None of the equipment was in the truck, no Wi-Fi connection at location.Jack D.
Customer Reviews for Green Outlet
(U-Haul Neighborhood Dealer)
Honesdale, PA 18431
(over the bridge on brown street to the left)
Servicios en esta ubicación:
- Wed–Fri10 a. m. - 5 p. m.
- Sábado10 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.Jeff M.
The lady that got us the keys was nice, but we had to wait about 10 min for her to get there. The U-Haul floor in the box was dirty, the cab reeked of cigarettes, and I had to load the dolly myself.Amber D.
Everything was greatBARBARA B.
El cliente no dejó un comentario.Roy S.
El cliente no dejó un comentario.Duncan W.
El cliente no dejó un comentario.JOSEPHANTHONY V.
El cliente no dejó un comentario.Ralph S.
El cliente no dejó un comentario.Kylie M.
great staff and place to rent a uhaul.Frank B.
El cliente no dejó un comentario.ragina S.
El cliente no dejó un comentario.JohnPaul E.
El cliente no dejó un comentario.Richard P.
El cliente no dejó un comentario.Kelly M.
El cliente no dejó un comentario.Priscilla M.
This location was completely cut off to my by construction, and no one bothered to mention this. My drop off was time consuming and stressful because I literally had to beg some construction workers to move their equipment so I could return the truck. The place was completely unmarked, and virtually hidden.Wesley T.
Everything was perfect.Ambur D.
El cliente no dejó un comentario.Richard R.
El cliente no dejó un comentario.Michael H.
El cliente no dejó un comentario.Eric S.
The ride share is not quick like it should be. We ended up going in to complete once they opened. The agent was amazing and opened early because of the trouble we were having.Melissa L.
Excellent customer serviceRichard K.
El cliente no dejó un comentario.Garvin W.
El cliente no dejó un comentario.kathleen D.
El cliente no dejó un comentario.Henry K.
El cliente no dejó un comentario.TINA M.
I used the u haul it app to return the truck. I had to start the return over three times as periodically an â€œerrorâ€ prompt would appear. The app also told me at the end that I owed a gasoline fee and additional gas in the truck. That was very concerning to me as I took pictures and returned the truck with the gas gauge in the exact same spot as I picked it up. I noted my concern on the app and received no response. In the future I will return the rental truck to an actual u haul it dealer who is present on the lot.Janet C.
El cliente no dejó un comentario.Janet C.
El cliente no dejó un comentario.Gloria K.
El cliente no dejó un comentario.James G.
The only thing is I didn't receive an email receipt for my return of the truckNicholas L.
El cliente no dejó un comentario.Chris B.
This was not our requested pick up spot, it was actually an hour drive one way. Although you allowed me to pick it up a day early it could have been a real hardship if I couldn't have found a ride to pick it up. The staff at Green Outlet were very friendly and helpful.David L.
This site was not open on M, T, or Wed so I can't judge the questions.Steve M.
El cliente no dejó un comentario.Isabelle D.
El cliente no dejó un comentario.ROBERT G.
Staff was friendly, the uhaul was clean.... but something was up with the way this truck ran. I was worried it was going to blow the transmission on the way back with my furniture. Like four times the rpms ramped up to almost 6k when i was doing 25 mph in the downtown.ASHLEY M.
El cliente no dejó un comentario.Christina S.
El cliente no dejó un comentario.MARLENE W.
Even though I had a confirmation for a 7 AM pick up when I got there and tried to sign in I was told that I was set up for him delivery and had to wait until the business opens at 10SUSANNAH R.
El cliente no dejó un comentario.Alan K.
She was very nice and helpful. The entire experience was easy, the truck in excellent condition. We'll done U-Haul!Steven B.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.ERNEST N.
El cliente no dejó un comentario.Joseph G.
I was very impressed with the entire operation...very efficiently run.Steven M.
El cliente no dejó un comentario.Charles L.
It's good enoughThomas T.
All went smoothly. Great service from its friendly and helpful owners! Not just a UHaul facility, this place is an outlet for all kinds of merchandise for the home like shelving, tables and chairs, and accessories. I enjoyed browsing through a fun variety of finds, that touched on the eclectic, traditional, whimsical, and more. Highly recommend!teresa B.
El cliente no dejó un comentario.THOMAS ROBERT S.
The customer service rep was very friendly and helpful. I have nothing but good to say.BETSY I.
I called the day before returning the truck to see when they were open, which was between 10 am and 4 pm. I said I would be there at 10:30 am. Didn't realize I was to be there at 9am and they didn't say. I had overlooked the timing on the paper. They were nice about it. Overall I was well pleased . Thank you for trusting me with your truck.BEVERLY C.
The individual came right out to us, checked the van, said it was clean, and talked with us very a little. Very personable!JENNIFER P.
El cliente no dejó un comentario.derek S.
Great peopleSteven L.
El cliente no dejó un comentario.TIMOTHY T.
Nothing. People at Green Outlet were terrific and knowledgeable. They are your best advertisement for customers.STEVENP L.
El cliente no dejó un comentario.JOSEPH M.
El cliente no dejó un comentario.Robert L.
El cliente no dejó un comentario.Linda V.
We had an excellent experience with the folks who run this location! We would 100% rent from them again!Elizabeth K.
I used the remote check in -- app said I was not at location (GPS) yet I was there, I had to call customer support. Delayed pick up by 20 minutes.Joe I.
Have used to rent from this location twice and both times extremely helpful and accommodating. Never an issue.Paul D.
El cliente no dejó un comentario.THOMAS H.
El cliente no dejó un comentario.Garrett D.
A little hard to find the location.elias C.
El cliente no dejó un comentario.Christopher D.
Make the check-in process easier on the website.Stephanie M.
El cliente no dejó un comentario.Tiffany A.
They didn't have a furniture and utility dolly. I had to go to a different location and have 2 contracts which made returns much more difficultDan M.
In your location description, notify that your on the left after the train tracks.HERBERT C.
El cliente no dejó un comentario.NICKOLAS G.
El cliente no dejó un comentario.Donald F.
BUT i will not recommend UHaul to anyone. I will tell as many people as i know the appalling story that follows.. I was disappointed with the change in where I was scheduled to pick up my 3 vehicles. I made a reservation 2 months in advance...and was emailed 4 days prior to pick up at a location 30 miles from where i had booked to pick up since the vehicle size I wanted was not available at the location I booked. Your customer service is APPALLING!!!..As a valued customer you should have had those trucks delivered to the location I booked them originally. Apparently you don't care about customer service...and I will look at alternatives in the future.Camp T.
I was disappointed with the change in where I was scheduled to pick up my 3 vehicles. I made a reservation 2 months in advance...and was emailed 4 days prior to pick up at a location 30 miles from where i had booked to pick up since the vehicle size I wanted was not available at the location I booked. Your customer service is APPALLING!!!..As a valued customer you should have had those trucks delivered to the location I booked them originally. Apparently you don't care about customer service...and I will look at alternatives in the future.Camp T.
El cliente no dejó un comentario.Debra K.
Excellent service. Friendly staff.THOMAS A.
El cliente no dejó un comentario.Warren H.
El cliente no dejó un comentario.WILLIAMJAY L.
El cliente no dejó un comentario.Kim T.
Very knowledgeable and service-oriented.Daphne D.
No signs where to park. Guy almost hit truck and yelled at me that I was in wrong spot, parking off the road, but behind bldg. Then I moved it to spot he pointed to, then he yelled again to straighten it out. Very rude and ignorant of customer service skills. Clerk inside was extremely nice and explained everything well.DAPHNE D.
El cliente no dejó un comentario.PEARL T.
El cliente no dejó un comentario.RAFAEL O.
when we dropped this off the truck had more gas than when we started. we were charged for mileage when 1) we had to travel 30 miles out of our way to pick up the truck due to a haul error and when we did the extra day I told them I had to do a round trip and they said because of extending the rental the mileage would be included. I will never rent from U-Haul again.Michael D.
Staff was Awesome ! A great help ! Thank you again ! R.M.NellROBERT N.
El cliente no dejó un comentario.Mark W.
Not a thing. Professional, quick and very personable. Great experience.LISA P.
Make sure that the key is securely attached to tag.rory D.
El cliente no dejó un comentario.Colleen N.
Unable to log in you till on property. Not everyone picking up knows or has that capability. Store was closed. Difficulty reaching someone. Charged extra, still waiting for refund.Nicholas P.
There was a French Fry left on the dash from prior renter. Otherwise the truck was clean.Kathleen V.
El cliente no dejó un comentario.William D.
El cliente no dejó un comentario.CATHERINE M.
Green outlet was very friendly to work with and we couldn't have had a better experience. We've never had a bad experience with any of the local uhaul locations. They are very professional and make the rental a smooth and easy process. Tom and Sue Armona Thank youSusan A.
El cliente no dejó un comentario.RICHARD L.
El cliente no dejó un comentario.LISA Y.
my first experience was a complete nightmare.anthony M.
El cliente no dejó un comentario.Paul C.
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