Customer Reviews for Grantrans LLC
(U-Haul Neighborhood Dealer)

98 comentarios

356 Savin Ave   West Haven, CT 06516

(203) 389-4495

Horarios de la ubicación

  • Lun.- vie.: 10 a. m. - 4:30 p. m.
  • Sáb.: 10 a. m. - 1 p. m.
  • Dom.: cerrado
Horario especial
  • 8/20/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(203) 389-4495

356 Savin Ave
West Haven, CT 06516

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 10 a. m. - 4:30 p. m.
  • Sáb.: 10 a. m. - 1 p. m.
  • Dom.: cerrado
Horario especial
  • 8/20/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

It was an easy drop off

Mark B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charles M. 
Clasificación:
5.0

Staff was extremely helpful and friendly. Made drop off a breeze!

Taylor J K. 
Clasificación:
3.0

Location was fine, the drop off instructions were non existent, I dropped the key in the box before realizing I had to finalize the drop off in the app becuase it was after hours, without the key I could not get into the cab to take pics

RYANPATRICK M. 
Clasificación:
5.0

Incredible service and made this process very simple. One of the best experiences I have had with a business.

Alan B. 
Clasificación:
5.0

Location was excellent The owner was extremely helpful and friendly. I highly recommend this location.

Grant J. 
Clasificación:
3.0

??

Blaine G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Noel B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rachelle S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Colleen H. 
Clasificación:
5.0

Grant was amazing, would recommend him anytime.

Jaemy U. 
Clasificación:
4.0

El cliente no dejó un comentario.

Esteban C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary S. 
Clasificación:
4.0

El cliente no dejó un comentario.

William W. 
Clasificación:
3.0

The phone ap did not work. The staff on the telephone , Leah and Linda, were exceedingly helpful to add a second driver and walk me through the process of obtaining a key. 5 star service in that area.

Thomas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRYSANNE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

Truck was ready, operator of location was friendly, engaging and knowledgeable. Good experience.

Matthew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cozette L. 
Clasificación:
5.0

Very friendly service, extremely helpful and answered all my questions. Great place to pick up a U-Haul in CT, recommended to anyone who needs a truck.

Timothy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Whittier P. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM C. 
Clasificación:
1.0

I was inconvenience as there where none furniture pads. I was told I would have to drive to another uhaul place in Orange CT this cost me time and money as I had to pay the movers for the extra time

Sana M. 
Clasificación:
5.0

The guy was very nice.

Christopher M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Conor M. 
Clasificación:
5.0

Took care of me right away! Very kind and helpful!! Recommend to anyone who needs a u-haul..

Lisa G. 
Clasificación:
4.0

Customer service was great keep it up ! Really convenient location and easy to work with !

Cindy R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert D. 
Clasificación:
5.0

¡Gracias!

Nancy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah D. 
Clasificación:
1.0

I only wanted to rent the truck for just few hours oneway but the guy lied to me by saying i get couple of extra days for free but later i findout he lied to me to make few extra bucks.

NISHANT P. 
Clasificación:
3.0

El cliente no dejó un comentario.

DARKO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nigel R. 
Clasificación:
5.0

Glad the lock box was lighted up so I could find where to put the keys!

MARGO G. 
Clasificación:
5.0

keep the good job up and continue the excellent effort

NAWAF A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINA Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAUREN D. 
Clasificación:
4.0

Great price great service

JAYMING JAVIER T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA G. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERIC A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jesus M. 
Clasificación:
4.0

El cliente no dejó un comentario.

RAYMOND B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

EVIFEL R. 
Clasificación:
4.0

While my paperwork showed the Savin address was the drop-off, and the personnel there had notification that I would be dropping off the 26' box, all the internet invoices showed that I was supposed to drop the box off at a town 10 miles away... Doesn't anyone at U-Haul talk to anyone else at U-Haul?

KATHLEEN F. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
5.0

this was my first time renting from gran trans and the server Grant was very helpful and friendly I will rent from there again.and would recomend there to people i know who need to move something small or large.i give gran trand for uhaul 5 stars

lori T. 
Clasificación:
5.0

5 estrella(s)

ERIC C. 
Clasificación:
4.0

This was an easy and pleasurable experience. I will use them again.

John M. 
Clasificación:
4.0

El cliente no dejó un comentario.

David W. 
Clasificación:
4.0

El cliente no dejó un comentario.

JENNIFER G. 
Clasificación:
5.0

This truck rental was the easiest part of my move. ¡Gracias!

Jay K. 
Clasificación:
5.0

El cliente no dejó un comentario.

SYLVAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER F. 
Clasificación:
5.0

Thats a small location. May need to be extended, to be bigger and look more professional. Nice man at the front desk. Good experience.

DARIA F. 
Clasificación:
3.0

very convenient location, clean vehicles

Frank M. 
Clasificación:
5.0

Very accommodating, very happy with the experience

SUSAN R. 
Clasificación:
3.0

The man tells us to bring the U-Haul the next day and that he was not going to be in the office, but did not tell us by a specific time. So he charged us a whole extra day.

JOHN M. 
Clasificación:
5.0

He was great .

JOHN S. 
Clasificación:
5.0

Excellent service

BILL J. 
Clasificación:
4.0

El cliente no dejó un comentario.

EARNELLE E. 
Clasificación:
5.0

Nothing. The service was excellent!!!!

TERRA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRIELLA C. 
Clasificación:
5.0

Can't get a better UHaul REP ! My Uhaul Rep was top notch. The Best ! So professional, friendly and helpful - that he sold me on his UHAUL store.

Michael V. 
Clasificación:
5.0

The owner was so helpful and accomodating!!

NATALIE L. 
Clasificación:
5.0

Overall excellent experience. Would definitely go back and recommend to others

CARL C. 
Clasificación:
5.0

Easiest rental ever.

CHERYL O. 
Clasificación:
5.0

Great experience. Grant was professional and efficient. I will definitely recommend to friends and will use this service myself in the future.

aleah R. 
Clasificación:
5.0

El cliente no dejó un comentario.

john T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANIL P. 
Clasificación:
5.0

Excellent Service! I would definitely use this service again! I encourage any & all to use this location!

HOWARD E. 
Clasificación:
5.0

The local U-Haul people are great. However your corporate pricing policy, the phenomenal difference in rental rates from one day to the next demonstrates disrespect for your customers and a corporate philosophy that is obnoxious.

GEORGE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AL I. 
Clasificación:
3.0

El cliente no dejó un comentario.

GERALDA R. 
Clasificación:
5.0

I would highly recommend renting a U-haul from Gran Trans. The service and attention I received was outstanding.

CARA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MILES N B. 
Clasificación:
5.0

great guy

stephen B. 
Clasificación:
3.0

El cliente no dejó un comentario.

OLAYINKA O. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHRISTINE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CECILIE N. 
Clasificación:
5.0

Great service from the moment I made the phone reservation at the Whalley Ave office in New Haven two days before picking up equipment to now. It has been a pleasure.

MITCHELL S. 
Clasificación:
4.0

Had to wait for the trailer to get repaired but everything was good

NATHAN C. 
Clasificación:
5.0

Great Service ,totally professional .

WILLIAM S. 
Clasificación:
5.0

The Gentleman that rented me the Uhaul truck was a very polite and very customer oriented and explained all information about the truck,He took care of all paperwork and I was on my way and told me to call him if I was going to be late or had problems,No problems came up and called when I needed more tome and truck was back and as I stated this garage and gentleman was very respectful and I will always tell others to go there seeing the service is great and 100 percent satisfied

ROBERT D. 
Clasificación:
3.0

El cliente no dejó un comentario.

VICTOR C. 
Clasificación:
5.0

Give incentive if you go under 5 miles travel.,like an extra 4 hours usage or fuel rebate ... Coupon for next time renting truck

MARK M. 
Clasificación:
5.0

The gentleman that owned this establishment went over and above helping us. It's quite intimidating to hook up and pull a car in back of a 17 foot UHaul. He explained (and helped us hook up) EVERYTHING. I wish him much success moving forward. It's customer service like this that gives UHaul an A+ rating in my book! Not only a class act but awesome personal service during a time when everything is topsy turvy! Moving is difficult (we moved 3,000 miles) but this guy made it all easy! ¡Gracias!

WALT W. 
Clasificación:
2.0

Boxes that I had pre-paid for were not with truck, and i had to drive to another location to get them.

Kevin G. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT D. 
Clasificación:
4.0

El cliente no dejó un comentario.

HENRY J. 
Clasificación:
5.0

Quick, convenient, friendly

Ed G. 
Clasificación:
4.0

Gran Trans is a small location without a lot of stock onsite, however it is very convenient to where I live and the truck I requested was on the lot the day before I needed it. Grante, the owner, was very helpful, listening to what my job entailed and making sure I had the right size truck. I am glad I talked to him because the truck I wanted would have been too small and my move would not have been as smooth. The truck was clean and ran like a champ and I was very pleased with the whole experience. I would tell people not to let the small lot fool you, Gran Trans was very accommodating and professional and since I lived nearby extremely convenient.

CHRIS H. 
Clasificación:
2.0

Had to wait 20mins to get my uhaul because its a one man shop and the one man was working on a car.

ROBERT B. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHRISTOPHER P. 
No se han enviado comentarios para esta ubicación.

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