All good
Danny C.
Customer Reviews for Graceland Portable Buildings Fort Mohave
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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HAVING IT NECESSARY TO CONTACT CUSTOMER SERVICE OVER A BILLING ISSUE, THE WAIT TIME WAS OVER TWENTY MINUTES. THIS IS WAY TOO LONG AND SHOULD BE ADDRESSED AND IMPROVED.
EUGENE L.SCAMMERS! I picked up my truck with 1/2 tank of gas in it. I confirmed this with the lady at the desk before leaving. I drove only 20 miles and put in 3 gallons of gas. All of this was documented as well. I dropped off the truck after hours because I finished with it early. The next morning, I got a receipt in my email for an extra $32 for 7 additional gallons of gas. I spoke with a man the next day asking for the bogus charge to be reversed. He told me to pound sand. TOTAL RIP OFF! AVOID!
JONATHAN W.Very nice person who was very helpful.
michael C.no improvement needed your represenitive did a great job. I would go back if I need to move again Thank-you once again
RANE H.Everything was fine, no changes needed.
Michael I.Nothing. Excellent customer service.
Edward U.The person who helped us was very nice and helpful. But we had set up on july 6th to pick up in Kingman on july 15th, but had to drive an extra hour to Fort Mohave, then another hour back to pick up equipment. So 2 additional hours of driving to pick up. We received an email on the 14th changing the pickup location, so no time to make other arrangements.
Elaine W.ðŸ‘ðŸ‘ðŸ‘
Mark F.To be honest, I don't know. I have never,NEVER had any problems with the U-Haul organization.
MICHAEL EARL C.See comment #1
MARK R.great customer service
Linda R.Lights on the trailer didn't work, wasn't noted on my contract.
Albert L.quick to unload and get me on my way.
jim B.Trailer had bad tires. Drop off location said it should never have gone out that way. We drove over 2000 miles on them. Luckily didn't have a flat or blow out.
laura S.Robert knows what hes doing, cant elaborate!
Larry R. C.Should sanitize wash and check tail lights
Roni F.Everything went very good. I will certainly be a repeat customer. Thank you very much, Guy Smith.
Guy S.Called the Mohave Valley office and informed them that I had not rented a uhaul and my name is not Craig. The woman I spoke to said she would let the company know. I got more notices about this transaction and Sen a message that this is not me. And I continue to get these notices.
CRAIG D.I reserved my trailer in Boulder City... but had to pick it up in Fr Mohave AZ due to a trailer shortage... the location in AZ called and confirmed an appointment to pick up quickly, and were there to meet us... He was careful to check the hitch and lights... safety first.
Randall H.Perfect in every way. Would definitely recommend this UHaul dealer. I have had bad luck with some others.
Dennis E.The store was closed on Sunday when we returned the trailer, but they had left me a number to call for help with return. He was very easy to work with.
Edward M.See above.
MARK M.Don't have enough time for all that.
Scott J.nothing
jeffrey L.No problem with the drop off.
donald C.nothing
Cathy L.Bill was super helpful!
Richard R.The location was clean and appropriately organized. The on-site Manager, a gentleman named Bill, was professional, on time, conversant, and had great working knowledge of the equipment. This was all greatly appreciated. Based on my experience, I would definitely recommend this location for anyone's equipment rental needs.
James R.All was good for me. I just hate computers and would rather not use them - like the good ole days!
Tom B.Not a thing.
John M.In difficult times you made it easier thanks
Alice E.Everything went perfect.
Darryl G.Bill was very gracious and took care of me and the 5x8 box trailer that I rented tomove some things.
Dennis F.Challenging location to find and the text message I received on the drop off day was a change to the original contract agreement with Uhaul.
Matthew M.The roll up door was hard to operate, it was old and abused.
Curtis R.I arrived and called the number at the office and sign for direction. The call went to V/M that said leave a message and I will call you back. i called 4 times and left 2 messages with no return call. I had to go to the website for drop off directions. If the employee is not there, they should at least return a call.
RICK T.Great location for me. Always stocked up and friendly service.
LUKE W.Sucked
Rod S.Everything was fast and easy
Damian V.Total confusion at first. Told to p/u in Bullhead, then to laughlin and finally ft. mohave. But finally got truck later than expected. PHEW!!!
james M.Quick and easy
Hiram C.There was no 4way flat wire to hook up trailer to truck very unhelpful ??
Jon S.It was great. Went smoothly
FERNANDO L.The service at this pick up location was excellent,
Curtis R.Very nice office to work with, will do all my U-Haul business in the future with them. Thank you , You have been very professional to work with.
Allan G.Great bunch excellent service
WADE M.11:30 am & nobody around, Dropped off trailer and put paperwork in a box outside of office building.
Gary J.Hire people that know how to treat their customers.
jim E.