I waited 48 minutes for a rep to answer the phone after we dropped the truck off as expected. That was frustrating. And the link for the check-in didn't work. But the man who rented me the truck at the center was super nice and professional and helpful!JP P.
Customer Reviews for Grand Rental Station
(Distribuidor de U-Haul del vecindario)
Chesterfield, MI 48051
(@ 21 Mile Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 4 p. m.
- Dom.: 10 a. m. - 2 p. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.DAVID ALLEN W.
So much other items at the location I was not offered nor did I have a dolly or blanket in the Truck my first time renting so I didn't know that there would not be any in the truck the owner was very nice I just would prefer a place that was not so cluttered with other items that had nothing to do with truck rentalSharron A.
El cliente no dejó un comentario.JAMIE A.
9 ft Cargo Van was in great shape, rode nicely and I will be renting again!~JAMES ROBERT W.
El cliente no dejó un comentario.Dennis C.
Very helpful and politeâ€¦BOB L.
El cliente no dejó un comentario.Diana K.
Not a thing. Been going to the same guy for years, always does me rightDON Z.
El cliente no dejó un comentario.Brian M.
Maybe work on getting an easy rear exit and entrance.Matthew R.
El cliente no dejó un comentario.John J.
Wonderful customer service I love that little place and that gentleman that works there is amazing!KIMBERLY R.
El cliente no dejó un comentario.JAY S.
El cliente no dejó un comentario.james K.
Super quick and easy pickup, and friendly staff!!!! No improvements necessary!!! THANK YOU!!!!!ROBERT JASON S.
No improvements necessary. I was very please with the service. They hooked up the trailer to my car and checked everything before I left.Patrick T.
El cliente no dejó un comentario.Collin B.
El cliente no dejó un comentario.Tom S.
Nothing, it was Great!LISA L.
rented a car hauler, In and out in 10 mins excellent serviceSteve K.
El cliente no dejó un comentario.Theresa F.
Always friendly and great customer service!Branden S.
El cliente no dejó un comentario.Michael K.
Nothing. It was an excellant experience from pick up to return of trailer.William B.
El cliente no dejó un comentario.ROBERT HAMLIN M.
It was a great ride didn't have any problems no defective equipment and we got back tsafe and soundTAMIKO Y.
El cliente no dejó un comentario.ALIJAS B.
You have obviously changed your business model. I used to rent trailers from you for the last 20 years. Only recently it has become Almost impossible to rent a trailer. I was only able to get a trailer for one day. Needed one for 5 days which I used to do frequently. Seems you only care about your rental units.when I go to company stores or agents its always the same No trailersWILLIAM T.
Needs work done on the brakes..CONNIE T.
El cliente no dejó un comentario.WALT P.
Quickest Service i have ever had with U-HaulJEFFREY PATRICK S.
El cliente no dejó un comentario.JAMES R.
Tom did an awesome job! Trailer was great and service was super.MARTY P.
El cliente no dejó un comentario.Stephanie P.
All good Tim was helpful, and friendly!ANTHONY S.
El cliente no dejó un comentario.JOHN ALAN A.
Was a Grand Rental store. Dark, dingy and messy inside. Owner was nice enough but the condition of the place was very depressing..LARRY D.
El cliente no dejó un comentario.Shane L.
El cliente no dejó un comentario.dennis S.
El cliente no dejó un comentario.Kelley L.
The truck's loading ramp was not secured in its storage position. It could be used, but was heavy and difficult to maneuver. There were lots of safety concerns with getting the ramp in place, opportunity for pinched fingers. I was informed of this issue at the time of pickup. Otherwise the truck was decent.Jonathan T.
All good..JAY E.
El cliente no dejó un comentario.Gary B.
El cliente no dejó un comentario.Dale D.
El cliente no dejó un comentario.Randolph R.
People at this location are great, very friendly. Equipment was not maintained well, someone should be checking that before renting.Ronald H.
The location was dirty and cluttered. When I first arrived there were no employees in the building, although it was open and unlocked. The vehicle was old and was in need of repairs. I'm very glad this was only for a one day local move. I would not have get comfortable driving the vehicle a long distance.Christopher V.
Great friendly service !! Especially on short noticerobert W.
Tim was great provided the pickup we needed for the day, we can't thank him enough, would definitely use him again if neededJEROME C.
I will never rent from uhual again!!! I tried to call 12 times yesterday during my rental, and no one would answer the phone. The truck ramp was broken we couldn't even load half of my stuff because the ramp had to be inside the truck. Now I have to rent another truck next week. From another truck rental.shanin M.
El cliente no dejó un comentario.Jason L.
The cab of the truck smelled like onions and the actual trailer smelled like rotting flesh.Matthew K.
Great experience!Brad A.
El cliente no dejó un comentario.Matthew S.
Best peopleJARBO M.
El cliente no dejó un comentario.CARL B.
The gentleman there was fantastic!!Lorie W.
Great staff but hard to get to due to traffic in the area.Joseph Z.
El cliente no dejó un comentario.brian B.
As Always smooth as silk. Thank YouWILLIAM T.
El cliente no dejó un comentario.TOM B.
Tires was worn out Right turn signal not working Otherwise everything was a cleanDeyab G.
El cliente no dejó un comentario.Mark R.
El cliente no dejó un comentario.DAVID W.
Van smelled like cigarettes and now my bed smells the same way.Brendon S.
El cliente no dejó un comentario.david G.
El cliente no dejó un comentario.Joseph L.
El cliente no dejó un comentario.James H.
El cliente no dejó un comentario.Thomasmichael B.
El cliente no dejó un comentario.CHRIS P.
We were well serviced in a timely mannerJAMES T.
El cliente no dejó un comentario.Joe N.
El cliente no dejó un comentario.Nicholas W.
El cliente no dejó un comentario.TOM C.
Tim at Grand Rental was fantastic. I would highly recommend this location!DAMIEL S.
El cliente no dejó un comentario.Mike H.
The truck was so slow with zero pick up, it was dangerous. Also, it leaked large amounts of oil on my new driveway. A horrible experience.DEBRA S.
Virtual check out did not work wellBrandon P.
El cliente no dejó un comentario.DANIEL LLOYD A.
El cliente no dejó un comentario.jennifer L.
The rental itself went off flawlessly everything was very easy I would say just pay more attention to your equipment the door barely open and closed. Overall grand rental was a great placeDavid H.
El cliente no dejó un comentario.John P.
Always Great Service...DANIELJOSEPH K.
Quieter smoother driving equipmentLarry B.
Always a good experience at Grand Rental...Danieljoseph K.
Good experiMichael G.
El cliente no dejó un comentario.kayla C.
El cliente no dejó un comentario.Raymond B.
The inside cab needed to be wiped down from dust/dirt on the door panels, dashboard and displays. The floor on the driver side needed to be vacuumed from dirt/sand so my foot didn't slip easily.Anthony C.
El cliente no dejó un comentario.Nicholas S.
El cliente no dejó un comentario.MADISONMAURICE M.
Nice 6x12' trailer. Towed nice, clean. Got the job done. Friendly serviceRolland Z.
Tim was very professional and made sure the trailer was connected properly and that the lights worked.Phil V.
El cliente no dejó un comentario.Henry H.
El cliente no dejó un comentario.Matthew G.
It was too pricey to rent, barely any miles includedRaygale H.
Everything is perfect and person help me very friendly and helpfulJAGDEEP G.