Comentarios de los clientes para Grand Lake Truck Repair & Towing

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Grand Lake Truck Repair & Towing

Clasificación general:

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Angela S.
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El cliente no dejó un comentario.

linda C.
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Brandy was very nice and cooperative with me, she assisted me on phone, and had nearly all my papers ready by the time I go there to sign and go. I am glad they were open on Sunday as well, it was very helpful to have found a uhaul open, because emergencies don't always happen Monday through Saturday. Have a great day.

william R.
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Nothing! Great job of explaining and going over operation! Keep up the good work!

Willard L.
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I returned the truck after the company was closed, so I used their drop box. This is obviously a LARGE U-Haul location as there were numerous trailers and trucks. The parking lot is big and easy to move around in. I like their flexibility after hours.

Mike C.
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Better communications on reservations.

Larry C.
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El cliente no dejó un comentario.

SUZANNE H.
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El cliente no dejó un comentario.

ROBERT H.
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El cliente no dejó un comentario.

Jan Chance O.
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Make certain the customer speaks to Stephanie. She was incredibly helpful and was so knowledgeable and helpful in every way which helped make pick-up and return simple. The program of checking out by phone, was NOT AS SIMPLE-for example, the "Pick up my truck" tab never showed on the mobile app. It was so helpful that she was there so I could go into the office to complete the rental process.

Carol P.
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Kaysha Silva was extremely helpful and knowledgeable . would certainly recommend u- haul and the Grove Oklahoma facility to my friends and business associates in the future

CALVIN M.
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El cliente no dejó un comentario.

LLOYD N.
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They worked very diligently to assuage any of my dissapointments or U-Haul issues. 5 stars for the splendid ladies who run this location.

LLOYD N.
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The drop off was excellent. Offered to buyback all of our Haul boxes at $.90 on the dollar. Our 26 foot truck A?C broke down immediately and was hot ,and with window down for 1200 miles. This drop off location was very empathetic and resourceful. 5 stars!

JOHNATHAN B.
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El cliente no dejó un comentario.

LISHA J.
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Everyone was very patient and so helpful. Very stress free! Highly recommend this U-haul company! Thanks, Everyone!

Donald R.
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Great Customer Service

BRADLEY T V.
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El cliente no dejó un comentario.

BARRY S.
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El cliente no dejó un comentario.

Bret N.
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El cliente no dejó un comentario.

Sheila S.
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Very nice people working there 😊

ROY M.
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Everything went smoothly

JOSEPH N.
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excellet customer care. Will definately use them again.

Michael G.
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El cliente no dejó un comentario.

KENNETH N.
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Twice I rented a truck to move my stuff, I was very pleased with the service and the professional presentation! Great experience.

KENNETH N.
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Very Customer Service oriented group to work with, providing the basics of renting a truck and moving our stuff. Very Pleased!

daniel M.
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Very helpful and pleasant person greeted me upon arrival and took care of check in quickly

Benny S.
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Make sure to actually have all the equipment in the truck that was paid for. I was missing several items that were paid for in advance. It was reserved in advance with plenty of time and it still was not in the truck. This has happened the past couple of times my family has used U-Haul and frankly, it makes us never want to use your services again.

Steven G.
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Nothing, everything was great!

JANICE R.
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Thank you for having many trucks available at a time of needed asap

RAY S.
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El cliente no dejó un comentario.

DANIEL K.
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El cliente no dejó un comentario.

DAVID B.
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El cliente no dejó un comentario.

Tisha F.
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Absolutely wonderful customer service!!!

Robert S.
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I didn't like that the truck wasn't full of gas. Plus I was charged extra miles and o went streight to my location. It should be that you have the miles to get to your house and the uhaul return store.

JEFFREY B.
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El cliente no dejó un comentario.

Richard J.
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I rented a truck that was disgustingly filthy. As a moving help provider, I was willing to overlook this to give a dealer a break and sweep some of the dirt out by myself. I didn't even come close to getting all of it out because it was COVERED in dirt and dust. I opened the truck in front of my customer and he asked me to lay down blankets on the floor of the truck so his mattresses wouldn't be destroyed. EXTREMELY EMBARRASSING. I turned the truck in and I hadn't folded the blankets, so they charged me a cleaning fee. No cleaning ever goes on here, it would appear. This dealer is lazy and greedy.

Donald C.
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El cliente no dejó un comentario.

William M.
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El cliente no dejó un comentario.

Kristin M.
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Once again my girl Shannon was amazing. Friendly eager to help and solve whatever problems with an upbeat attitude. She will treat you like family and seems to be always smiling. Gonna miss my Okie friends and that includes her. Thank you

Kari S.
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Stephanie was awesome. She went out of her way to get us the size truck that we needed. The truck was like new.

Jeffery H.
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very friendly and professional service

JEFFREY B.
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El cliente no dejó un comentario.

Tules S.
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El cliente no dejó un comentario.

eric T.
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Once again, this is my best U-Haul location!

Elgin S.
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"deposit issur"

eric T.
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I picked up your truck at the U-Haul store in fort Smith, AR which appears to be a full time company location. I dropped off in Grove, Ok which appears to be a contracted site. Truthfully... the counter person in Fort Smith wasn't NEARLY as receptive as it was in Grove. Final thought —-> When people move, it's a stressful time. I lived in my previous house 20+ years and I need others I come in contact with to be helpful to my needs especially when I could have rented a Penske truck for almost $-200.00 less than U-Haul!

Dustin B.
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Wonderful and fraindly staff

Kyle R.
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El cliente no dejó un comentario.

Donald C.
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El cliente no dejó un comentario.

Duane D.
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El cliente no dejó un comentario.

Richard G.
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El cliente no dejó un comentario.

Harold F.
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El cliente no dejó un comentario.

Harold F.
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El cliente no dejó un comentario.

BRAD D.
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Nothing. Stephanie is awesome!

Tommy T.
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Excellent Experience.

Steven G.
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Nothing.

kima D.
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Nothing to recommend, everything was great, very professional experience.

Greg B.
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El cliente no dejó un comentario.

James F.
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Sure people

MYRA D.
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El cliente no dejó un comentario.

Greg B.
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El cliente no dejó un comentario.

Donald C.
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Good central location, but behind another business and not that say to see when driving along the highway.

Wesley C.
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El cliente no dejó un comentario.

Barry H.
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El cliente no dejó un comentario.

Richard C.
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El cliente no dejó un comentario.

Barry S.
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El cliente no dejó un comentario.

Kristin M.
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Stephanie took great care in insuring we had everything we needed to move easily. She was very personal and nice. We will be using this Uhaul establishment from now on. Thank you for making my life easier Stephanie.

Donald C.
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El cliente no dejó un comentario.

Jon C.
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Manager who served me was very helpful and I highly recommend services to anyone

Lynne S.
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El cliente no dejó un comentario.

Don P.
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El cliente no dejó un comentario.

Madeline K.
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El cliente no dejó un comentario.

Richard L.
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El cliente no dejó un comentario.

Richard L.
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El cliente no dejó un comentario.

Brian L.
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El cliente no dejó un comentario.

Juli W.
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El cliente no dejó un comentario.

Ferman S.
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El cliente no dejó un comentario.

Larry W.
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Drop was rated a 10+ very excellent

Melissa H.
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The customer service at the location was excellent. The brakes on the uhaul could use some attention

Janet J.
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I asked a man about returning the 4x8 trailer and was told the woman that dealt with it was at lunch. So I asked him if he could take the trailer off for me. He just turned and walked away. I was on my lunch hour so I took the trailer to an area and took it off myself. When I did the trailer moved and scratched the back of vehicle deeply, all because a man wouldn't take my trailer off. A woman that must have been in charge came out and told me the man should have taken the trailer off for me.

steve J.
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Thank you Marie

Cayden C.
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Was given the wrong trailer but they were able rectify the situation. Pretty poor customer service

Kerry P.
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Great group of people. Very helpful and friendly.

STEVEN S.
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These people are by far the best experience I've ever had renting anything. They should be the model for how to do this business.

Dewayne L.
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El cliente no dejó un comentario.

Tom P.
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El cliente no dejó un comentario.

yvonne V.
Clasificación:

I picked up uhaul truck about 3pm and had to have it back at 9 am because it was rented out, so it was less than 24 hrs and still paid full price for 24 hours but did not have 24 hrs I really needed the extra time so I have to find someone with a truck to finish getting a few more big items to move.

Scott D.
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The on-line sign up and then further on-line sign up at the dealer needs to be streamlined. People at the U-haul were all friendly and helpful.

Dustyn S.
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Super Nice and Very Helpful!

Fredrick L.
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El cliente no dejó un comentario.

James L.
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El cliente no dejó un comentario.

Arron M.
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El cliente no dejó un comentario.

Candice B.
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El cliente no dejó un comentario.

robert S.
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Great.

Marshall S.
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They lied when I asked them why the trailer was 377$ instead of 277 and said we would receive 100 deposit refund on trailer. And that there printer was down so couldn't provide receipt. Frauded us out of 100$

Jerry E.
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El cliente no dejó un comentario.

Wilma B.
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El cliente no dejó un comentario.

pat Y.
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Dropping off was fine. Just glad to have this rental ended

No se han enviado comentarios para esta ubicación.

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