Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Picking up the U-Haul went very smooth truck was ready to go everything was explained completely. I would recommend this to everyone.
Diane N
Rating:
5.0
Customer did not leave a comment.
virgina t
Rating:
5.0
Rick is such a nice guy! Excellent Service! Couldn’t ask for a better Uhaul dealer. I look forward to doing business with Rick again😁.
Cheryl G
Rating:
5.0
Customer did not leave a comment.
Kenneth T
Rating:
5.0
Customer did not leave a comment.
LYLE M
Rating:
5.0
Great customer service. Very helpful and quick response with any questions.
Matt M
Rating:
5.0
Customer did not leave a comment.
JOHN C
Rating:
5.0
The gentleman that assisted me was very accommodating. He waited for us to go buy a hitch when we could find ours & our plan was to just buy one at uhaul. Not realizing they didn't sell them there. It made renting the trailer to get my broke down car off the side of the road less stressful. He was also very patient the next morning when I ran over getting home from work (3rd shift) when returning the trailer. Amazing customer service. Will deffinatly be back here when I need to use uhaul again.
Mary G
Rating:
5.0
All good, thank God.
Juan T
Rating:
5.0
Richard went above and beyond to accommodate our travel schedule!
Rodney M
Rating:
5.0
Customer did not leave a comment.
Kimberly H
Rating:
5.0
Everything was handled over the phone, which I have no issues with. Professional over phone, quick and easy, would recommend this location to anyone in the area.
TIM w
Rating:
5.0
Mgr at grays storage vary helpful. Will return soon.
Jimmie G
Rating:
5.0
Location was very helpful. They were surprised about the check engine light, (lack of communication on uhaul).
Very helpful. (Actually left a personal belonging in cab and was able to retrieve without issue)
Herbert B
Rating:
5.0
Everything was perfect!! Thank you.
eric w
Rating:
4.0
Customer did not leave a comment.
Amanda C
Rating:
5.0
Customer did not leave a comment.
Patricia P
Rating:
5.0
Customer did not leave a comment.
Reggie B
Rating:
5.0
Customer did not leave a comment.
Suzan M
Rating:
5.0
No improvements needed , great U-Haul vendor, they go above and beyond , thank you to the Gray’s
Tenaya S
Rating:
5.0
Grays were awesome. I have rented trailers multiple times and never disappointed.
CURT B
Rating:
4.0
Customer did not leave a comment.
Tom B
Rating:
5.0
Customer did not leave a comment.
Aaron S
Rating:
5.0
Customer did not leave a comment.
Michael E
Rating:
3.0
Could not do online return thing
Tom B
Rating:
5.0
Customer did not leave a comment.
JAMES K
Rating:
5.0
Customer did not leave a comment.
CYNTHIA A
Rating:
4.0
Customer did not leave a comment.
NATASHA R
Rating:
5.0
Nothing everything was perfect. The u-haul employee was very respectful and helpful
Logan W
Rating:
5.0
Customer did not leave a comment.
Darlene G
Rating:
5.0
Owner, very good to work with. Would highly recommend.
Marcus G
Rating:
5.0
Customer did not leave a comment.
Vernon G
Rating:
5.0
Customer did not leave a comment.
Brian S
Rating:
5.0
I had a perfect experience. I can give no feedback on improvements.
Stanley M
Rating:
5.0
Customer did not leave a comment.
NANCY C
Rating:
5.0
Not a thing!! Keep up the great work!!
Patricia D
Rating:
5.0
Customer did not leave a comment.
Paskiewicz L
Rating:
5.0
It was excellent and professional service. I was in and out. The gentleman made sure the trailer was secure and ready to tow. Outstanding!
Charles C
Rating:
5.0
Customer did not leave a comment.
Robert M
Rating:
5.0
Customer did not leave a comment.
Victoria M
Rating:
5.0
Customer did not leave a comment.
DENNIS C
Rating:
5.0
Everything was perfect from scheduling pick up to ease of process. Was moving out of state and required short notice use of moving truck.
Highly recommend.
david m
Rating:
5.0
Great experience. No improvements.
rob w
Rating:
5.0
Customer did not leave a comment.
CODY U
Rating:
5.0
Customer did not leave a comment.
lee r
Rating:
5.0
Excellent service and I highly recommend this location!!!
JoEllen S
Rating:
2.0
I did not like the fact that my drop off point had changed, and the new drop off point was not open.
Dan S
Rating:
4.0
Customer did not leave a comment.
Jeffrey M
Rating:
5.0
Customer did not leave a comment.
Sarah B
Rating:
5.0
Great Customer Service
Daniel M
Rating:
5.0
Very friendly, knowledgeable and helpful. Truck was available and clean when promised.
Mark B
Rating:
5.0
Customer did not leave a comment.
Benjamin C
Rating:
5.0
Customer did not leave a comment.
Brian L
Rating:
5.0
Customer did not leave a comment.
TYLER F
Rating:
5.0
He even went out of his way to pick up the truck so it and the car hauler were together. Awesome service, super nice guy!
Holly S
Rating:
5.0
He was great! Friendly, accommodating and held our lock key that we forgot to get off the ring from the truck rental.
Jennie C
Rating:
5.0
Customer did not leave a comment.
Sherry M
Rating:
5.0
Customer did not leave a comment.
timothy R
Rating:
5.0
Customer did not leave a comment.
Dennis M
Rating:
5.0
Customer did not leave a comment.
KATHLEEN B
Rating:
5.0
Customer did not leave a comment.
Robert A
Rating:
5.0
Made rental extremely easy
JANET K
Rating:
5.0
Have used Gray’s in the past and they always do an excellent job. Goes over and above to make sure everything is ready when you need the equipment. Always clean. Easy in and easy out.
JOHN G
Rating:
5.0
Customer did not leave a comment.
Richard F
Rating:
5.0
no hassles. Works well with customer for any special requests.
easy check-out and check-in procedures
Marc S
Rating:
5.0
Customer did not leave a comment.
Nathan B
Rating:
5.0
Customer did not leave a comment.
susan p
Rating:
4.0
Customer did not leave a comment.
James k
Rating:
5.0
Customer did not leave a comment.
Larry H
Rating:
5.0
Customer did not leave a comment.
EDWIN K
Rating:
3.0
Customer did not leave a comment.
William S
Rating:
3.0
Customer did not leave a comment.
mark h
Rating:
5.0
Great customer service. Very helpful. Thank you
Rachel S
Rating:
5.0
Customer did not leave a comment.
GARY S
Rating:
3.0
Change the scheduling department leadership!
Alan L
Rating:
5.0
Customer did not leave a comment.
kelly l
Rating:
4.0
Customer did not leave a comment.
Ben G
Rating:
3.0
Customer did not leave a comment.
Rene T
Rating:
5.0
I think it’s great that you have moving service along with your u Haul advertisement the guys that I had were great Marcus and James
SUSAN R
Rating:
5.0
This is the only place I will use to rent a UHaul.
ROBERT M
Rating:
5.0
Everything at this location was great. Have all of your locations learn from this location
Marty B
Rating:
5.0
Rick was absolutely great to work with. Went out of his way for us.
Alan B
Rating:
5.0
Customer did not leave a comment.
Jacob P
Rating:
5.0
Great easy access 👍
STEVEN G
Rating:
5.0
Customer did not leave a comment.
Michael E
Rating:
5.0
Customer did not leave a comment.
Vicki B
Rating:
4.0
Customer did not leave a comment.
William B
Rating:
5.0
Customer did not leave a comment.
RYAN S
Rating:
5.0
Customer did not leave a comment.
Paul B
Rating:
5.0
Courteous folks! They made it an easy & pleasant experience! Thank you!
CAROLYN B
Rating:
5.0
Customer did not leave a comment.
JOHN M
Rating:
4.0
Always eager to help and make process as quick and easy as possible
JOANN S
Rating:
5.0
Customer did not leave a comment.
MICHAEL E
Rating:
5.0
Customer did not leave a comment.
DANIELLE S
Rating:
5.0
Customer did not leave a comment.
RONALD G
Rating:
5.0
The entire rental experience went smooth as silk. There would not be much room for improvement. We plan to quite likely do another rental soon. The proprieter was super helpful.
