Customer Reviews for Grand Rental Station
(Distribuidor de U-Haul del vecindario)

1,217 comentarios

46948 Gratiot Ave   Chesterfield, MI 48051
(@ 21 Mile Rd)

(586) 949-4285

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 10 a. m. - 2 p. m.
Horario especial
  • 7/4/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(586) 949-4285

46948 Gratiot Ave
Chesterfield, MI 48051
(@ 21 Mile Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 10 a. m. - 2 p. m.
Horario especial
  • 7/4/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Hua Y. 
Clasificación:
5.0

All was great

BONNIE L. 
Clasificación:
5.0

Fast, hassle free - no problems

Bernie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

shawn G. 
Clasificación:
3.0

I got what I needed so I count the experience as a success.

Donald M. 
Clasificación:
5.0

Great customer service and efficiency of getting my receipts to me immediately and having the vehicle sitting atnthe door awaiting my arrival. The only concerns I have was the cleanliness of the vehicle and the limited amount of gas. I had to wipe it down prior to leaving the premises and also found 2 packages of meat in the back of the vehicle.

Teresa B. 
Clasificación:
1.0

REMOVE MY EMAIL ADDRESS!!!!! I KEEP GETTING EMAILS FROM YOU AND I HAVE NOT RESERVED ANYTHING!!!!! SICK OF DEALING WITH THIS. ITS BEEN HAPPENING FOR MONTHS!!!!

BRANDON D. 
Clasificación:
5.0

Very friendly, super efficient

Angie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

stella K. 
Clasificación:
5.0

Personal service

GLENN D. 
Clasificación:
5.0

I appreciate the honesty when I picked up the truck. I was going to fill the gas tank up prior to using it for the move but was told a way to save money would be to wait and see how much gas is uses, then fill it up after that point to the amount it was when the truck was picked up to rent.

greg T. 
Clasificación:
5.0

El cliente no dejó un comentario.

thomas J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARYLYNN B. 
Clasificación:
4.0

Convenient location and it was very easy to check-in and get the trailer hooked up. Returning was just as easy. I will be using them again in a few weeks.

Kurt S. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

gary G. 
Clasificación:
5.0

El cliente no dejó un comentario.

George S. 
Clasificación:
5.0

Everything went just a planned and everything worked well also.

WILLIAM S. 
Clasificación:
5.0

Grand Rental Station made the Rental of the trailer, and the return of the trailer, very easy. I will definitely use them the next time.

Daryl W. 
Clasificación:
3.0

Trailer had issues within the first 20 miles of use. Not sure how that could be prevented but hopefully the mechanics figure out the problem before the trailer is place back into rotation.

Mary D. 
Clasificación:
5.0

El cliente no dejó un comentario.

George S. 
Clasificación:
5.0

Tim was great

Ronnie T. 
Clasificación:
5.0

Pleasure doing business at this location. Friendly fast service

ROLLAND JEFFREY Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randolph R. 
Clasificación:
5.0

Nothing.

Tim P. 
Clasificación:
5.0

Good customer service.

mark K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL LLOYD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL LLOYD A. 
Clasificación:
5.0

ALWAYS have had a GREAT experience when renting from this location!!! 😊

Matt W. 
Clasificación:
5.0

Truck needed power steering fluid

EDWARD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD A. 
Clasificación:
5.0

I enjoy working with the folks at Grand Rental Station. They are very accommodating and work well with their customers!

Raymond W. 
Clasificación:
5.0

Tim is the best!!!

najaz R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS D. 
Clasificación:
3.0

Was just a rental company. Not very clean. Very cold inside.

Carrie B. 
Clasificación:
5.0

customer service was great! The man was prompt, polite and everything went smoothly

Suzanne V. 
Clasificación:
5.0

No improvements required. Top notch business!

lawrence N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY FRANCIS S. 
Clasificación:
4.0

The pull out ramp was not attached. It was just inside the bed of the truck. It didn't seem to be the right ramp for a 26' truck. When it was loaded up we had to find room to fit it back in the truck.

Dawn S. 
Clasificación:
1.0

https://www.ftc.gov/tips-advice/business-center/guidance/can-spam-act-compliance-guide-business

Christopher W. 
Clasificación:
3.0

I just received my receipt emailed to me It says 51.15 cash refund??? I did not get a cash refund today Is it being mailed to me ?? Thank you Cindy Roy

Cindy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZIGGY O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tara M. 
Clasificación:
5.0

Nothing, the owner of this location made the experience amazing. Here in the Detroit area the weather was COLD, 10 degrees or less the morning of the rental. The owner had the truck warmed up and ready to go for me. Thank you very much - 5 Star Experience and I would highly recommend this location to other customers.

James M. 
Clasificación:
1.0

I returned this vehicle on time with less miles than expected. I used the app to return my truck which was not working properly and I was on hold with customer service for over an hour. I took photos of the return of keys to the box and proof of the miles I expect I will be refunded the money that was over charged at the begin of the rental. This was not a good experience and the company should have a better service for when app is incapable of working properly. My time and money was wasted. Let me know when I can expect the money that is owed back to me on my account. Thank you for the rental, I just would of wished for an easier processes.

Jordan W. 
Clasificación:
5.0

We had Great customer service. Will go back again for sure.

John N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal R. 
Clasificación:
5.0

No running lights

GREGORY G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert A. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT A. 
Clasificación:
5.0

El cliente no dejó un comentario.

julie D. 
Clasificación:
5.0

Guy running the place was great to deal with. Will definitely use this place in the future.

Brian L. 
Clasificación:
4.0

El cliente no dejó un comentario.

JACKIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHY M. 
Clasificación:
5.0

Dealer was great and helpful. Will use from him again

KEVIN MICHAEL T. 
Clasificación:
5.0

NOT A THING. IT WAS A VERY PLEASANT EXPERIENCE. THE OWNER WAS PLEASANT, INFORMATIVE AND EVERYTHING WAS JUST AS EXPLAINED TO ME. I WILL DEFINITELIY BE GOING BACK TO THIS LOCATION WHEN SERVICES ARE NEEDED IN THE FUTURE.

JUDI F. 
Clasificación:
5.0

Can't think of anything he waited extra time so I could get there it was quick and easy.

Lee C. 
Clasificación:
5.0

Tim was great, so helpful, and accommodating! I would highly recommend this business.

HEATHER LYNN W. 
Clasificación:
5.0

Great people equipment was in excellent condition very happy

GARY A. 
Clasificación:
4.0

Everything was good just had a crack in the windshield I didn't mind it

DAVID W. 
Clasificación:
5.0

Very easy to work with and reasonable!!

Jerry H. 
Clasificación:
5.0

Great place friendly people

Mirko N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARVONNA JEWELL F. 
Clasificación:
1.0

The guy who runs this place seemed a little shady and not to mention, he overcharged us and said we drove 50 miles more than what we did. After our experience, I looked at reviews and it seems this place doesn't have the greatest reviews. I would not recommend and will not be back to this location.

Jennifer B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ron W. 
Clasificación:
1.0

El cliente no dejó un comentario.

PAULA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew W. 
Clasificación:
4.0

El cliente no dejó un comentario.

William B. 
Clasificación:
4.0

I talked personally to the manager of this Uhaul location to reserve the enclosed trailer I rented. I really did not appreciate following text messages concerning my trailer reservation.

dean H. 
Clasificación:
5.0

Friendly

David K. 
Clasificación:
1.0

Enclosed unit was filthy. Notice one I got home. Loaded unit and ready to leave and no running lights. Tested at the rental place and he said they worked. I say impossible because the were broken wires hanging inside the unit behind the right tail light. I was told I could fix it myself or pay someone and they will reimburse me. I am already late so I just leave. Get caught in a rain storm on my travels just to arrive at my destination to find out the unit leaks and my stuff got wet. Ridiculous.

Kenneth R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Butros I. 
Clasificación:
5.0

The manager was great to work with. I did notice that the truck I rented was struggling to upshift / downshift smoothly.

MARIO Z. 
Clasificación:
5.0

No problems, the staff did an excellent job

Richard D. 
Clasificación:
4.0

My name is Gwendolyn not Merlin and my phone number is 586-944-9168...what was he looking at? I gave him my D/L!!! I feel the truck was too old and the cab was not very clean to me!

MERLIN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEOFF G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas F. 
Clasificación:
4.0

I waited 48 minutes for a rep to answer the phone after we dropped the truck off as expected. That was frustrating. And the link for the check-in didn't work. But the man who rented me the truck at the center was super nice and professional and helpful!

JP P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID ALLEN W. 
Clasificación:
3.0

So much other items at the location I was not offered nor did I have a dolly or blanket in the Truck my first time renting so I didn't know that there would not be any in the truck the owner was very nice I just would prefer a place that was not so cluttered with other items that had nothing to do with truck rental

Sharron A. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMIE A. 
Clasificación:
5.0

9 ft Cargo Van was in great shape, rode nicely and I will be renting again!~

JAMES ROBERT W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dennis C. 
Clasificación:
4.0

Very helpful and polite…

BOB L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana K. 
Clasificación:
5.0

Not a thing. Been going to the same guy for years, always does me right

DON Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
5.0

Maybe work on getting an easy rear exit and entrance.

Matthew R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John J. 
Clasificación:
5.0

Wonderful customer service I love that little place and that gentleman that works there is amazing!

KIMBERLY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

james K. 
Clasificación:
5.0

Nada

matt F. 
Clasificación:
5.0

Super quick and easy pickup, and friendly staff!!!! No improvements necessary!!! THANK YOU!!!!!

ROBERT JASON S. 
Clasificación:
5.0

No improvements necessary. I was very please with the service. They hooked up the trailer to my car and checked everything before I left.

Patrick T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Collin B. 
No se han enviado comentarios para esta ubicación.

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