Comentarios del cliente para Gowanda Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Gowanda Self Storage

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Robin M. en

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El cliente no dejó un comentario.

Gary K. en

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El cliente no dejó un comentario.

Robert F. en

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El cliente no dejó un comentario.

Robert G. en

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El cliente no dejó un comentario.

BRYAN I. en

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El cliente no dejó un comentario.

Peter S. en

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El cliente no dejó un comentario.

kenneth M. en

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El cliente no dejó un comentario.

Gail S. en

Grado:

The Gowanda, NY location had excellent service and was clean as well as inviting. However, the experience I had with truck and auto transport rental online was terrible! The equipment I reserved was not available at the time or date I originally reserved it for, although the system said it would be. I was notified by U-Haul ( by text ) THE DAY BEFORE MY MOVE that my equipment reservation would not be honored as promised. It took MANY phone calls to U-Haul until I finally got to a person who straightened it out and was able to find a truck for me at the Gowanda location. But the truck available there was smaller than the one I reserved, and the auto trailer would be available only at a different U-Haul location 30 miles away. Fortunately, someone cancelled a reservation at the Gowanda facility right before I arrived there and I was able to rent the larger truck I originally had reserved. Since I had hired a separate moving company to load the truck for me, this incident caused much stress and many potential problems. I will most likely not use U-Haul in the future as a result. Several employees I spoke with were unsympathetic at best and surly at worst. Very disappointing.

Brad F. en

Grado:

The trailer leaks little . Need to be seal .

Robin S. en

Grado:

Uhaul itself leaves a lot to be desired. The Gowanda location is the most convenient as it is in a rural area; however, Uhaul never gets the reservations right and doesn't even bother to inform that the pickup location was changed. I doubt I'll be using Uhaul again. If I'm expected to drive to an alternate location, I might as well use a different service in that location. If it wasn't for the owner of the Gowanda location going out of his way to help me, I would have been out of luck. I will never recommend Uhaul online reservations.

David L. en

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Tried to upcharge for services I did not want. Over an hour wait due to employees inexerience. Credit card charged 3 times due to mistakes.

Kenneth S. en

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El cliente no dejó un comentario.

Ashley R. en

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El cliente no dejó un comentario.

jena W. en

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Sorry for the delayed return it was due to the above issue.

Joseph L. en

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El cliente no dejó un comentario.

NANCY J. en

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El cliente no dejó un comentario.

Leo W. en

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written guidance about dropping off to an unmanned location could be clearer.

Renee G. en

Grado:

The service was great at the location. But I was not satisfied that I live in buffalo by and they wanted me to go to Gowanda my to pick up the truck and Dunkirk by to pick up the trailer. The hours of operation on the date of pick up was 9am-noon. Thank goodness the gentleman at the Gowanda location brought the trailer to his location. I would not recommend uhaul at this time due to the set up for pick up. That was inconsiderate to schedule 2 places and so far out