Customer did not leave a comment.
KATHERINE PERKINS
Customer Reviews for Greener Montana Properties
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Kathleen was awesome. Everything went so smoothly! Highly recommend the Victor Uhaul location!
Melissa Cotevery efficient
Marty BanksThe team at greener properties is great. They have picked up the phone before their office hours, always have the equipment ready when agreed upon, are friendly and do their best to get you out of there as quickly as possibly.
William Wilsonas always, very helpful and courteous.
Marty BanksThe location is a parking lot with gate code access. No one was present and I had several questions that I wanted answered. I would much rather have a drop off confirmed by a u haul employee. Anything could have happened to the vehicle and trailer after I had dropped it off. Once again this was not the drop off location that I had requested.
John Owenthe ladies were prompt and efficient, i cannot think what would improve their program
Marty BanksPick up and drop off was great....
Bill SundbergRented from this location twice and had excellent service and would definitely use them again.
Rick NelsonThe whole transaction was very easy and pleasant!
Jason CruceLocation was hard to get to using a GPS. The yard was not accessible off the street address, it had to be accessed from the back. Someone from out of town would not know this.
james kaneyBetter visibility of location
Ricky StantonWe like Kristyn and Travis a lot. They are our preferred Uhaul location in Hamilton.
Brandon VanHelpful, understanding and available on a Sunday!
David CoyleAnswer all Questions.
Jeff DuncanThe location was changed, which we expected. It was a Sunday so nobody was there. It wasn’t an issue.
STEPHEN SHERIDANWe appreciate the friendly and efficient service.
Virginia CainaExactly what I needed
Adam SeelyeNeeded new wiper blades and tires. Tread was down to wear bars.
Michael OrletThe representative tried to communicate with me but it could've been better. She was kinda aggressive as well
Sierra RagenI appreciate the efficient and friendly service!
TOM SCHMITKristen called and let me know of alternate drop off location around the corner very convenient due to more snow problems 🤪 And was able to receive trailer quick and easy. Very good experience at both ends of travel ,Which made a very hard trip tolerable. Thanks. Mike
Mike GreculaThe location was a challenge to find. There was no drop box and no one on site. Travis called as soon he saw my ring message. Very friendly and sent the receipt.
Pamela La PointeDid not drop at office so don’t know the situation at the office? Overall a good experience!
RONDO RENNAKERUHaul corporate changed locations for pick-up after I was clear where I wanted to pick up. Sending an email was not a good substitute and poor customer service. Both local dealers were great and almost made up for it.
Tori NoblesI asked for military discount and she said it’s already in there but it wasn’t. The truck did not run very well. Very shaky would never drive far in that shaking ratted tattered truck. Also it was the only truck available for a day. No others for weeks. I commend the awesome lady that helped me find a truck. But as far as everything else. No thanks on the vehicle and location
Curtis CallihanWe arrived after closing, but they gave us instructions on where to go to drop the trailer off. No problems.
Joseph StellaTravis, Kristyn and their team are superb! I highly recommend them!
Philip KovachA great rental experience! Many thanks to Travis and the entire staff at Greener Montana Properties for their very professional and thoughtful assistance.
TOM SCHMITKristen was very nice. She is always nice. Last year she helped me jumpstart my truck, this time she cleaned out our electrical connector for the trailer we rented because it was corroded. She always goes the extra mile for her customers. Thanks Kristen!
Brandon VanGiesonThe Hamilton Montana uhaul was a very easy process. Easy to find and lots of help with the set up. Awesome people working there. Thanks
William RowleyVery friendly and helpful. Pickup was relatively quick and smooth.
David AlgieIt was unclear where to park the uhaul when we returned it. We ended up parking it next to another uhaul that was parked in a field with tall grass and lots of mosquitos. The drop off directions said to place the keys in the drop box, but we searched all over and never could find a drop box, so ultimately, we locked them in the back of the uhaul and hoped we would not be penalized for doing so.
Benjamin JonesThe only concern was the fact I had to pick up the truck the day before I needed it because you don’t open until 10:30. Which cost me an extra days rent. Most U-Haul locations open at least by 8:30 if not earlier. The lady that helped me at this location was very courteous and friendly and I enjoyed dealing with her.
Antoinette LoweFantastic service!
Dan HarmonBetter signage on the main street. The office is behind a building on a major highway in town. It was very difficult to locate.
DANIEL JAROSETell the customer there is a giant bag of blankets and a hand cart that's going to take up valuable space in the back of the truck.
Jessica WordenYou guys were lovely and so helpful!!!!
Donnalee RogersImpossible to find--no street signage and what little identification the site had once you worked your way around back was on the wrong door. Woman with a baby said: "Just leave the keys." Did not even leave the office to check the truck. Felt very vulnerable to some late damage claim or something. The pickup site had accidentally left a brand new appliance dolly in the truck--when I told drop off lady that it was still in the truck she just shrugged and smiled. Very unprofessional...am guessing the lady behind the desk with a baby was baby-sitting the office and did not know what the process should be.
Mike JagdMy 6 by12 trailer was not there had go to Idaho for it 😕! But I got a 10 by 10 and that was great 👍
Richard DaffinVery good outfit. Not my first experience with them. Very consistent, excellent service.
robert bourgoinThe signage at the location is incredibly small. All the rental equipment is behind the building and as such completely unseen until you drive around. There was very little room to turn around and if I had been returning a larger trailer, it would have possibly been impossible without having others move their vehicles.
Paul GillumNo improvements necessary!
Tracey KuhlinGive yourself an hour to pick up the truck and 45 minutes to drop it off. The contactless procedure is a true hassle.
Shane CooperThey need a Uhaul sign out in front of the building instead of the back? We had to turn around twice. Customer service was excellent.
Vicki CronkHard to locate. No sign visible from the highway. The young lady we dealt with was outstanding, however, and really knew her job. She’s a keeper!
ROBERT GRAVESPick up was far from location requested.
Walter Lujan