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Tim Thomsen
Customer Reviews for Grandridge Safe Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
If I will need to rent a storage room again I will really rent there again thank you
Margie Hernandez | Overall ExperienceThe entire rental experience went without so much as a hiccup. I was very pleased.
John KurzGreat gas mileage, clean vehicle. Little leery about leaving keys in box, the code was already set but doesn’t look like it even locks.
DONNA ShipmanStorage facility and units are clean and in good repair. Manager Colin is very helpful and friendly. We will use Grandridge Safe Storage again if the need arises!
Benjamin Middleton | Overall ExperienceGreat location! Easy in and out. Would definitely rent there again.
Steven Bowen | Overall ExperienceI was able to reserve storage units from across the state with email and phone calls which really helped my stress levels! The staff is friendly and helpful. We rented the climate controlled units, while more costly, was important because we stored our things during the hot summer! Access was easy and was properly secured with gates and cameras. Great place for storage!
Carl Nielsen | Overall ExperienceOn line reservation system worked well for me being current. The location owner was very friendly and helpful. I'll do it again! Thanks
Jim LeGalleyI was extremely impressed with every part of the facility and the staff. Very pleasant and polite which is a lost art now days but he was very well mannered, informative and pleasant. You are very lucky to have such a great employee who shows a genuine interest and knowledge of all the aspects that are offered and patient when teaching me how each part works. I am going to be highly recommending this business to anyone and everyone who listens. The only thing I could suggest is the sign at the street entrance isn't all that easy to see fast enough to keep from a little too quick of a slow down and turn. But that's the only thing I saw and I am very picky especially when I want to be comfortable with my things being somewhere else, out of my view. If and when I need a storage unit again I will be calling here. No hesitation about it at all.
Gina Castle | Overall ExperienceThe original location I was assigned to cancelled my reservation for a 15’ truck because I was late. They didn’t even bother to give me a call. It made my experience overall very stressful.
Lisa Maloof