Customer Reviews for Grandpas Feed and Pet Supplies
(U-Haul Neighborhood Dealer)

718 reviews

1837 E Alsea Hwy   Waldport, OR 97394

(541) 563-7593

Office Hours

  • Mon-Fri: 10 am–5:30 pm
  • Sat: 10 am–4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(541) 563-7593

1837 E Alsea Hwy
Waldport, OR 97394

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5:30 pm
  • Sat: 10 am–4:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Paul T 
Rating:
5.0

Customer did not leave a comment.

Steve B 
Rating:
4.0

better locations for phone

lyle j 
Rating:
3.0

Customer did not leave a comment.

Jesse H 
Rating:
5.0

The transaction went totally smoothly. The equipment was in perfect shape and clean. I am pleased and would not hesitate to use U-Haul or this location again.

David R 
Rating:
5.0

Excellent location and customer service

Stanley F 
Rating:
5.0

Customer did not leave a comment.

Kim H 
Rating:
5.0

Customer did not leave a comment.

ted b 
Rating:
5.0

Thanks!

Harry M 
Rating:
5.0

Customer did not leave a comment.

harry h 
Rating:
5.0

Customer did not leave a comment.

james b 
Rating:
5.0

Customer did not leave a comment.

Norlene E 
Rating:
5.0

Professional. Knowledgeable.

daniel k 
Rating:
3.0

Customer did not leave a comment.

KENNETH M 
Rating:
5.0

Customer did not leave a comment.

MARY B 
Rating:
5.0

All was good

DANIEL S 
Rating:
5.0

Customer did not leave a comment.

Greg B 
Rating:
5.0

Customer did not leave a comment.

dave H 
Rating:
4.0

Customer did not leave a comment.

David f 
Rating:
3.0

Customer did not leave a comment.

Kevin M 
Rating:
4.0

The latch needed to be oiled as was hard to open. Nice family service

Shellie M 
Rating:
4.0

Good customer service

David A 
Rating:
4.0

Customer did not leave a comment.

Terry B 
Rating:
4.0

Customer did not leave a comment.

JUDY F 
Rating:
5.0

Customer did not leave a comment.

Patricia L 
Rating:
5.0

No

Roland V 
Rating:
5.0

Customer did not leave a comment.

margret s 
Rating:
5.0

The young man who helped me at Grandpa's was professional and very helpful. The only issue we had was there was mold on the seat belt for the center seat.

Jeffrey C 
Rating:
4.0

Customer did not leave a comment.

John M 
Rating:
5.0

Customer did not leave a comment.

JUDY F 
Rating:
5.0

The staff was wonderful and friendly. They made everything easy. Highly recommended, and many thanks!

Kristen M 
Rating:
5.0

Customer did not leave a comment.

Neva C 
Rating:
3.0

Customer did not leave a comment.

Linda g 
Rating:
5.0

Wonderful people

Moussa n 
Rating:
5.0

Thanks again

patrick m 
Rating:
5.0

Thank you.

patrick m 
Rating:
5.0

Customer did not leave a comment.

Lowell J 
Rating:
4.0

Customer did not leave a comment.

James W 
Rating:
5.0

Check in was quick & easy.

Neva C 
Rating:
4.0

Customer did not leave a comment.

Amy S 
Rating:
5.0

Customer did not leave a comment.

Donna N 
Rating:
5.0

Customer did not leave a comment.

Kim H 
Rating:
4.0

Customer did not leave a comment.

Todd L 
Rating:
4.0

The gas level they said was an 1/8 lower then then what they charged me for 3/4 of a tank So they put more in then needed There trucks are on a hill so when the gas level is checked it’s not accurate

john c 
Rating:
5.0

Customer did not leave a comment.

James W 
Rating:
5.0

alls good

LINDA S 
Rating:
5.0

Customer did not leave a comment.

Jessica L 
Rating:
2.0

Unorganized lot with no direction for after hours drop offs. Had to randomly park in a grassy area with old farm equipment parts lying around. Not terrible, but felt a little uncomfortable leaving it where I had to leave it.

Jeremy R 
Rating:
5.0

Customer did not leave a comment.

JR R 
Rating:
4.0

Customer did not leave a comment.

David R 
Rating:
4.0

Customer did not leave a comment.

Carla R 
Rating:
5.0

Great customer service.

Suzanne H 
Rating:
5.0

Customer did not leave a comment.

Amy E 
Rating:
5.0

Customer did not leave a comment.

John M 
Rating:
2.0

Customer did not leave a comment.

Matthew S 
Rating:
5.0

Not much. Quick and simple drop off.

Jeffrey C 
Rating:
5.0

Customer did not leave a comment.

David S 
Rating:
5.0

Excellent Customer Service. Fast, Friendly and Efficient.

Bradley T 
Rating:
4.0

Customer did not leave a comment.

Steven C 
Rating:
5.0

Love Grandpa’s. Always a pleasure

Jamie H 
Rating:
5.0

Customer did not leave a comment.

Neva C 
Rating:
5.0

We have rented trailers here several times great customer service, Recommend highly.

michael p 
Rating:
5.0

Nothing. They were great!!!

Karen S 
Rating:
5.0

Customer did not leave a comment.

Karen S 
Rating:
5.0

All the places I stopped at people not so friendly, know everyone very busy but a smile or thank you makes the day better for myself anyway.

Leslie W 
Rating:
5.0

Customer did not leave a comment.

LINDA S 
Rating:
5.0

UHAUL is fantastic. Top notch service.

Julianne F 
Rating:
4.0

Customer did not leave a comment.

louis c 
Rating:
5.0

Customer did not leave a comment.

Scott H 
Rating:
5.0

Customer did not leave a comment.

Jared M 
Rating:
4.0

All good

Doug H 
Rating:
4.0

Customer did not leave a comment.

Bill K 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA T 
Rating:
5.0

I couldnt suggest better support from either origination or destination

Pauline G 
Rating:
1.0

Absolutely the worst representation of U HAUL we have ever encountered. It began when the disheveled man checked us in, no friendly greeting, smile, etc,, looked like he had a rough night. He had our equipment unhooked (still no friendly ANYTHING). When we first went in, I cheerfully (we like to be super supportive of our hometown businesses} I gave him a copy of our contract, pointing out that we had preciously paid for the day of check in, and owed no money. Well, after unhooking the equipment, he asked if we wanted a receipt. We replied, Yes, so we had proof of returning it. He then printed out a receipt for another 28 dollars. I said we did not owe that, it clearly showed we paid for the extra day on the original. He said he could do nothing. Just call U HAUL when we got home. We walked outside and called U HAUL. They said to go back in and they would call him. He was not happy. They walked him through online how to refund our account. He got off the phone, but could not do it. My wife and I heard him say that the U HAUL support person was making him look like an Asshole! Wow! How unprofessional! there were two other customers at the counter that just rolled there eyes. He had to call back U HAUL and they stayed on the phone until he could perform the task of refunding 0ur 28 dollars. He handed us the receipt. ABSOLUTELY NO REMORSE OR SORRY OR ANYTHING! Please check out in your system to see these events happened. If it was up to us, this EXTREMELY POOR, UNPROFESSIONAL, RUDE, PROFANE, DISGUSTING Representative of you U HAUL business would be investigated and terminated. My wife and I are dumbfounded that a small business in our town would treat anyone, let alone other Waldport Citizens this way.

Leith H 
Rating:
5.0

Customer did not leave a comment.

Denise P 
Rating:
5.0

I always enjoy visiting Grandpa's

Michael G 
Rating:
5.0

Customer did not leave a comment.

Thomas U 
Rating:
4.0

Customer did not leave a comment.

Carl M 
Rating:
5.0

A+ Service! A+ Communication! Would do business with again in a heart beat! Highly recommend!

Nigel H 
Rating:
5.0

Grandpas Feed in Waldport Oregon is Always a good place with helpful staff.

Mark H 
Rating:
5.0

Customer did not leave a comment.

Micheal M 
Rating:
5.0

Customer did not leave a comment.

Bradley W 
Rating:
5.0

Customer did not leave a comment.

Dawn D 
Rating:
5.0

Customer did not leave a comment.

Ralph C 
Rating:
5.0

Customer did not leave a comment.

Paul G 
Rating:
5.0

Customer did not leave a comment.

Bradley W 
Rating:
5.0

Customer did not leave a comment.

vincent t 
Rating:
4.0

Customer did not leave a comment.

Branden L 
Rating:
5.0

For some reason when I rented the small trailer, the place where I picked it up from in Waldport, Oregon mistakenly put me down for driving to Duchesne, Utah. When I am in fact, I went to Clearfield Utah. The Clearfield location handled the issue and a woman name Cat what is the best customer service I’ve ever had in my life.

william f 
Rating:
5.0

Customer did not leave a comment.

Lowell L 
Rating:
5.0

Customer did not leave a comment.

Don S 
Rating:
4.0

This location was great but never using uhaul again after ordeal we had

ANDREA K 
Rating:
5.0

Customer did not leave a comment.

Richard S 
Rating:
5.0

Customer did not leave a comment.

GARY M 
Rating:
5.0

Customer did not leave a comment.

george p 
Rating:
5.0

these guys were great!

JOYCE H 
Rating:
5.0

Excellent service. Great folks to work with.

Michael G 
Rating:
5.0

The location is on a rural road with dirt/gravel parking lot. It is clean as possible

john w 
Rating:
5.0

Customer did not leave a comment.

Michael G 
No reviews have been submitted for this location.

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