El cliente no dejó un comentario.Sarah W.
Customer Reviews for Grand Dads Olde Skool Kustomz
(U-Haul Neighborhood Dealer)
Dunnville, ON N1A2Y7
Servicios en esta ubicación:
- Mon–Fri9 a. m. - 6 p. m.
- Sábado9 a. m. - 4 p. m.
- Domingo9 a. m. - 1 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I would not recommend UHaul at all unless absolutely necessary. If I had an alternate option I would have cancelled with UHaul after having to set up a reservation twice. The first time UHaul called and advised me the truck I wanted wasn't available at the location I had chosen. (So the website is not accurate.) Then I made a new reservation (this was well in advance of my move date) and 3 days before my reservation someone called to tell me I couldn't do a one way and drop off the truck at the location where I was moving, I'd have to drive the truck back. (Twice as many kilometers! And a little late to figure something else out.) I was given a price and it was paid. We used the truck then dropped it back off a few hours later. (I could have had it from 9am-9pm.) Done. Wait! Nope. I get an email a few days later telling me I owe more money but it doesn't explain why and that if I pay it by a certain date they won't charge a $30 late charge. I couldn't figure out what the remaining charge was for and kept meaning to call UHaul (amazing they didn't call me to tell me I owed them money and to explain why!), lost track of time so then I owed the extra $30. I go into my bank account today and they automatically withdrew the money with the late fee!!! So if they could automatically take the money out of my account why didn't they do it right away? When I wouldn't have had to pay the extra $30 fee. The whole experience was awful especially at a time when things are already so stressful with a move. I would NOT recommend UHaul.Melissa C.
El cliente no dejó un comentario.Elizabeth C.
I thought the $30 late charge for being 2 hours late was excessive on an 8 day rental. This charge was applied by U-Haul, not by the drop off locationBob L.
El cliente no dejó un comentario.Martin D.
El cliente no dejó un comentario.Tina C.
El cliente no dejó un comentario.harold S.
El cliente no dejó un comentario.Kevin F.
El cliente no dejó un comentario.Jason J.
I dropped the vehicle off on a Tuesday, no one was around, the one parking area beside another U-Haul can had a low overhanging branch that I didn't want to park under so I parked in another location. Not very good signagebrian D.
The 26 foot UHAUL truck only has a 24 foot box. The "granny's attic" does not count into the length of the truck. When people talk about a 26 foot truck, they mean that the floor is 26 feet long. Each foot of length is assumed to contain about 56 cubic feet of space. The tactic of naming a 24 foot long truck as a "26 foot truck" is extremely misleading and downright dishonest. To improve this, I would suggest being honest about the product.Edward S.