No paperwork was given, the. Truck wasn’t walked with me and I was over charged. The truck was filthy had coke spilled all over the seats and console. Only had half a tank of gas. The back door was hard to get up and down. It was horrible And this is for the pick up location. Drop off he wouldn’t walk it with me just said I’ll check it in and again I was over charged I have the pictures of mileage and gas
Jessicca W
Customer Reviews for Great Motors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location charged me for gas when I returned the uhaul with more gas than it started. I requested a refund on my receipt and never heard anything back.
Laura Sthe Gear shifter was sloppy and wobbled around, truck rattled on the Interstate, truck used alot of gas, the gas gauge was unreliable, We started trip with 5/8 of a tank of gas returned truck with a full tank of gas because the gas Gauge wasn't working properly
Lillian RVery friendly and quick staff
Sarah BThe price for my in town move was literally almost the same as my move over 400 miles. Not happy about that at all. Will never use uhaul again. With that being said, the staff at the Rendon location were fantastic. Smile on their face, professional, and really made it a great experience.
Dillin LExcellent service. Honest and reliable agent. Great experience.
RONALD MThe light cable was three feet short to reaching my trck. Had to urchase extender car for $25 to make lights work. Not happy with that resolution.
RANDEY Bthe electronic information / site used to take pictures is unreliable AT BEST. it took us 8 or 9 attempts to get the uhaul site to accept identification photos... and the photos were perfectly readable in each instance... your site just refused to accept them.
Dennis GTeach your people how to take care of the paper work better
Tammy M