This location was great but never using uhaul again after ordeal we had
ANDREA K.
Customer Reviews for Grandpas Feed and Pet Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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these guys were great!
JOYCE H.Excellent service. Great folks to work with.
Michael G.The location is on a rural road with dirt/gravel parking lot. It is clean as possible
john W.I was pleased all the way around with no complaints. Great service & truck with easy pickup & delivery.
john C.Wifi was slow, no cell services, Uhaul had AWFUL customer service. Will not being using uhual again.
Jacob G.Great people. Efficient and professional.
KELLY M.Communicate better, live up to 24/7 pick up
Ariana M.Fantastic customer service
Richard B.Everything was Very Professional
Paul L.I rented the same size several weeks ago and traveled 17 miles with no fuel charge. This time I traveled only 16 miles but was charged $19.50. Don't understand this one.
PATRICK P.Servicio al cliente de excelencia. They got me taken care of in a friendly efficient manner. Much appreciated.
Neil K.Friendly and helpful. Took my phone call and answered questions concerning the reservation. Nice work!
Vince D.Wi-Fi not strong
Pat P.Nothing they where wonderful and very helpful
Katrina W.Vehicle was great! I was safe. Had a radio. Derrick was great. I didn't have a way to get to “Grandpas…†almost had to walk.
maryann F.I appreciate that the clerk met me at the truck where I parked. Check in was very quick.
Neva C.They're great.
Heather T.I always look forward to dropping equipment off at Grandpa's. They are easy to work with and fun .
Michael G.Organize.
larry M.I appreciate their easy check in. When I bring the truck back I am always super tired. They make check in east.
Neva C.The online early check in website is crap, to put it bluntly. I could not get it done, too many issues trying to do that to even list them. It needs to be taken down until repaired.
Rocky C.Customer service was extremely rude, we were checking in at the desk and asked if we could purchase some boxes. This about sent the lady over the edge. WILL NEVER RETURN TO THIS LOCATION, RUDE AND VERY VERY UNPROFESSIONAL!!! I have never ever been treated so horribly in my life. Disgusting uhaul allows them to conduct business under THIER name!
Joel M.Very helpful. Opened up early for me.
Kevin M.This wasn't where we reserved to pick up from. It was over an hour away and we weren't told until less than 24 hours of our out of state move. The people there were nice. But uhaul is a dumpster fire and should be reported to the BBB for monopoly and bad business practices.
Kerry javin L.nothing, they were excelent
John S.Very helpful folks
Jerrold E.The truck leaked and got my couch and mattress soaked they will probably get covered in mold now in storage. I was going to call the number the rental place gave me but I have been busy cleaning for my deposit on my old house
david C.As Mr Les Schwab would say of Les Schwab Tire, “Keep it goingâ€. No complaints.
Robert C.Grandpa's team does a great job.
Michael G.For a very small hole in the wall location this was perfect customer service was beyond helpful friendly
Paul B.Was told by facility that times are flexible and to call if we were going to be late. We called the facility and informed them that we were going to be there around 6 and were informed that we could just drop it off as soon as we were done. The next day we got charged for another whole day. This is bad business to just charge double for an extra hour.
Brian A.Great customer service!
Anthony S.I returned my 5'x8' closed trailer to Grandpa's Seed & Pet Supply today and was very pleased with Dart. He handled my return quickly. He was personable and efficient allowing us to be on our way in record time. I was very pleased with my experience at this location on the Oregon Coast.
Joanne G.Can't improve on perfect.
Ray F.The lady at the desk was very rude and did not want to go the extra to help us out needs better customer service there and the owner was not friendly
Rose M.Very rude, tried to over charge us, did not listen to our concerns and was unprofessional, would not go back to this location again!!
BRUCE PIERCE B.Keep doing what you are doing for the community
Richard B.Very nice service
Michael G.I have rented trucks here 4 times and always have great service.
Glen P.You guys are great. Service is above average.
Glen P.The staff make it easy to understand and the fleet of trucks are in great shape (inside and out). Highly Recommend!
Neciah M.Please wear masks as required by the state. Otherwise, you're fine.
John F.We initially were given an older truck which was OK but as I pulled out I noticed that the oil maintenance light was on and had to go back and change trucks. I then was issued a newer truck, I requested a drop off location in Tucson AZ. but the contract listed Flagstaff, AZ. When I asked about this I was told it was due to Covid 19. I had to call in to change the drop off location to Tucson AZ. I was impressed with the truck. I drove like a sedan and had all the power anyone could ever want. The truck is spartan but comfortable with very good visibility both forward and side to side. The rear view mirrors are excellent and was very comfortable driving on secondary or freeway. All in all this was the best aprt of a very difficult move. The person at the drop off location in Tucson was very professional and thorough. Thank You, Larry Wiebe
Norman W.