The check in was easy and convenient. The equipment was well maintained. The checkout was frustrating and "glitchy" and ended up calling a human being. End photo would not upload and then 1 time code would no longer be sent. Maybe next time...
John H
Customer Reviews for Grand Storage Lackawanna
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
EXCELLENT Customer Service Agent !!!
Mizerak JAshleigh was very polite and helpful. She answered all of my many questions.
Koral SIt’s the middle of winter… I had to scrape an inch of ice off the windshield but everything else was great. The 24/7 option for rental was smooth and easy.
James M