Customer Reviews for Grandville Central Storage
(Distribuidor de U-Haul del vecindario)

115 comentarios

2900 Wilson Ave SW   Grandville, MI 49418

(616) 735-2537

Horario

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(616) 735-2537

2900 Wilson Ave SW
Grandville, MI 49418

Services at this Location:

Horario

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Friendly staff, excellent vehicle, and no surprises.........I can't think of anything you could do to improve. A perfect experience and I will be back.

RICKY L M. 
Clasificación:
4.0

No complaints. Time to pickup and drop off were quick. Equipment (trailer) was in good order and worked well.

Daniel K. 
Clasificación:
5.0

Quick return and staff were friendly and helpful.

DAVID L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordon K. 
Clasificación:
4.0

Easy drop off and said he would take care of the trailer issues so the next person didn't have to deal with them.

JESSE E. 
Clasificación:
5.0

Convenient, clean and affordable. Thank You.

mark b.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Tyler D. 
Clasificación:
1.0

The lack of professionalism in the employee was disappointing. We got extra equipment from the location & he pointed across the room at what we needed rather than helping gather it. Also, in regards to COVID 19 - no mask was worn by the employee or any other consideration for customer safety.

Richard G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Enrique C. 
Clasificación:
4.0

The employees working the desk were friendly and accommodating, but did not seem certain about that location being my specific location. There was a lack of clarity on the drop off location. I was told in Rochester to drop off at the Wyoming, Mi site (they needed the car dolly) and that the paperwork would have the address. The paperwork said Grandville, Mi was the drop off, but no specific address was listed. I called the Grandville, Mi office. They told me to just drop it off there, so I did.

Andrew W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirk D.  |  Overall Experience 
Clasificación:
5.0

Jack was great. He did everything he could to be helpful and make life easier for us. I would definitely recommend this U-Haul location to anyone and use them again.

Sean R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dulce A. 
Clasificación:
5.0

Very respectful and polite

Efreen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY EDWARD S. 
Clasificación:
4.0

Used a trailer for a day, equipment was clean and good as expected

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

patrica W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rose W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

Josh was pleasant and helpful when arranging for rental. He explained options and helped us make the best choice for our moving need. The process went smoothly from pick-up to return.

Jeff B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND ELLIOTT B. 
Clasificación:
4.0

El cliente no dejó un comentario.

RAYMOND ELLIOTT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colleen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott G. 
Clasificación:
5.0

Not a thing

Brenda G. 
Clasificación:
5.0

Fast check out and turn in very friendly

Malcom B. 
Clasificación:
1.0

Actually be present when during posted office hours. I was unable to unhook my trailer and no one was present to assist. I showed up during open hours. Very disappointed.

Ryanpatrick D. 
Clasificación:
5.0

Josh was great. I will definitely be back. Gracias.

James W. 
Clasificación:
5.0

Very friendly and helpful people at the location, but U-Haul's endless pitching of add on services and products during rental application is super annoying.

Adam D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mariah S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karyn C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Martin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela W. 
Clasificación:
5.0

Hire more people like the two young men at the Grandville location. Very helpful young men!

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN PHILLIP B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER MARS B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Craig K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

I was shocked when I opened the truck at the storage unit to find there were no straps to secure furniture. I assumed that was a normal thing trucks came with. If it's not I would suggest your customer service person make a routine inquiry if those need to be added. Other than that everything was great about my experience.

Jennifer V. 
Clasificación:
5.0

I wasn't sure where to park, but otherwise good.

Christopher M. 
Clasificación:
5.0

Great to work with, drop off was a breeze

mike S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthialynn K. 
Clasificación:
4.0

Maintaing a wide selection of equipment.

Richard G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kimberly N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duanej M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathleen M. 
Clasificación:
1.0

Connect the chains correctly and or use the correct length chains

Stephen R. 
Clasificación:
5.0

Doing great gents!

Timothy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan P. 
Clasificación:
5.0

Josh is available and ready to help. He easily extended my trailer contract without any concerns. I appreciate his customer service.

Jason B. 
Clasificación:
5.0

It could have been a great day if the computer system wasn't down. The young fellow that took care of me was very helpful and reassuring.

Stephen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Schayna P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark J. 
Clasificación:
3.0

Location was not easy to find without using Google Maps

Mark C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maurice Z. 
Clasificación:
5.0

The customer service at this location is over the top, they are knowledgeable, friendly and helpful. They have gone above and beyond helping and working with me to meet my needs. Not only am I a returning customer, but will continue to be so for all my truck and trailer needs.

Gary H. 
Clasificación:
1.0

The man( jim) was condasending, rude and overall not polite. I will not return to that location.

Christine B. 
Clasificación:
5.0

Both Jack and Josh were accomodating and 5 star customer svc oriented! Thanks alot guys! Doug.

DOUG W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy G. 
Clasificación:
5.0

I really enjoy the ease of access the app provides in picking up the truck.

DeMarquis H. 
Clasificación:
5.0

El cliente no dejó un comentario.

jane M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ethan B. 
Clasificación:
5.0

Management was professional and courteous. Equipment was clean and ready to go. Thanks!!

David W. 
Clasificación:
3.0

The communication with the chat when I was picking bio the vehicle was terrible. It took over 30 minutes. I was very disappointed in that part of the process.

Daniel A. 
Clasificación:
5.0

Very Friendly and No Issues... would highly recommend this location.

Susan S. 
Clasificación:
5.0

Jack was awesome - he made sure I had everything I needed for the move and was very timely and courteous. I really appreciate his efforts!! Thank you Jack!

Karen M. 
Clasificación:
5.0

Great service!!! Never have to wait.

Jason B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom G. 
Clasificación:
5.0

The representative was great! I think there is too much paperwork (digital) or just too many steps.

Cheryl S. 
Clasificación:
5.0

Best counter service .........did everything , even things not asked for! FRIENDLY !!!! Thank you ..........

Tina P. 
Clasificación:
5.0

I rent trailers often from Grandville Central Storage. The convenience and cost are much better than owning my own trailer and trying to determine where to put it and how to maintain it.

Jason B. 
Clasificación:
5.0

Always the best service at Grand Central Storage Uhaul. Rented a trailer the other day that I was running late to pick up and I was able to talk to Jack to make sure I could still honor my contract. He was understanding with being late, and made my day.

Jason B. 
Clasificación:
5.0

I rented 2 trucks over 4 days and both were amazingly detailed....something I never see at other Uhaul locations. GREAT PERSONAL SERVICE!!!

KEVIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN M. 
Clasificación:
5.0

Jack is great to work with. I always recommend people to go to this location.

Patricialynn S. 
Clasificación:
5.0

My experience at Grandville Central Storage is always top notch. I rent a truck or a trailer at least once a month and I have never had an issue. The equipment is always clean. There is never a wait. They are ready to help the moment I walk in the door. Jack, the manager, is the go to person that knows what it takes to help his customers.

Jason B. 
Clasificación:
5.0

Fantastic as always

Mike H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean V. 
Clasificación:
5.0

El cliente no dejó un comentario.

scott B. 
Clasificación:
5.0

It was clean and well maintained. Everything fit in the storage unit and was easy to move in.

Christine E. | Reservación
Clasificación:
2.0

I think it is extremely unethical for you to hold my $7 for a review of a storage unit and I highly recommend that you change it.

Nico V. | Reservación
Clasificación:
5.0

Very clean space, very friendly staff. I would recommend to a friend.

Amanda W. | Reservación
Clasificación:
5.0

Super friendly service and the units look in perfect condition. The owner answered every question I had and was very communicative. I would highly recommend.

Tyler L. | Reservación
Clasificación:
5.0

The facility IS VERY CLEAN

Paul C. | Reservación
Clasificación:
5.0

Jack was pleasant to work with and he was very accommodating and easy to work with.

RC LASER W.  |  Overall Experience 
Clasificación:
5.0

PERFECT 3 year rental under Jacks care

MITCHELL M.  |  Overall Experience 
Clasificación:
5.0

Jack is great and he was always very helpful.

Danielle O.  |  Overall Experience 
Clasificación:
5.0

Very Easy Lease and move in.

Michael H. | Reservación
Clasificación:
5.0

Always clean inside and out. After 3 years in storage there was NO infestations! Not even 1 spider web on furniture! Amazing. Thank you Jack!

GERALD S.  |  Overall Experience 
Clasificación:
3.0

We went to another location to get the Uhaul free month as advertised. This comment was made for the refund.

Anna P. | Reservación
Clasificación:
4.0

Nice place

Michele B. | Reservación
Clasificación:
5.0

I am exceptionally pleased with the kind,courteous service I received from Hope, at your Grandville center. She is very knowledgable,friendly.

JESSICA H.  |  First Impressions 
Clasificación:
3.0

Facility is top notch but tries twice to enter 4 digit passcode for secure door entry without success.

STEVEN P.  |  First Impressions 
Clasificación:
3.0

Very clean, nice people, easy to access.

SHERI A.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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