Customer did not leave a comment.
Lisa H
Customer Reviews for Goshen Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Well I was given the choice of checking in inside the store or online and I chose inside the store and when I got there I was informed that they don't do anything with the Uhaul stuff that it's all got to be done online. So it took almost a hour to finally get the keys for the Uhaul and cut my rental time short. Then when I tried to return the Uhaul back online it wouldn't load the page and I was charged for more time then what I used it for. Then I had filled the gas tank up more than what I started out with and I don't know if I got a deduction off the final price of the rental or not. Then I paid $7 for a Dolly and I didn't have a Dolly inside of the Uhaul to use so I paid for it for absolutely nothing. But other than those few things there I would definitely recommend a Uhaul for anyone else's needs.
Travis JSpecific directions where to park the truck and where the drop off box is located.
Amy S