Customer Reviews for Grand Lake Truck Repair & Towing
(Distribuidor de U-Haul del vecindario)

119 comentarios

8705 US 59 N   Grove, OK 74344

(918) 786-4211

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: 12:30 p. m. - 4:30 p. m.

Servicios en esta ubicación:

Contáctanos

(918) 786-4211

8705 US 59 N
Grove, OK 74344

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: 12:30 p. m. - 4:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Justin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin H. 
Clasificación:
1.0

It took forever to pick up truck.

Mark D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris G. 
Clasificación:
5.0

The ladies who helped us were great! Thanks for a flawless experience.

Amber H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONYA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA W. 
Clasificación:
5.0

Customer service was excellent. Would definitely use them again.

EVA H. 
Clasificación:
4.0

We found this drop off location to be excellent 4 of the 5 times we used them. The facility and lot are well maintained. We like the system they use for drop offs without having to talk to anyone. However, it would have been helpful if they had contacted us about the charge for blankets we ordered, but never received. They charged us $84 anyway.

Marc M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER M. 
Clasificación:
5.0

They did well.

WILLIAM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Neil B. 
Clasificación:
3.0

Great location with extensive equipment selection. Sunday morning virtual drop off (easy). Dispute with billing resolved easily online without extra interaction.

James H. 
Clasificación:
5.0

nothing it was all goodyou c

Janice O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen S. 
Clasificación:
4.0

El cliente no dejó un comentario.

LEE R. 
Clasificación:
5.0

Absolutely the best uhaul facility available in the country. Excellent staff, helpful, kind and dependable. Will always go to Grand Lake Truck Repair for our uhaul needs. Thanks Ladies! You are awesome. Lloyd and Mary

MARY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

tim G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela S. 
Clasificación:
5.0

Brandy was very nice and cooperative with me, she assisted me on phone, and had nearly all my papers ready by the time I go there to sign and go. I am glad they were open on Sunday as well, it was very helpful to have found a uhaul open, because emergencies don't always happen Monday through Saturday. Have a great day.

linda C. 
Clasificación:
5.0

Nothing! Great job of explaining and going over operation! Keep up the good work!

william R. 
Clasificación:
5.0

I returned the truck after the company was closed, so I used their drop box. This is obviously a LARGE U-Haul location as there were numerous trailers and trucks. The parking lot is big and easy to move around in. I like their flexibility after hours.

Willard L. 
Clasificación:
5.0

Better communications on reservations.

Mike C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUZANNE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
5.0

Make certain the customer speaks to Stephanie. She was incredibly helpful and was so knowledgeable and helpful in every way which helped make pick-up and return simple. The program of checking out by phone, was NOT AS SIMPLE-for example, the "Pick up my truck" tab never showed on the mobile app. It was so helpful that she was there so I could go into the office to complete the rental process.

Jan Chance O. 
Clasificación:
5.0

Kaysha Silva was extremely helpful and knowledgeable . would certainly recommend u- haul and the Grove Oklahoma facility to my friends and business associates in the future

Carol P. 
Clasificación:
4.0

El cliente no dejó un comentario.

CALVIN M. 
Clasificación:
5.0

They worked very diligently to assuage any of my dissapointments or U-Haul issues. 5 stars for the splendid ladies who run this location.

LLOYD N. 
Clasificación:
5.0

The drop off was excellent. Offered to buyback all of our Haul boxes at $.90 on the dollar. Our 26 foot truck A?C broke down immediately and was hot ,and with window down for 1200 miles. This drop off location was very empathetic and resourceful. 5 stars!

LLOYD N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNATHAN B. 
Clasificación:
5.0

Everyone was very patient and so helpful. Very stress free! Highly recommend this U-haul company! Thanks, Everyone!

LISHA J. 
Clasificación:
5.0

Great Customer Service

Donald R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY T V. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARRY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bret N. 
Clasificación:
5.0

Very nice people working there 😊

Sheila S. 
Clasificación:
5.0

Everything went smoothly

ROY M. 
Clasificación:
5.0

excellet customer care. Will definately use them again.

JOSEPH N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

Twice I rented a truck to move my stuff, I was very pleased with the service and the professional presentation! Great experience.

KENNETH N. 
Clasificación:
5.0

Very Customer Service oriented group to work with, providing the basics of renting a truck and moving our stuff. Very Pleased!

KENNETH N. 
Clasificación:
5.0

Very helpful and pleasant person greeted me upon arrival and took care of check in quickly

daniel M. 
Clasificación:
3.0

Make sure to actually have all the equipment in the truck that was paid for. I was missing several items that were paid for in advance. It was reserved in advance with plenty of time and it still was not in the truck. This has happened the past couple of times my family has used U-Haul and frankly, it makes us never want to use your services again.

Benny S. 
Clasificación:
4.0

Nothing, everything was great!

Steven G. 
Clasificación:
5.0

Thank you for having many trucks available at a time of needed asap

JANICE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAY S. 
Clasificación:
1.0

El cliente no dejó un comentario.

DANIEL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
5.0

Absolutely wonderful customer service!!!

Tisha F. 
Clasificación:
4.0

I didn't like that the truck wasn't full of gas. Plus I was charged extra miles and o went streight to my location. It should be that you have the miles to get to your house and the uhaul return store.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY B. 
Clasificación:
2.0

I rented a truck that was disgustingly filthy. As a moving help provider, I was willing to overlook this to give a dealer a break and sweep some of the dirt out by myself. I didn't even come close to getting all of it out because it was COVERED in dirt and dust. I opened the truck in front of my customer and he asked me to lay down blankets on the floor of the truck so his mattresses wouldn't be destroyed. EXTREMELY EMBARRASSING. I turned the truck in and I hadn't folded the blankets, so they charged me a cleaning fee. No cleaning ever goes on here, it would appear. This dealer is lazy and greedy.

Richard J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

Once again my girl Shannon was amazing. Friendly eager to help and solve whatever problems with an upbeat attitude. She will treat you like family and seems to be always smiling. Gonna miss my Okie friends and that includes her. Gracias

Kristin M. 
Clasificación:
5.0

Stephanie was awesome. She went out of her way to get us the size truck that we needed. The truck was like new.

Kari S. 
Clasificación:
5.0

very friendly and professional service

Jeffery H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tules S. 
Clasificación:
5.0

Once again, this is my best U-Haul location!

eric T. 
Clasificación:
5.0

"deposit issur"

Elgin S. 
Clasificación:
5.0

I picked up your truck at the U-Haul store in fort Smith, AR which appears to be a full time company location. I dropped off in Grove, Ok which appears to be a contracted site. Truthfully... the counter person in Fort Smith wasn't NEARLY as receptive as it was in Grove. Final thought â€"-> When people move, it's a stressful time. I lived in my previous house 20+ years and I need others I come in contact with to be helpful to my needs especially when I could have rented a Penske truck for almost $-200.00 less than U-Haul!

eric T. 
Clasificación:
5.0

Wonderful and fraindly staff

Dustin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duane D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold F. 
Clasificación:
5.0

Nothing. Stephanie is awesome!

BRAD D. 
Clasificación:
5.0

Excellent Experience.

Tommy T. 
Clasificación:
5.0

Nothing.

Steven G. 
Clasificación:
5.0

Nothing to recommend, everything was great, very professional experience.

kima D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg B. 
Clasificación:
5.0

Sure people

James F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MYRA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg B. 
Clasificación:
4.0

Good central location, but behind another business and not that say to see when driving along the highway.

Donald C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wesley C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry S. 
Clasificación:
5.0

Stephanie took great care in insuring we had everything we needed to move easily. She was very personal and nice. We will be using this Uhaul establishment from now on. Thank you for making my life easier Stephanie.

Kristin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald C. 
Clasificación:
5.0

Manager who served me was very helpful and I highly recommend services to anyone

Jon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynne S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Don P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Madeline K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juli W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ferman S. 
Clasificación:
5.0

Drop was rated a 10+ very excellent

Larry W. 
Clasificación:
4.0

The customer service at the location was excellent. The brakes on the uhaul could use some attention

Melissa H. 
No se han enviado comentarios para esta ubicación.

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