. 
Clasificación:
5.0

The dealer was very professional and nice to work with. The van was in excellent condition and the rate that was changed was very reasonable. A very good experience. Gracias.

Frank R. 
Clasificación:
5.0

Help with the Parking the truck when returning would be helpful

BYRNE W. 
Clasificación:
5.0

The process was seamless and the folk at Greenwich Hardware were a delight to deal with.

TOM J. 
Clasificación:
5.0

Everything was great, thank you!

RACHAEL Y. 
Clasificación:
5.0

I always thought renting a van would be so stressful and complicated, but that is NOT the case. I continue to be so impressed with U-Haul. From the people that work there to the easy pick up of the vehicles to the vehicles themselves - absolutely fantastic. Highly recommend. 10/10.

Elisabeth D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron G. 
Clasificación:
5.0

The battery died on us and so needed roadside assistance.... the mechanic recommended we keep the engine running after it was re-started due to the worry of the truck needing another jump start! I kept the engine running all the time from loading, unloading until drop off!! I think I ended up using at least a half a tank of gas extra than needed.... this was annoying but it needed to be done so I could finish my move.

Pankaj P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CINDY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RENATA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leigh W. 
Clasificación:
5.0

Excellent company

TEODORO S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel A. 
Clasificación:
5.0

Great experience

DAN C. 
Clasificación:
5.0

The men at the store are so friendly and kind!

katie R. 
Clasificación:
5.0

Always love the guys at Greenwich Harware:)

Margaret M M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron N. 
Clasificación:
3.0

The van was very dirty on the outside and window were also very dirty. I cleaned the windows whe. I got it home. The persons working were reasonably nice and informative about vehicle operations.

Kevin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marco S. 
Clasificación:
1.0

The check oil light was on when I picked it up.i was quoted $330 including the mileage I put in and was charged $461. When asking the employee and manager to explain the breakdown they were so rude and nasty. I feel I was overcharged and I will never use this location again and I have two friends in Greenwich moving this month.

Emily P. 
Clasificación:
5.0

Whole experience was very good, good customer service, clean truck, and easy contract process, will use them again definitely

Laurie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

joyce V. 
Clasificación:
5.0

El cliente no dejó un comentario.

John I. 
Clasificación:
5.0

everything was perfect.

daniel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

john P. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael T. 
Clasificación:
3.0

When my UHaul was returned I was charged for returning the van after hours, but I returned it well before my due date. The matter was well taken care of.

Amanda D. 
Clasificación:
5.0

I love the location of where I pick up my rentals. Greenwich Hardware is great. Love them. Uhaul itself I don't love as much. The website is clunky and hard to use. I was charged an “after hours” fee even though I returned my van during business hours. Lots of other little fees tacked as well. Uhaul is annoying. Those things should be disclosed.

Tamara W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Hisashi T. 
Clasificación:
4.0

Parking sucks around it

Russ L. 
Clasificación:
5.0

Just keep up the good work

LUIZH D. 
Clasificación:
1.0

Someone from UHaul needs to call me immediately at 203-858-7528. I will no longer put up with the abuse and filthy equipement from Valencio at this location and I want a refund from the UNAUTHORIZED charges he put on my charge card and admitted to doing! If I do not hear from someone promptly -- I will have American Express cancel all payments to UHaul.

sarah K. 
Clasificación:
3.0

Had trouble with the UHaul moving supplies order not transferring to Greenwich Hardware. So UHaul - please credit as moving supply order items were never obtained.

Suzanne G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph I. 
Clasificación:
5.0

Everyone was friendly and helpful

Edwin R. 
Clasificación:
5.0

Easy to handle - easy pick up and return. Perfectly happy experience!

Lynn K. 
Clasificación:
5.0

Very easy pickup and drop-off. Friendly customer service and assistance.

Cynthia I. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector C. 
Clasificación:
5.0

The staff was very helpful and explained the details regarding the drop-off thoroughly.

Diane L. 
Clasificación:
5.0

Very good service and fast AAA×

javier S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW A. 
Clasificación:
5.0

El cliente no dejó un comentario.

TORELLI T. 
Clasificación:
5.0

What a smooth and pleasant experience! The van was ready and waiting at 8AM and was perfect for the job we needed to do.

Hilary W. 
Clasificación:
2.0

The man who assigns the truck acted very agitated and like we were bothering him. The place is small & cramped-- wouldn't recommend.

Stephanie T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Daniel A. 
Clasificación:
5.0

Efficient and cooperative. Friendly neighborly and helpful. Tnx

CR K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADRIAN S. 
No se han enviado comentarios para esta ubicación.

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