Comentarios del cliente para Grays Services

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Grays Services

Grado total:

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Herb M. en

Grado:

I didn't know at the time I picked up the tow dolly, but the wheel bearings needed replaced

Leah G. en

Grado:

Rented a dolly, got to the place and there was not one available at all. When I first reserved my spot, I added that on, got to the place to pick up the truck and there was none.

Mark T. en

Grado:

Good service but it was a 40 mile round trip to pick it up.

Kevin C. en

Grado:

Gray's did a great job. I was not happy with my final bill. I was not told that the insurance cost $14 per day when the truck was kept additional days. I feel this was very miss leading. I would not have carried the insurance if I had known this. For 14 days the truck was just sitting in my drive way not moving. Why would I have paid for insurance when there was no danger of it getting damaged, especially at $14 per day. Overall my experience with UHaul on this move has been very disappointing. I plan to never use you again if at all possible,

Dan C. en

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El cliente no dejó un comentario.

roger H. en

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El cliente no dejó un comentario.

Will B. en

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El cliente no dejó un comentario.

Joseph B. en

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El cliente no dejó un comentario.

Ryan E. en

Grado:

Was a little disappointed that I had to drive 60 miles to get the truck size I wanted. However, the service and kindness of this staff made up for that disappointment. Very friendly, kind, and helpful people.

TIM G. en

Grado:

I would recommend the U-Haul in Benton over the large one in Paducah because they in Paducah they were rude disrespectful and we're not willing to help at all in our time of need but the people in Benton were very understanding and helped us get hooked up and on our way quickly

Margaret M. en

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El cliente no dejó un comentario.

Perry J. en

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El cliente no dejó un comentario.

Gerhard M. en

Grado:

Nothing, all friendly people, no hassles.

jeff K. en

Grado:

grays service is really not in Benton ky it is in draffenton ky

Scott E. en

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El cliente no dejó un comentario.

Linda M. en

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El cliente no dejó un comentario.

Eugene W. en

Grado:

Check electrical connections. The dolly I rented had a plug. Luckily my car lights connector worked so I didn't need the dolly lights.

kathy G. en

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El cliente no dejó un comentario.

TERRY C. en

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El cliente no dejó un comentario.

Cheryl A. en

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El cliente no dejó un comentario.

Cheryl A. en

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Very friendly and helpful

Heather B. en

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El cliente no dejó un comentario.

Rita H. en

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El cliente no dejó un comentario.

Scott C. en

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El cliente no dejó un comentario.

Cory Q. en

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El cliente no dejó un comentario.

Michael S. en

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El cliente no dejó un comentario.

Brian C. en

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El cliente no dejó un comentario.

Dustin L. en

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El cliente no dejó un comentario.

Vernon S. en

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El cliente no dejó un comentario.

Derek E. en

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El cliente no dejó un comentario.

Michael S. en

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El cliente no dejó un comentario.

Billy R. en

Grado:

Very friendly and knowledgeable staff.

KENT E. en

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El cliente no dejó un comentario.

todd W. en

Grado:

Nothing, great service.

Joanne S. en

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El cliente no dejó un comentario.

Terrence M. en

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El cliente no dejó un comentario.

Bill P. en

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El cliente no dejó un comentario.

Michael L S. en

Grado:

Wow! the self-drop service is the best! saved a lot of time and money! thanks!

Martha D. en

Grado:

You did an excellent job. Will definitely recommend you to others in need of your services

Eugene W. en

Grado:

El cliente no dejó un comentario.

james H. en

Grado:

They new the truck had a broken glass and my little girl cut her hand on it the lady at the site ripped us off of 20 cash truck was nasty and jumping going down the road just upset and I love uhaul it was just unexpected

lona B. en

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El cliente no dejó un comentario.

BILL P. en

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El cliente no dejó un comentario.

Brandon S. en

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El cliente no dejó un comentario.

Cheryl A. en

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El cliente no dejó un comentario.

Cheryl A. en

Grado:

Dropped after hours

KENT E. en

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El cliente no dejó un comentario.

larry U. en

Grado:

Nothing

daniel M. en

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El cliente no dejó un comentario.

Jack T. en

Grado:

They were helpful, prompt and friendly.

TIA A. en

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El cliente no dejó un comentario.

renee G. en

Grado:

Great place to do business with. No improvements needed.

susan W. en

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El cliente no dejó un comentario.

judy M. en

Grado:

They are awesome

Judith O. en

Grado:

The trailer and blankets were dropped off after closing so we did not interact with anyone. The lot seemed neat and tidy. Trailers have been left here by friends and they recommended these folks. I cannot accurately rate the Benton, My facility.

JESSE H. en

Grado:

Every thin went great.

tim T. en

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El cliente no dejó un comentario.

Tom K. en

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El cliente no dejó un comentario.

Brad R. en

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El cliente no dejó un comentario.

kerea O. en

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El cliente no dejó un comentario.

James B. en

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El cliente no dejó un comentario.

William M. en

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El cliente no dejó un comentario.

todd W. en

Grado:

Nothing. Courteous and professional customer service at that location.

allen B. en

Grado:

The facilty and the help we received was great. The trailer was difficult for me to take off the hitch and I needed two people. Would have been nice to have a way to crank it off.

jeff D. en

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El cliente no dejó un comentario.

Michael H. en

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El cliente no dejó un comentario.

James B. en

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El cliente no dejó un comentario.

James B. en

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El cliente no dejó un comentario.

JEFFREY D. en

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El cliente no dejó un comentario.

Peter S. en

Grado:

Excellent service. Great people to do business with. Will recommend and rent there again.

Teresa T. en

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El cliente no dejó un comentario.

JEFFREY D. en

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El cliente no dejó un comentario.

BARRY T. en

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El cliente no dejó un comentario.

Anthonny D. en

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El cliente no dejó un comentario.

KENT E. en

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El cliente no dejó un comentario.

kelly D. en

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El cliente no dejó un comentario.

David H. en

Grado:

Speed and processing

Ronald C. en

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El cliente no dejó un comentario.

Eugene W. en

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Keep doing what you are doing

darrel T. en

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El cliente no dejó un comentario.

Jeffrey S. en

Grado:

Gray's was super nice and explained everything. Great customer service. Two thumbs up and would definitely recommend.

Dale G. en

Grado:

The truck rode very very rough. This was the worst riding truck I have ever ridden of that size. Everything was good.

Rick K. en

Grado:

Uhaul's website adds charges without approval. The customer service from the corporate team is rude and apparently no customer centric. Specifically, Keith in customer service does not put his customers' needs first. I have always used Uhaul without hesitation. However, these last 2 rentals have opened the door to Budget and others.

Barb J. en

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El cliente no dejó un comentario.

GLORIA L. en

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El cliente no dejó un comentario.

JOHN K. en

Grado:

Not a problem at this location. Very pleasant personal..

James B. en

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El cliente no dejó un comentario.

James B. en

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El cliente no dejó un comentario.

james H. en

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El cliente no dejó un comentario.

Pamela S. en

Grado:

Thank you Pam for helping us on short notice!

jonathan B. en

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El cliente no dejó un comentario.

Francis V. en

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El cliente no dejó un comentario.

Randy B. en

Grado:

I have nothing but praise for our experience with Pam at this location. She was above and beyond helpful. There is nothing I could recommend to improve our experience. The truck we wanted was about 10-12 miles from our location, and they picked it up for us and brought it to our location in Benton,Ky. Thank you Pam for being so friendly!!!

James R. en

Grado:

El cliente no dejó un comentario.

kerry T. en

Grado:

The mileage rate

Joni K. en

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El cliente no dejó un comentario.

Ralph W. en

Grado:

could not have ask any better than these people U haul need people like these

gregory L. en

Grado:

Everything was fine

Gary R. en

Grado:

not have customer service be not knowledgeable at all. first they set up the rental in the wrong town after I called specifically not to be in Irvin cobb Paducah which would be 49 miles backward adding that to trip. second where they set up the rental after the third call attempting to get a bike hauler, the location Benton ky did not have a bike hauler. the night before, june 1, uhaul customer service said"(after being silent 25 minutes)there is no bike carriers in 50 mile radius."WRONG. AFTER GOING TO BENTON, THEY DIRECTED ME TO THE DRAFFENVILLE LOCATION WHICH IS 5 MILES FROM MY HOUSE. THEY HAD THE UNKNOW BIKE TRAILER WHICH CHOCK. YOU GUYS DONT EVEN KNOW AND PEOPLE CANNOT HAVE THE PIECE OF MIND USING A TRAILER FOR THE RIGHT PURPOSE. THEY WERE KIND. YOU NEED TO KNOW THAT CUSTOMER SERVICE DOES NOT HAVE AN ACCURATE DATABASE TO BE ON THE PHONE, AND NEEDS TO LISTEN BETTER SO YOU GO TO THE RENTAL THEY SAID WAS SET UP. IF I WOULDNT HAVE CALLED AGAIN, I WOULD HAVE HAD TO GO TO IRVING COBB. IT WAS SET UP AND I ASK TO BE IN MY IMMEDIATE AREA AFTER LENGTH RESEARCH THEY SUPPOSEDLY, BUT NOT, FOUND A BIKE TRAILER AND I WAS PLEASE. WHEN I CHECKED THEIR EMAIL I WAS SET UP IN THE SAME LOCATION AGAIN!!!!!!!!! MORE TIME TO BE ON LINE WITH PEOPLE THAT DONT LISTEN, AND DONT HAVE THE INFORMATION TO PROVIDE A PROPER RENTAL. THREE AGENTS AND ALL SAID WE HAVE NO BIKE HAULER IN 50 MILES. ENOUGH SAID.

Victoria H. en

Grado:

El cliente no dejó un comentario.