Comentarios del cliente para Grants Towing Napavine

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Grants Towing Napavine

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BECKY M. en

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El cliente no dejó un comentario.

BONNIE E. en

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El cliente no dejó un comentario.

STACY D. en

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Dropped trailer off after hours

MARGARITO G. en

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El cliente no dejó un comentario.

Stanley E. en

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El cliente no dejó un comentario.

Elizabeth B. en

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The women who helped us were very accommodating, and even mentioned to us that a major portion of our planned route was closed - and then helped us find a way around it! They were super friendly and I was appreciative of their assistance

MIKE V. en

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El cliente no dejó un comentario.

Ronald A. en

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El cliente no dejó un comentario.

corwyn T. en

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El cliente no dejó un comentario.

Rustin A. en

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El cliente no dejó un comentario.

DESIREE B. en

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El cliente no dejó un comentario.

ted F. en

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El cliente no dejó un comentario.

BEATRICE D. en

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Best experience ever from uhaul. I use them whenever I need a truck or trailer but this was the best so far.

mel N. en

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El cliente no dejó un comentario.

RICHARD D. en

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El cliente no dejó un comentario.

gerald G. en

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El cliente no dejó un comentario.

KJERSTI S. en

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El cliente no dejó un comentario.

gerald G. en

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El cliente no dejó un comentario.

Ralph C. en

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El cliente no dejó un comentario.

christa L. en

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El cliente no dejó un comentario.

RICK K. en

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She was awesome to work for-I wish I could hire her for my company

PEGGY H. en

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El cliente no dejó un comentario.

JAYNE C. en

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The staff were friendly and very helpful. Good people. Really took the time to make sure I had what I needed.

VICTORIA H. en

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It was a great experience. The uhaul where I picked up and dropped off was very nice. But the help, customer service I received for my situation at the grants towing office in chehalis wa was EXCEPTIONAL! I feel the lady that helped me went above and beyond her job to occomidate me, and make my move so much less stressful! I am forever greatful!

joy Y. en

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El cliente no dejó un comentario.

KAREN H. en

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El cliente no dejó un comentario.

JOhn W. en

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El cliente no dejó un comentario.

STEVE K. en

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El cliente no dejó un comentario.

HEIDI S. en

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El cliente no dejó un comentario.

JAMES M. en

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El cliente no dejó un comentario.

SHEENA E. en

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El cliente no dejó un comentario.

JESSIE H. en

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El cliente no dejó un comentario.

RYAN D. en

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El cliente no dejó un comentario.

JOEL RYAN H. en

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El cliente no dejó un comentario.

SHARON M. en

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El cliente no dejó un comentario.

Matthew R. en

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Great service and easy pick up and drop off! Will use this service again.

Dallas D. en

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I think you all need a computer upgrade. The poor womans computer crashed 3-4 times and cost me and her at least a half hour. A long line formed in the process and thet were not happy either.

SADIE T. en

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El cliente no dejó un comentario.

Donald R. en

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The truck reserved was supposed to be at the location but then once we arrived the truck was at another location nearly 10-15 miles away which is the 915 Koontz Rd location. This is not were we researve to pick up the truck. In addition, after receiving the truck and doing the normal walkaround out in some remote country location at a facility that was closed and had to have someone drive in to open and give us the truck we left, then loaded and went to fill up and get on the road. At that point I noted something hanging down under the front of the truck. Upon inspecting it I found that the front sway bar was broke lose and just hang there. It wasn't even in the bushing mount it was just hanging there by a single bolt. I informed U-Haul of the issue. While on the road the truck continued to shift into a lower gear while going down hill creating hardships with traffic as well as timeliness. Upon arrival at Crescent City we noted a noise coming from the transmission area and reported it to the receiving facility and requested they pull this truck from the fleet until properly maintenanced. I have attempted to contact U-Haul to discuss this issue but have not received any response in over a week. I am GREATLY Displeased with this entire experience. I can be contacted at either of these numbers to discuss this matter as well as this review. (Office) 8a -5p m-f 707-464-4191 ext 246 (Home) 6p-10p m-s 707-362-8633 (Cell) 707-218-1864 Each of these have voice mail. Honestly on a scale of 1-10 with 10 being the highest satisfaction I give a low 3.

DEBRA J. en

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El cliente no dejó un comentario.

ALBERT G. en

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El cliente no dejó un comentario.

JERRY B. en

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El cliente no dejó un comentario.

DEBORAH M. en

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El cliente no dejó un comentario.

MAUREEN K. en

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El cliente no dejó un comentario.

MARDEL M. en

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El cliente no dejó un comentario.

ROBERT F. en

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El cliente no dejó un comentario.

Mitchell G. en

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Trailers could use a trailer jack for mounting and dismounting from the ball as 6 x 12 trailers with brake systems can be quite heavy.

CRAIG P. en

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El cliente no dejó un comentario.

DANNY S. en

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better computer systems for the employees =) the system kept freezing and never was able to print correctly. it drove myself and the person helping me, nuts.

DANNY H. en

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Office was in dire need of a over haul

Beverly S. en

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El cliente no dejó un comentario.

TOM G. en

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El cliente no dejó un comentario.

PATRICIA T. en

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My experience with U Haul in general was excellent. I worked with a woman named Harley and she was just incredible. Everyone was helpful, nice and extremely cooperative!!! I would recommend them highly!!!

jed D. en

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El cliente no dejó un comentario.

DIANE C. en

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El cliente no dejó un comentario.

Robert P. en

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Excellent service.

ELWIN H. en

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El cliente no dejó un comentario.

ROBERT M. en

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El cliente no dejó un comentario.

Charles S. en

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El cliente no dejó un comentario.

CHRIS C. en

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Everything was smooth. From reservation to delivery. Thanks. To make the experience perfect you guys could have loaded and unloaded for me, but then I guess you'd have to change your name to We Haul! See you next time:)

JOHN C. en

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El cliente no dejó un comentario.

ILA V. en

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The young lady that I worked with did an outstanding job, and I was able to get the paperwork done and on the road in less than 15 minutes. She had everything lined up and in order, so I didn't have to waste time with the paperwork.

RYAN H. en

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Not advertise a low rate and double it with hidden fees when you pay at the end. Advertised price was 40 dollars a day, after everything was added in for a local truck was over a hundred dollars a day!

RODERICK S. en

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This trailer had a completely flat tire when picked up and one that had a bead leak and only had 20# in it. It was at the wrong location. If I hadn't called the night before it would have been worse. Your online system doesn't mesh well with the vendors/end users!!!!!!!!!!!!

DICK (GUNTHER) S. en

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They were very quick and checked out smoothly.

KEITH B. en

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We use U-Hall once or twice a year and this was the WORST! experiance we have ever had.

JOE H. en

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not much room to drop off equipment , it was an after hours drop

MAILE L. en

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El cliente no dejó un comentario.

Nicolae N. en

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The guy at the counter was very helpful and I didn't have to wait too much till I got in and out.

Mike P. en

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El cliente no dejó un comentario.

ROGER K. en

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Darlene was an excellent help. She was very friendly and well organized. An exceptional employee for U-Haul.

DOUGLAS W. en

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Good service. The only problem was that when the vehicle was reserved, I wanted a 10' Van. We were offered a 14' Truck for the same price. This would not be a problem, however 12 mpg vs 10 mpg over 1200 plus miles made fuel costs higher. When reserved the drop off was Williston N.D. When picked up Williston was not available. ( this was our destination) Not knowing a problem we rented the vehicle, thinking Williston N.D. was an approved drop-off.

EUGENE FRANCIS O. en

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they were very helpful and informative. Allow trailer returns to any Uhaul location in the county. I needed two days and wanted to drop in Toledo. The difference in cost for one way plus a day was prohibitive. But overall the cost for the trailer was very reasonable. Thanks E

ANGIE M. en

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The representative was super nice but it took us 4 hours to get our U-haul. The U-Haul gas tank was empty. We had to go back to the location and they had to bring gas then we followed them to the gas station only to find that someone has vandalized the truck and poked a hole in the gas tank so we had to go to another location to get a truck. Waiting for 4 hours should have warranted us a discount.

Mike M. en

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El cliente no dejó un comentario.

MELISSA D. en

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We had made a reservation for a 14 ft U Haul Thursday morning to be picked up in Chehalis WA Friday morning and when we got there it was not available. The people who had it werent bringing it in until the next day. We spent 4 hours trying to get our Uhaul. We were granted a 50 Credit to our card for the inconvience and we have yet to recieve that. I feel we should be get something more then that seems we had to wait 4 hours and got the wrong truck and information. We had an 1 1/2 drive to get the U haul and a 4 hour wait to even find one when I had made a reservation already and it was double booked. Then get sent with the wrong truck.........

SARA A. en

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The location is off of a highway and backing the trailer into the drop off spot required waiting for traffic to subside. I showed the lady the problems with the trailer.

JORGE D. en

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El cliente no dejó un comentario.

PENNY P. en

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El cliente no dejó un comentario.

LYNDA M. en

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I was told that p/u would be in Centralia (the town that I lived in) then got a call at 8:45p.m. (A little late to be calling don't ya think?) to verify p/u in a town 15miles away. Thus, having to pay more for the Uhaul.

JOHN M. en

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El cliente no dejó un comentario.