Customer Reviews for Graceland Portable Buildings Bullhead City
(Distribuidor de U-Haul del vecindario)

624 comentarios

1660 Hwy 95   Bullhead City, AZ 86442
(on Hwy 95 just north of Silver Creek)

(928) 758-4045

Horarios de la ubicación

  • Lun. - sáb.: 7 a. m. - 3 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(928) 758-4045

1660 Hwy 95
Bullhead City, AZ 86442
(on Hwy 95 just north of Silver Creek)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 7 a. m. - 3 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Nice staff

Bill J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES T. 
Clasificación:
1.0

Your feild person is ill enformed. The office is completely disscusting. She has no idea how to work the I pod to make transsions. And that is evefent. Many over charges.. Truck that was rented was dirty. Was responsible for clean up.

vickie S. 
Clasificación:
1.0

Get people that know what they're doing and don't know how to use the phone

Phillip A. 
Clasificación:
4.0

Larger assortment

Kevin K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim W. 
Clasificación:
5.0

We have used UHAUL for years for our moving, etc needs. We have always been satisfied with the trucks, trailers and equipment.

DENNIS N. 
Clasificación:
5.0

I forgot her name but the lady that helped me was great!

mark D. 
Clasificación:
1.0

El cliente no dejó un comentario.

RICHARD S. 
Clasificación:
1.0

The woman who helped was very nice but you really need to get her a better computer system so she can actually do her job efficiently. It should Not take an hour and a half to get somebody checked out with equipment because she has spotty cellular service and a mini pad to work off of

Dawn L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ronald D. 
Clasificación:
2.0

Inside the office was dirty. How hard to run a vacuum? Requested a dolly. Was not added to order so none were available. Clerk thought someone would bring one back. Charged for insurance coverage I specifically said I did not want. Charged $75 for gas to make a 20-25mile trip

Seleste E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Craig C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul K. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRED S. 
Clasificación:
1.0

I reserved a trailer 6 weeks prior to pick up in Lake Havasu City, AZ. Two days prior to pickup was informed I would have to drive over an hour to a different location for the trailer. This location was closed. Multiple phone calls later I was directed to a different town. This experience soured my rating.

Steven N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Scott H. 
Clasificación:
3.0

No one came out and looked at vehicle to make sure there was no damage. We were basically given the keys and told to look at gas because nothing they could do if it didnt match what was in the system. So we took a picture but I thought that was very unprofessional.

Renee M. 
Clasificación:
4.0

Not easy checking in or out. Waited over an hour both times as employee struggled with poor internet both out and back in. My time is valuable. Wasn't treated that way Door mounding passenger side not in place. Molding just sitting on floor and passenger seat. Check engine light on, not a concern of person working there

Craig B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN V. 
Clasificación:
1.0

Never got my return documents, she just asked for keys and said she would send an email, and went back later in the day, about 1pm, and they were closed. No email documents sent for return.I returned the truck on 4/4 at the location sent me, and no documents. Please send my receipt. thank you, R Olson

richard O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve B. 
Clasificación:
2.0

Try to make waiting times less for service.

sierra A. 
Clasificación:
1.0

Lady not trained, worked from a small tablet, could not print out contract, did not check out the trailer, there was a dolly in the back, when I went back to return the dolly, business was closed. I put the dolly in the back of one of the trucks by office.

James C. 
Clasificación:
3.0

Overall I was satisfied but I noticed that my rental did not get logged in until 2 days after my drop off and I was concerned my card would be charged extra for a late drop off since the location was closed at the time.

Renny R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Vernesa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Radinkka D. 
Clasificación:
4.0

Facility could be nicer.

David L. 
Clasificación:
5.0

Not a thing.

bernard B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Myron E. 
Clasificación:
5.0

It was a good experience. Many thanks to Reva at your Bullhead City, Az location. She was friendly and very helpful. Great customer service.

Shirley B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA S. 
Clasificación:
5.0

easy drop off.

paul K. 
Clasificación:
4.0

El cliente no dejó un comentario.

KAY A. 
Clasificación:
3.0

Bad drop off. Refused to give a receipt. Just wanted key. Dropped off one day early with dolly that was not on rental order. This was not a great experience!!! Used one day Pick up was delayed. Drop off a joke. I would not use drop off location ever!!!!!!………. It did the job. Thank you.

Mark N. 
Clasificación:
1.0

wasn't aware they had a different location. wasted over an hour getting to the right location. Once there it took another 30 mins to get the trailer. Not Happy!

Spencer Levi A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE D. 
Clasificación:
2.0

The woman working in the office was basically incompetent. She repeatedly had to start over. She didn't even tell us where our vehicle could be found, just sent us out to the parking lot to search for it. This is not the first time with her. Upon returning the vehicle, the Uhaul app would not load & allow me to process the vehicle's return on line.

CHRISTIE F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Drupattie W. 
Clasificación:
3.0

It was a slow process due to representative using a small tablet and slow internet. Provide them a larger laptop or desktop unit and insure internet connection is steady so that the check in process is fast and easy.

Wes D. 
Clasificación:
3.0

Truck was "mostly clean" not clean. Zero instruction or tips to operating the truck. No way to tie off load inside with straps. Received 4 different "contracts".

TAMMY B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Edward S. 
Clasificación:
5.0

Clerk was friendly. Found my rental quickly and said she would be sending receipt. She helped me back up the trailer into the assigned spot and removed the hitch. So far so good my uhaul experience has went well

Joe V. 
Clasificación:
5.0

Add ramps to the 10 ft. Trucks.

Paggy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRELL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD C. 
Clasificación:
4.0

Everything was just fine just wish I could have had a smaller truck like a pick up cuz I only need to pick up one item

PAMELA JEAN C. 
Clasificación:
5.0

Verry happy.good service! evry thing went smoothly.

Lyle H. 
Clasificación:
5.0

Ryan was smart and helpful. The experience couldn't be better. Thx. David H.

David H. 
Clasificación:
5.0

Service was great also

THOMAS C. 
Clasificación:
5.0

2nd drop there in a month. Super folks. Prepared upon my arrival to receive our trailer.

MICHAEL M. 
Clasificación:
5.0

Friendly service and easy transaction. Would definitely recommend.

JERRY H. 
Clasificación:
5.0

Small scheduling issue (not this locations fault) and the phone check in wasn't working but the employee here helped us get it all sorted.

Russell D. 
Clasificación:
4.0

Have giant trash bins to bring trash after a move in !! For a fee of course !!!!

SHAWN Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana S. 
Clasificación:
3.0

It was closed

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

denise M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

Again great staff

brian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth W. 
Clasificación:
3.0

Should have told me about teh fender being able to lower so Could get out of the car

George S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHRISTOPHER ERIC C. 
Clasificación:
3.0

Clean up the office. Maybe improve the office equipment. It kept kicking the person out.

Sonya A. 
Clasificación:
1.0

Proprietor did not answer the phone, or respond to voice messages. dropped off trailer one day early and was charged an extra day,obviously inventory was not taken daily or the equipment would have been accounted for and shown to have been dropped off a day earlier than required. The lot was unattended and contact was impossible as the number given to contact the attendant went to voice mail and the attendant never responded back.

RANDY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACEY ANN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT E. 
Clasificación:
4.0

Will use this dealer anytime I need a trailer in AZ.

ALFRED G. 
Clasificación:
5.0

El cliente no dejó un comentario.

EUGENE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

FEDERICO V. 
Clasificación:
3.0

El cliente no dejó un comentario.

GREGORY K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tamim A. 
Clasificación:
2.0

Set up initial pickup point for Graceland portable buildings. Was redirected to “SIDS Tint Shop” for pickup. No fault of theirs but another renter didn't show up with the trailer I was to pick up. they were able to locate yet another location that had a trailer so once again I was redirected. Put me a bit behind schedule but at least I was able to complete my task. All the personnel I had contact with were top notch. The trailer definitely looked like it had been around the block a few times, but towed great even at highway speeds.

jay W. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROGER G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BYRON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
5.0

The young man was so nice! Watch out U-Haul.........I may steal your employee from you

Leanna P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Sharmaine S. 
Clasificación:
5.0

Ryan was so professional and very courteous. I was very comfortable doing business with him.

Donna B. 
Clasificación:
5.0

Great customer service. Very friendly and helpful staff.

DOROTHY A. 
Clasificación:
2.0

I wanted to pick up in Kingman, az but had to drive 40 miles to bullhead even though I had a reservation

NICHOLAS JOHN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonora B. 
Clasificación:
5.0

El cliente no dejó un comentario.

dominic B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale B. 
Clasificación:
5.0

Ryan was on top of everything. He's very knowledgeable about the entire operation, a good guy!

MICHAEL EARL C. 
Clasificación:
3.0

The places was really dirty feeling. The lady came out and was to busy and said you are good to go and did not check everything over with me. I felt that was a major no in my eyes. She was in a hurry to by pass me to help someone else. She could of said give me a few and I will check you in. Not great customer service there.

JOSHUA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caleb E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caleb E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Branden L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Roger B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristina H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEE S. 
No se han enviado comentarios para esta ubicación.

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