Customer Reviews for Grand Rental Station
(U-Haul Neighborhood Dealer)

359 reviews

611 Warsaw Rd   Clinton, NC 28328

(910) 592-7408

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 11 am
  • Sun: Closed

Services at this Location:

Contact Us

(910) 592-7408

611 Warsaw Rd
Clinton, NC 28328

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 11 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Most accommodating and very professional!

William S. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE D. 
Rating:
1.0

Customer did not leave a comment.

Chantel M. 
Rating:
5.0

Customer did not leave a comment.

Janice S. 
Rating:
5.0

Very polite and courteous would definitely use your services again thank you have a blessed and safe day

Nathaniel S. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

The representative was very nice and helpful.

Chanda P. 
Rating:
5.0

Nothings just keep up the kindness

Gamaliel D. 
Rating:
5.0

Customer did not leave a comment.

Maurice G. 
Rating:
5.0

Customer did not leave a comment.

Israel M. 
Rating:
4.0

Customer did not leave a comment.

Stephaine G. 
Rating:
5.0

Customer did not leave a comment.

Louis W. 
Rating:
5.0

Customer did not leave a comment.

Marilyn W. 
Rating:
3.0

Customer did not leave a comment.

Miranda M. 
Rating:
4.0

Charge less

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Eddie C. 
Rating:
3.0

Customer did not leave a comment.

SAMUEL P. 
Rating:
1.0

Truck was on almost empty sand in the front of the truck 99 cents a mile is ridiculous a 19.00 a day truck and 80 miles cost 125.00 unreal I will never rent from U haul again I tried to call customer service about my charges no one ever answered

Mary B. 
Rating:
5.0

Grand rental was great to work with. I originally reserved the trailer out of Eastover nc when I arrived, the trailer was not there and provided very little assistance. I called around and finally found one at grand rental in Clinton- they were great to work with. It is poor service to reserve and not provide at location intended, no phone call, no email, no notice whatsoever.

John J. 
Rating:
1.0

I was over charged 20 days for equipment that was returned. Hire people that actually inventory your equipment. So that people aren't grossly over charged.

David W. 
Rating:
5.0

The lady who works there is excellent. She is very knowledgeable and is extremely nice. The other employees are nice and helpful as well.

Pamela H. 
Rating:
5.0

Customer did not leave a comment.

Latonya B. 
Rating:
5.0

Staff was really nice!

Kathleyn E. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
3.0

Need better drop off area. Had just rained and had to drive on and park on wet and muddy surface b

JEREMY A. 
Rating:
5.0

Customer did not leave a comment.

alton C. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Dennis V. 
Rating:
5.0

Customer did not leave a comment.

LASHAUNDA M. 
Rating:
4.0

Customer did not leave a comment.

Howard M. 
Rating:
3.0

Customer did not leave a comment.

Joseph V. 
Rating:
5.0

Thank you so much. The staff at Grand Rental in ClintonNorth Carolina was awesome. Thanks Paul Hawkins Clinton North Carolina

Paul H. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

Nothing to add. Did not get my appliance cart as requested and was assured I would have one.

connie K. 
Rating:
3.0

Drop off area was very wet, shoes got soaked. Location finder did not work yet worked fine with Google maps. Could not checkout as agreement states for after hours.

MICHAEL M. 
Rating:
3.0

Prices are to high

andreal H. 
Rating:
5.0

Customer did not leave a comment.

BENA P. 
Rating:
3.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

Customer did not leave a comment.

Brandon M. 
Rating:
5.0

Customer did not leave a comment.

diane W. 
Rating:
5.0

Great job !!!

Gary G. 
Rating:
5.0

Customer did not leave a comment.

Wendy W. 
Rating:
2.0

We wasted valuable waiting to 10 am, only to find out its was on the lot when they opened at 7:30am.

Diana S. 
Rating:
1.0

The Uhaul they gave me had to breaks and the wipers on it was very poor I was very disapointed

Kevin B. 
Rating:
5.0

Customer did not leave a comment.

Tamica A. 
Rating:
4.0

Customer did not leave a comment.

Bruce H. 
Rating:
5.0

Customer did not leave a comment.

Crystal W. 
Rating:
5.0

Customer did not leave a comment.

Stephanie P. 
Rating:
5.0

Customer did not leave a comment.

Shelia H. 
Rating:
2.0

Customer did not leave a comment.

ASHLEY K. 
Rating:
5.0

Customer did not leave a comment.

Willie B. 
Rating:
4.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

Crystal S. 
Rating:
4.0

Customer did not leave a comment.

Kenneth G. 
Rating:
5.0

Customer did not leave a comment.

Takeshia R. 
Rating:
5.0

Customer did not leave a comment.

Marsha H. 
Rating:
3.0

Make sure the staff is friendly and willing to actually answer questions without acting irritated

REBECCA A. 
Rating:
1.0

Customer did not leave a comment.

angela S. 
Rating:
4.0

Customer did not leave a comment.

Janis B. 
Rating:
5.0

Customer did not leave a comment.

Jonathan B. 
Rating:
5.0

The dollie wasn't in the truck and I ordered it.

Karen C. 
Rating:
5.0

The only thing we noticed that was amiss was that the appliance dolly we rented had a broken bar in which the welding had come off. However, the dolly still worked for our purposes, so it was not a major issue. It is just something that needs to be addressed in the future.

Michael S. 
Rating:
5.0

They have always been there for me

Jeffrey W. 
Rating:
5.0

Everything was excellent.

Sheila M. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS B. 
Rating:
5.0

Customer did not leave a comment.

Ray H. 
Rating:
5.0

Customer did not leave a comment.

Jerry T. 
Rating:
5.0

Customer did not leave a comment.

EDDIE C. 
Rating:
5.0

Customer did not leave a comment.

Alvin N. 
Rating:
4.0

Customer did not leave a comment.

Amanda C. 
Rating:
4.0

Customer did not leave a comment.

EVERETT C. 
Rating:
5.0

Customer did not leave a comment.

Melissa H. 
Rating:
5.0

Customer did not leave a comment.

Jeffery W. 
Rating:
5.0

Great service and friendly staff.

TAMMY H. 
Rating:
5.0

Customer did not leave a comment.

Donte B. 
Rating:
5.0

Thank you all for being a big help on a big day of moving.

Mytia W. 
Rating:
1.0

Customer did not leave a comment.

Charmane H. 
Rating:
5.0

Customer did not leave a comment.

Michelle S. 
Rating:
5.0

Customer did not leave a comment.

william H. 
Rating:
4.0

N/A

JOSE J. 
Rating:
4.0

Ensure the truck is fully read

foster M. 
Rating:
5.0

Nothing

SHELA S. 
Rating:
5.0

Customer did not leave a comment.

Raymond E. 
Rating:
4.0

Customer did not leave a comment.

CARL R. 
Rating:
5.0

Always pleased with Grand Rental!

Kelli W. 
Rating:
5.0

Knowledgeable courteous staff

Jerry T. 
Rating:
5.0

I had a great experience with Grand Rental! Erin was fabulous to work with. A very enjoyable experience! Love doing business with them!!!

LOUISE J. 
Rating:
5.0

Customer did not leave a comment.

Temika M. 
Rating:
5.0

Customer did not leave a comment.

Steve B. 
Rating:
5.0

Customer did not leave a comment.

NICOLE V. 
Rating:
3.0

Two of the three employees that assisted me were very helpful and knowledgeable, but the third gentleman was extremely unpleasant and he nothing but bad things to say about U-Haul and the processes the company uses.

Clifford L. 
Rating:
5.0

Customer did not leave a comment.

DENNIS E B. 
Rating:
5.0

Very polite and knowledgeable about the Truck the young lady that waited on me was very Nice and knowledgeable about her job

CHRIS F. 
Rating:
5.0

Make sure webpages are running well and do not freeze up and duplicate the charge.

JULIAN A. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

Customer did not leave a comment.

Everette B. 
Rating:
5.0

Trailer was there as promised and the woman who took care of us was very friendly and helpful.

DANIEL M. 
Rating:
3.0

The truck drove like crap; kept sputtering; actually thought I would breakdown a few times. A sputtering 26 ft truck is hard control and drive. I needed to get my items out of storage while I had assistance, so I didn't have time to search for another 26 ft truck in the area. Also I don't understand why I was charged an additional day for $40. I picked up Wednesday morning and returned Wednesday evening (the location was closed so I used the drop box. Contact has me returning on Thursday. Please credit my credit card for the wrongfully charged $40. Thank you

Essie B. 
Rating:
5.0

Staff was awesome and the truck was great also! Highly recommend this location for renting trucks or equipment!

WILLIAM O. 
No reviews have been submitted for this location.

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