Comentarios del cliente para Graham Hay Market

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Graham Hay Market

Grado total:

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Justin P. en

Grado:

El cliente no dejó un comentario.

Tracy F. en

Grado:

El cliente no dejó un comentario.

Doug M. en

Grado:

Your online process “sucks”! Takes more time to do it online than a human can do it at the pick up point. Because of that, I probably won’t us you again. All “options” should be defaulted to “NO”!

Braden T. en

Grado:

El cliente no dejó un comentario.

Shawna G. en

Grado:

Drivers side wheel strap was frayed, we had to use a ratchet strap. We should have done a walk around when picked..

David T. en

Grado:

El cliente no dejó un comentario.

Daniel Y. en

Grado:

El cliente no dejó un comentario.

MIKE L. en

Grado:

Very friendly and polite staff .

Matthew Z. en

Grado:

El cliente no dejó un comentario.

Ryan W. en

Grado:

I rented and returned the uhual the same day. You guys charged me for having the uhual for 7 days. Over $400... not acceptable, I will be calling during business hours tomorrow

Michelle M. en

Grado:

Always fast and friendly service

Mary H. en

Grado:

El cliente no dejó un comentario.

Lanay C. en

Grado:

El cliente no dejó un comentario.

DOUGLAS C. en

Grado:

El cliente no dejó un comentario.

Lanay C. en

Grado:

El cliente no dejó un comentario.

hollie J. en

Grado:

It was a great experience. Staff was knowledgeable and accomodating. They made the experience seemless. Thanks!

Christiana N. en

Grado:

El cliente no dejó un comentario.

James S. en

Grado:

El cliente no dejó un comentario.

Aidan A. en

Grado:

El cliente no dejó un comentario.

Janie R. en

Grado:

They charged my for cleaning for no reason. It was returned as it was given to me. I’ve never been charged for cleaning on a uhaul before and have rented many.

Scott M. en

Grado:

Not very professional

john M. en

Grado:

Outstanding service

john M. en

Grado:

Great location Great service Friendly people

Ronald R. en

Grado:

El cliente no dejó un comentario.

mike J. en

Grado:

quick and easy rental, the Young lady working the counter did a great job

Sharon G. en

Grado:

No improvements needed they were Courteous efficient and kind would love to rent from them again family oriented and a great atmosphere thank you for this experience

Greg A. en

Grado:

El cliente no dejó un comentario.

Nicholas L. en

Grado:

Terrible customer service from the corporate U-Haul staff that I talked to over the week leading up. First they over booked and told me my truck was available in Tacoma, when’s told them that does not work I rented one in graham. they put me in the smallest truck they have. So I was stuck making 4 trips instead of 1. Then later on in the week the rental place in Puyallup that I originally was scheduled to pick up from called to tell me that the truck was broke down and needed serviced. When I already knew that they overbooked.

Mark S. en

Grado:

El cliente no dejó un comentario.

Anthony B. en

Grado:

Have trucks that work properly, good transmission & not a rust bucket. Could not get this truck into reverse half the time. You guys did not offer a discount for the problems. Will be using the competition in the future

James E. en

Grado:

El cliente no dejó un comentario.

Sergey U. en

Grado:

I had been waiting for 40 min. The equipment was rented for one day, I’ ve been charged for two days.

Thomas S. en

Grado:

El cliente no dejó un comentario.

DALE C. en

Grado:

El cliente no dejó un comentario.

Janice M. en

Grado:

El cliente no dejó un comentario.

Trevor H. en

Grado:

Outstanding customer service - I had TJ on Friday when I picked up and he was so pleasant and knowledgeable. When I returned the trailer on Sat. the young man who helped me was top notch as well. Kudos all around - well done, U-haul!!!!

Diane W. en

Grado:

Very friendly staff, easy pickup and well maintained vehicle.

Liana W. en

Grado:

The inside of my moving truck smelled like rotten garbage and there were visible spills on the floor of the truck.

Mathew C. en

Grado:

El cliente no dejó un comentario.

Zack B. en

Grado:

El cliente no dejó un comentario.

Tom P. en

Grado:

Keep better track of your mileage. I just got emailed my receipt, I was charged for 38 miles. I only drove 12 miles. Won’t use your service again

Jacob S. en

Grado:

Very nice and helpful staff

ROBERT S. en

Grado:

Nothing, we think you are great and very professional

AUSTIN S. en

Grado:

I was sent to a few locations before i found the truck they promised. Wasn’t a big deal but I’m the future, the systems should be updated for what trucks are available. Other than that my experience was excellent

Michael L. en

Grado:

Very friendly very helpful very good place to rent a U-Haul

Nicole C. en

Grado:

El cliente no dejó un comentario.

Blaine C. en

Grado:

Much better experience than other U-Haul locations!

MARVIN H. en

Grado:

I rented a 15 ft truck to move a 3 bedroom 2 bath home to storage and a 6X12 Cargo Trailer and 26 ft Truck to move from storage to destination for a long distance one way move. The equipment was there and ready to go as contracted. The Graham Hay Market is a great place to help you plan and execute your move.

SHANNON L. en

Grado:

El cliente no dejó un comentario.

Teresa G. en

Grado:

El cliente no dejó un comentario.

Paolo N. en

Grado:

Got charged extra for fuel even though it was lower than indicated on the contract when I rented the truck. I was already on the road when I noticed it but did take a picture of it. Now U-haul is giving me the runaround for a refund. I WILL go to Penske next time I need a truck that's a promise!!!

Christopher B. en

Grado:

Here we had multiple people help us at once and they were all so friendly and helpful.

teresa G. en

Grado:

El cliente no dejó un comentario.

HEIDI O. en

Grado:

Wonderful staff, both friendly and knowledgeable. TJ got our equipment ready to go quickly and efficiently with a smile and Sky help us at the register with all the paperwork. We will be back for sure.

Christine F. en

Grado:

El cliente no dejó un comentario.

jesus V. en

Grado:

El cliente no dejó un comentario.

richard D. en

Grado:

El cliente no dejó un comentario.

Karen J. en

Grado:

El cliente no dejó un comentario.

DAN C. en

Grado:

El cliente no dejó un comentario.

Theresa D. en

Grado:

El cliente no dejó un comentario.

Jason H. en

Grado:

El cliente no dejó un comentario.

Dominic J. en

Grado:

The location was difficult to find

Larens Y. en

Grado:

Just continue as is being done. The customer service service was EXCELLENT. I couldn't ask for any better service.

RITA T. en

Grado:

El cliente no dejó un comentario.

richard D. en

Grado:

El cliente no dejó un comentario.

Jerry L. en

Grado:

GREAT EXPERIENCE!!!

DEREK J. en

Grado:

Nothing it was all good

STEPHEN M. en

Grado:

El cliente no dejó un comentario.

GLEN H. en

Grado:

El cliente no dejó un comentario.

George C. en

Grado:

El cliente no dejó un comentario.

Sandy A. en

Grado:

El cliente no dejó un comentario.

Zachary S. en

Grado:

Great staff-- a little slow, and no one seems to know how to do, U-haul, except Randall.

Morgan J. en

Grado:

El cliente no dejó un comentario.

NICHOLAS R. en

Grado:

There was some confusion regarding drop off, I came in on monday because this location is closed on sunday. I was told everything was fine and checked in, but received a call the next day asking if we were going to return the rental... freaked me out really bad. Luckily seems to be fine they fixed but seemed to be less professional than first location.

JEFF C. en

Grado:

El cliente no dejó un comentario.

Eric V. en

Grado:

El cliente no dejó un comentario.

Ron S. en

Grado:

I was forced to buy insurance when this was not needed. I have AAA and this covers all towing. Also when I was trying to get my trailer, uhaul kept changing locations. I will never use uhaul again and I will tell anyone that will listen how bad the service was.

Ricky B. en

Grado:

Wipers need replaced and steering front end wonders slightly.

kimberly S. en

Grado:

El cliente no dejó un comentario.

Carol L. en

Grado:

This comment is not for the pick up or drop off sites. This comment is for uhaul as a company. I was not at all happy to find I was charged double for both the furniture pads and the furniture cart. The reason given was destination error. What the heck is that and bottom line if there was an error after quote it should be on uhaul not the customer!!!

David P. en

Grado:

The staff went out of their way to address a systemic problem with my rental, caused by U-Haul, not the local facility.

LaTasha L. en

Grado:

El cliente no dejó un comentario.

PAUL J. en

Grado:

Friendly and helpful

TERRY S. en

Grado:

El cliente no dejó un comentario.

COLLEEN S. en

Grado:

El cliente no dejó un comentario.

Carol R. en

Grado:

El cliente no dejó un comentario.

Rick M. en

Grado:

El cliente no dejó un comentario.

Anthony J. en

Grado:

El cliente no dejó un comentario.

NICK C. en

Grado:

This was very expensive. I could not believe it was double the price from only a year ago. Not very happy about the price.

dean M. en

Grado:

El cliente no dejó un comentario.

Andrea R. en

Grado:

They were not open when we dropped off but I just received my receipt in my email. So i know it was checked in.

Krystal T. en

Grado:

The day I moved it was very wet out, even hailed and snowed. When it was all loaded and I tried to leave the uhaul got stuck in the soft soil/wet grass. Uhaul towed it out for me, no extra cost (with the cheapest insurance I had). Definitely was a relief and some weight off my shoulders during a very stressful move. Plus the insurance was definitely worth while. Thank you uhaul.

Allen K. en

Grado:

I had reserved a trailer at another location and when I went to pick up they did not have the trailer. I then had to race around looking for another trailer. I have rented off you several times but this is the second time that I have had to scramble to get a trailer. I am done I will take my business elsewhere

PHIL M. en

Grado:

El cliente no dejó un comentario.

PHIL M. en

Grado:

El cliente no dejó un comentario.

CANDY W. en

Grado:

I WAS CHARGED A EXTRA DAY WHEN THEY TOLD ME WHAT TIME TO HAVE THE TRUCK BACK. I RENTED A TRUCK FOR 1 DAY AND WAS CHARGED FOR 3 DAYS. WHAT A RIP OFF.

ERIC H. en

Grado:

Vehicles are always old, stripped down, gasoline powered vehicles. Get some newer vehicles in the fleet and some deisel powered rigs would be nice.

James J. en

Grado:

El cliente no dejó un comentario.

MARIE L. en

Grado:

Graham Hay Market was great. Interacting with U-haul to correct charges was a hassle.

CHRIS K. en

Grado:

El cliente no dejó un comentario.