Gentleman was more then helpful when it came to dropping off the truck. He even helped with a discrepancy in the bill immediately with out askingSCOTT LAWRENCE M.
Customer Reviews for Grand View LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Ole boy is very friendly and very helpfulChristopher M.
Excellent location, fast serviceJESUS M.
El cliente no dejó un comentario.BRAD H.
The young man that teceived the equipment was courteous, polite and caring even though he had only been on the job a short while. He took the time and made the effort to verify my concerns about the condition of the trailet, even though the weather was sub-freezingRandy S.
El cliente no dejó un comentario.James M.
I was charged for 2 days rental plus an extra 15 miles even though I returned the equipment the same day with 15 miles less than the quoted use. I would never send anyone to this location ever!DONALD F.
El cliente no dejó un comentario.PRINCE L.
No one around, but it does the job.Tyler H.
Hard to find dirty little place. Trying to rip people off.Dylan L.
I think the 4 day min rental needs change to a as needed status I needed a trailer for one day and had to pay for four days.TRAVIS S.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.Rustin K.
Nothing, Mike was great and very helpful.Daniel M.
El cliente no dejó un comentario.Lori P.
El cliente no dejó un comentario.AARON R.
El cliente no dejó un comentario.Brian L.
El cliente no dejó un comentario.Dale G.
Friendly customer servicepeggy D.
Awesome customer service. Mike went through every procedure on what I needed to do and even hooked up the trailer. I will recommend this location to everyone. Thank you for everything. I truly appreciate it.david H.
El cliente no dejó un comentario.MICHAEL H.
El cliente no dejó un comentario.Travis P.
El cliente no dejó un comentario.Lonnie A.
No suggestions at this time. Very professional service. Good equipment. No issues. Gracias.kevin P.
El cliente no dejó un comentario.Seth H.
El cliente no dejó un comentario.kenneth L.
It's hard to say what could be done to improve maybe a few more choices in vehicles but as far as customer service the man was really great at this location helpful kind and informative he even helped me find my keys and get them out of my locked vehicle I will definitely be using U-Haul again and recommending as wellkenneth B.
Although I will never use U-Haul again in my life it recommend anyone to use them the gentleman that helped me at this location was very nice & helpful! U-Haul as a company is horrible but this man couldn't have been any nicer!Sarah L.
El cliente no dejó un comentario.Kenneth G.
El cliente no dejó un comentario.Rusty B.
Not comments all work perfectlyRomel O.
I was helped very professionally. I certainly appreciated the extra effort to make sure I was informed about all the roadside service.Darrel D.
Didn't have size truck I want, I made it work with 2 trips which doubled my mileage $$$, service was great thoughnick P.
Top notch servicefred R.
Great friendly service. I would highly recommend this businessfred R.
El cliente no dejó un comentario.duane S.
Mike was very helpful and got us what we needed with no problems at all!!larry A.
El cliente no dejó un comentario.john S.
they person at this location is very helpful did everything her could to get me what I neededSteven B.
El cliente no dejó un comentario.bradley W.
Make sure the equipment that you say you have is there.quentin B.
Great customer service the guy was super friendlyIssac V.
I was told 2 days before I was supposed to pick up the trailer that I would have to go 5 hours out of the way to get it. Instead of leaving at 5 I did not get going until 10:00. I was not impressed since I reserved the trailer 3 weeks early.Bryan C.
He was so polite and explained everything thoroughly, he was very helpful.Nicole W.
Customer service was excellent and I have no recommendations for improvement.Rick B.
The man in charge of that location is very polite and does an outstanding job to get you in and out as fast and as friendly as possible.WILLIAM T.
El cliente no dejó un comentario.MIGUEL B.
El cliente no dejó un comentario.Rhonda W.
Don't pick up at the uhaul in Williston. They closed their shop early at 3, before the scheduled appointment time of 330. If it weren't for Mike at the motel North of Fuddruckers, our plans would have been all screwed up, as we left the next day.Morgan F.
these people reimbursed me for the error the WA people's mistakeVERONICA V.
El cliente no dejó un comentario.Jessie O.
El cliente no dejó un comentario.George H.
We were given a trailer that didn't have working lights( which we didn't know till we dropped it off), the cab and truck were dirty. The guy who helped us was great friendly and helpful, he did a great job on getting the trailer hooked up for us. Since they didn't have have what we reserved they gave us a bigger truck since they didn't have what we wanted.Nancy H.
El cliente no dejó un comentario.Brittney H.
El cliente no dejó un comentario.Roger H.
El cliente no dejó un comentario.Layne H.
El cliente no dejó un comentario.MIKE S.
El cliente no dejó un comentario.Sam F.
The guy was very professional and friendly. He was look for all the options to help all my needs, next time I rent a uhaul I will going to this place.Gedeon R.
El cliente no dejó un comentario.Dustin P.
El cliente no dejó un comentario.Guillermo M.
El cliente no dejó un comentario.MARION W.
Just need to correct the address on Google maps. It shows the drop off across the highway and a little further down.Jared H.
El cliente no dejó un comentario.GLEN H.
El cliente no dejó un comentario.kelly C.
El cliente no dejó un comentario.Dennis C.
El cliente no dejó un comentario.David M.
When i picked up truck,oil light was on,checked oil ,and was down to bottom of dip stick. I told u-haul rep at that location,he said let run and it might go out. Just needs to warm up. Light went out temperaly then came back on.i ended up buying 2 quarts of oil to put in it to keep the oil light off. The truck was on a hill when i picked it up,and the fuel gauge read 1/2 tank. As soon as i drove down the road it read closer to a 1/4 tank.The front wheels on the truck shook horribly at any speed above 60 MPH. The truck should drive smoothly at the posted speed limit. Which is 75mph in ND,70 mph in Min,and 70mph in Wis.gary D.
Very helpful and tried to call customer service to see what could be done about the dirty cab and poor service we received at pick up.Elsa T.
El cliente no dejó un comentario.ANDREW S.
El cliente no dejó un comentario.William A.
El cliente no dejó un comentario.ernest R.
El cliente no dejó un comentario.john D.
Maggie called me to remind me that the truck was due back at 19:15 I was surprised, because when I picked up the truck on Saturday morning, the return date had been changed to Monday night, yet there was no record of that change. I had just finished unloading the truck and had nobody to give me a ride back home. Since Maggie offered to give me a ride back, I was able to return the truck. Thanks again, Maggie & Mike.Enrique M.
Very friendly excellent staff.LUCAS W.
El cliente no dejó un comentario.Kevin P.
Definitely recommend!Whitley A.
Communication between the location and call center. Had to wait over 5 hours available to get rentalMichael R.
El cliente no dejó un comentario.Mary L.
El cliente no dejó un comentario.Myron J.
El cliente no dejó un comentario.CHRIRS T.
El cliente no dejó un comentario.WILLIAM A.
Inspect all trucks for engine or transmissionMARGARET P.
The management was very rude.they wanted alot of information.that he could have done himself.it took an hour just to get paperwork done.It was a sat he said i dont answer phones on sat.the trailer was muddy .very disappointed.victor M.
El cliente no dejó un comentario.BRANDY S.
El cliente no dejó un comentario.Carmelita S.
El cliente no dejó un comentario.RANDY S.
El cliente no dejó un comentario.ALBERT D.
El cliente no dejó un comentario.Megan D.
The worst customer service I have ever received at a Uhaul facility. I reserved a truck a week ago, and the One Stop store failed to have ANY truck on hand for a local move. Instead, they cancelled my reservation, forcing me to look elsewhere. Fortunately, I remembered the Uhaul Grandview facility was nearby, and she found me a truck that would meet my needs, when I needed it. Thanks Grandview!DANIEL T.
charged me for an extra day when i had it back on time and i was told when i picked up the u haul i just had to make sure the back was cleaned and i got charged $25 for a cleaning of the cab which wasnt that badjames H.
El cliente no dejó un comentario.Jean C.
Again, great representation for your company! Always helpful to park the trailer and unhook it for me! I am a bone sarcoma cancer survivor and only have the mobility of one arm. The normal hookup procedure is very difficult for me to do, so thank you for volunteering to help me! So nice to work with such genuine people! Fran MartinFran M.
El cliente no dejó un comentario.DOUGLAS S.
El cliente no dejó un comentario.amy B.
El cliente no dejó un comentario.bryson B.
When we picked up our rental, the hood was left open. On our journey, we had a tire that was bald. Also, there was a leak in the roof of the rental that did some water damage to some of my furniture as we traveled through lots of rain. I have never been so disappointed in my life. I have used this company numerous times over the years. Never again.rebecca G.
The truck was dirty outside and the mat in the back had some sticky gunk on it and they charged me 30 miles, I drove it 5 miles the attendant was rude. the equipment was fine I would rent from uhaul again but not from never from the Grandview. plus it took 5 gallons to fill up I feel I paid for someone else's use of mileage and fuelcarl D.
El cliente no dejó un comentario.LYNN T.
El cliente no dejó un comentario.BRUCE F.